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Full Time
Recruitment & Talent Acquisition Department
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Nothing to like about the company.
Work culture is to toxic . Office politics to next level. No value for skilled resources. They take advantage of skilled resources and use them and then play office politics against them which is so wrong as an organisation . Very disappointed .joined this company with lot of positivity and gave 100% to the company and worked along. But senior level management is very toxic and they are to involved in playing politics and unskilled resources and people talking sweet and being in good books are encouraged irrespective of their work and spread of toxicity due them . Not a good experience at all . If you are bold to give back to the management they pressurise and create toxic environment irrespective of the good work you did in past . It’s like working with just keeping your face straight to face sheet mask covered both side. And not asking questions....Read More
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
What people are saying about Capita
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Full Time
HR Operations Department
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Work life balance and supportive working Environment.
Carrier growth is not that much
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Recruitment & Talent Acquisition Department
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Salary on time, work from home
No job security
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
HR Operations Department
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Sat - sun offs for HR.
REDUNDANCY POLICY. There is no job security.
Work policy: Called to office only if needed
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Recruitment & Talent Acquisition Department
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Work life balance
Appraisal process
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Human Resources - Other Department
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The overall work culture is great.
Salary and increment structure seems flawed, atleast for me it was flawed.
Full Time
HR Operations Department
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The environment is good and supports a positive culture which helps to cope with stress.
The scope for growth is very less. It takes years for individuals to move up just a rank. The pay is less compared to same laterals across other companies
Work policy: 4 days WFH, 1 day WFO
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Recruitment & Talent Acquisition Department
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work culture is good, no stress from managers or leadership
no promotion and you can get call from HR staying today is your last day at any moment
Full Time
HR Operations Department
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Good environment
No job security
Work policy: 7 days in a month work from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Recruitment & Talent Acquisition Department
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The offshore clients and high level management are the best , good perks and benefits
Micro management, politics and lack of flexibility
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
HR Operations Department
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Work life balance that's all. Nothing else to highlight as rest aspects are unsatisfactory
HR Admin team doesn't give equal growth to all. Alot of favouritism here. Only employees liked by the managers are given multiple trainings and others are given less knowledge. If you're good with your process leader and manager they will give u good ratings or else you get nothing. Even if you are smart they will still favour the employees who are good to them. Salary growth and compensation is poorest of the industry. U can't grow much in this process....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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There is nothing you would like about this company
Worst place to work, they have no ethics, they are diplomatic all the time they'll say something do something. Official job timing will be 9.15-6.15 but actually it will be 9.15- 8, 8:30. They don't care about you but about their sales, don't even about your health your problems. They lie about everything job job designation, salary, timings, package break everything. And your manager will insult you behave like you are worthless because you are not performing because they just care about results, your sales target not about your efforts you are making like daily 500-600 calls 3 hour calling, 11.5 hours working although they'll only pay for 9 hours at the end you are wrong in that place. I suggest you all don't go looking other job opportunity...Read More
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing
Management. wrong people in management who don't have any clue how be professional, half of the staff do smoke up outside office which absolutely no one cares about. Late night shifts are worst as an female employee. No care for female employee and cannot talk to anyone in management, female manager shaniya and pooja were toxic andthey had no professionalism in them and no one was comfortable at all speaking to them about any problems as they would just make it worse. Worst company do not join....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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So far, just the work from home policy.
Work culture is toxic. Don't expect good appraisal. No job security, as they keep selling their projects and forcing their employees to resign. Management is useless, idiotic and doesn't care about employees wellbeing. Nothing to learn, all projects are legacy, built upon technologies that are no longer used by other companies.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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A good work life balance. A great place to work if your not looking to grow financially or grow your career
Management suddenly decides to cancel yearly appraisal and bonuses for all companies across India. Rest all companies outside India get their appraisal and bonus as normal. Growth is very limited. Again reason being they will have to increase the salary and the company does not have the budget for it so they rather make work as a manager without making u one.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Nothing
No fix timings , your shift can change thrice in a week . No knowledge about the process . They want you you to do sales even you are trained on customer service , if you performed they have no idea about incentive and if not then you are on PIP, favouritism . You won't get your salary after 45 days you get it after 60 days . Laziness in doing things which employee oriented things . Appraisal is an expectation. At the time of appraisal you will receive an email , we are sorry..... Canteen is the awesome part you should have belonging in one end and your bag on the other end Managers are been removed as they were nothing.Hire and fire In the End after all the pain the process Rammed down. And you have to find a new Job...Read More
Full Time
Operations Department
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Pressure is less then other organisations.
I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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The company was very good till August 2024 but then the sales came in and everything was worst
Don't think to join this org it's useless they hire for customer service and then tell u to do sales or else resign just pathetic I had the best manager but he was removed from the org saying we don't have staffing 0 job security they would make u resign
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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There's nothing good to say about this cheapest company.
Worst place to work. Even though you work hard or play smart, management will only recognise or give the offer to it's chosen one (corporate chamcha). An employee completes 5 years and don't give a career growth to the deserving one. At time of induction, this company said, they do inhouse transfer of employees for career growth when candidate has the relevant studies done with certificate handy and when the employee finishes the studies and try to apply for the position, these people don't hire them internally but rather hire candidates from outside. TOTAL SHAME....Read More
Work days: Rotational Shift (Strict Timings)
Full Time
Software Development Department
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Company is genuinely nice and they really have some good peoples around and the majority part of the company is having good people who are genuinely ready to help you.
But some rotten ones make bad use of their position and really don't believe in work life balance. Completey because of one guy I don't want to continue here.
Full Time
Assessment / Advisory Department
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The employee oriented culture is absolutely amazing. I have never experienced such an employee welfare in all my previous companies.
Capita is not the best paymaster in the market which is a slight pushback.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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