FIS Chargeback Associate Reviews by 20+ Employees | Rated 4.4/5

What employees say about FIS?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

95% employees reported

Flexible timing

37% employees reported

No travel

79% employees reported

View more detailed insights

Gender based rating

4.3

Rated by Women

10 reviews

4.4

Rated by Men

14 reviews

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Top Mentions in FIS Chargeback Associate Reviews

25 reviews found

Sort by: Popular

Chargeback Associate in New Delhi

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Jan 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Chargeback Associate in Mumbai

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 18 Oct 2024

Likes

Fixed off

Salary - Good

Dislikes

No job security

Job security - Bad

Chargeback Associate in New Delhi

Full Time

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Mar 2024

Likes

This is the best company I ever worked

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

They gave our process to Genpact👎

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Chargeback Associate in Gurgaon / Gurugram

Full Time

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 01 Nov 2023

Likes

Environment Work from home No pressure Easily Target meet Colleague

Company culture - Excellent

Dislikes

Termination Job unsecured Suddenly layoff Management Growth

Job security - Bad
Promotions - Poor

Work Details

Work policy: Work from home until next instructions

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Chargeback Associate in Gurgaon / Gurugram

Full Time

Security / Fraud Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 05 Jun 2023

Likes

Work culture is very good.

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Complex process, igh work pressure, no work life balance

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Chargeback Associate in Mumbai

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jun 2023

Likes

FIS IS ALWAYS BEST IN THEIR SALARY STRUCTURE.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

GROWTH IS NOT CONTINUOUS.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Chargeback Associate in Gurgaon / Gurugram (working remotely)

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Apr 2024

Likes

Yes I m so happy because my first company as a recruiter

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work load to high

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Chargeback Associate in Gurgaon / Gurugram

Full Time

Security / Fraud Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Aug 2023

Likes

Nice environment... enjoy a lot

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Chargeback Associate in Gurgaon / Gurugram

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Apr 2023

Likes

Very very good behaviour of Ritesh Sharma Tl

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Little bit Error in process which cut our MIP

Chargeback Associate in Gurgaon / Gurugram

Full Time

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 11 Dec 2022

Likes

Nothing

Job security - Good

Dislikes

I am not liking it.. it's just there is job security but there is constant extreme work pressure not at all employee friendly company

Skill development - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Chargeback Associate (working remotely)

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Nov 2024

Likes

They gives wfh allowance and Zomato coupons.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing to dislike

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Chargeback Associate (working remotely)

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jul 2024

Likes

Good culture of company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Demotivate when gets an error

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Chargeback Associate in Gurgaon / Gurugram

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 May 2021

Likes

Firstly I m thankful to fis company bcoz I m learning lots of new things from there. This company provides full support to their employees. The work environment of this company is very good. From last year, due to covid pandemic, they are gaving wfh for all employees and other benifits like medical support, vaccine support, hospital, OPD coverage plan etc.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no such a thing fis that's not like. I will always appreciate of my team, teamleader, management, trainer that I m working with them. But I m leaving this company bcoz I m always become a software developer.

Work Details

I m Chargeback Associate. There are US banking process. We resolve the cases of cardholder. firstly we check the card status, authorised and unauthorised txn, that it is fraud or dispute. after then we key chargeback for money return.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Chargeback Associate in Gurgaon / Gurugram

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Jul 2023

Likes

I like this company very much.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Chargeback Associate (working remotely)

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 04 Aug 2023

Likes

Work culture is best and the leaders are very helpful

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary for same positions

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Chargeback Associate (working remotely)

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Aug 2023

Likes

They are providing Work from home which is great.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing its amazing company.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Chargeback Associate (working remotely)

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 23 Jun 2023

Likes

Good company for incentive and employee benifit

Dislikes

Job security is zero

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Chargeback Associate (working remotely)

Full Time

Security / Fraud Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Aug 2023

Likes

A very good company.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Chargeback Associate (working remotely)

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 22 Jan 2023

Likes

Management of the company is good. Seniors were helpful and supportive. Working environment was great and it was great experience for me to work with them

Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

No dislikes for the company because they are the best company

Work Details

Work days: Monday to Friday (Strict Timings)

Chargeback Associate (working remotely)

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 May 2022

Likes

Supportive employees and team, comfortable environment,

Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Career Growth

2w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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FIS Chargeback Associate Reviews by Locations

FIS Chargeback Associate Gurgaon / Gurugram Reviews

FIS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 25 FIS reviews submitted by FIS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if FIS is the right company for you. 95% of employees reported the working days at F...Read more

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