Add office photos
Filter reviews by
Top Mentions
in Firstsource Solutions Customer Service Executive Reviews
147 reviews found
Sort by:
Popular
What people are saying about Firstsource Solutions
View All
a quality analyst
1w
Am I getting paid less
I joined the company on Jan’23 as an associate with 3.8 LPA. Later I got promoted as QA on sept’23 and After 1 year I got it in papers on sept’24. Now my pay is 4.5 LPA and my fellow colleagues who joined from different companies are getting 9-14 LPA. What should I do?
Got a question about Firstsource Solutions?
Ask anonymously on communities.
You are reading trusted reviews. Keep reading to find out more about
Firstsource Solutions.
Claim your company page and respond to reviews as an employer.
People also ask about Firstsource Solutions's Customer Service Executives
Is Firstsource Solutions a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 147 employee reviews, it's clear that most customer service executives have an average experience working at Firstsource Solutions. Company culture holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about company culture and career growth on AmbitionBox.
Does Firstsource Solutions pay their Customer Service Executives well?
According to AmbitionBox reviews, Firstsource Solutions customer service executives rate their salary and benefits at 3.4 out of 5, based on 147 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions's customer service executives salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions for customer service executives, click here.
How is the work culture at Firstsource Solutions for Customer Service Executives?
Work culture at Firstsource Solutions for customer service executives is rated 3.7 out of 5 by 147 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Firstsource Solutions for customer service executives, click here.
How is the job security at Firstsource Solutions for Customer Service Executives?
Based on 147 reviews on AmbitionBox, Firstsource Solutions's customer service executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Firstsource Solutions for customer service executives, click here.
Tell us how to improve this page.
Firstsource Solutions Customer Service Executive Reviews by Locations
- Firstsource Solutions Customer Service Executive Mumbai Reviews
- Firstsource Solutions Customer Service Executive Bangalore / Bengaluru Reviews
- Firstsource Solutions Customer Service Executive Chennai Reviews
- Firstsource Solutions Customer Service Executive Bhopal Reviews
- Firstsource Solutions Customer Service Executive Vijayawada Reviews
- Firstsource Solutions Customer Service Executive Gandhinagar Reviews
- Firstsource Solutions Customer Service Executive Navi Mumbai Reviews
Firstsource Solutions Reviews by Designations
- Firstsource Solutions Customer Service Associate Reviews
- Firstsource Solutions Senior Analyst Reviews
- Firstsource Solutions Senior Customer Service Associate Reviews
- Firstsource Solutions Analyst Reviews
- Firstsource Solutions Associate Reviews
- Firstsource Solutions Senior Associate Reviews
- Show more
- Home >
- Reviews >
- Firstsource Solutions Reviews >
- Firstsource Solutions Customer Service Executive Reviews
Gender Based Ratings for Firstsource Solutions Customer Service Executive
based on 134 reviews
Rated by 52
Women
Rated by 82
Men
Working Days for Firstsource Solutions Customer Service Executive
based on 147 reviews
Rotational Shift
52%
Monday to Saturday
21%
Monday to Friday
20%
Other
6%
Alternate Saturday off
1%
Work Timings for Firstsource Solutions Customer Service Executive
based on 147 reviews
Flexible timing
Strict (9am - 6pm)
Strict (6.30pm - 3.30am)
65%
6%
2%
27% employees reported other strict timings
Shift Timings for Firstsource Solutions Customer Service Executive
based on 147 reviews
Day shift
Night shift
55%
45%
Business Travel for Firstsource Solutions Customer Service Executive
based on 147 reviews
No travel
62%
Within city
34%
International travel
3%
Within country
1%
At
par with the average Customer Service Executive Salary in India
View more details
Office cab/shuttle
9 total
responses
Free meal
1 total
response
Health insurance
6 total
responses
Office gym
1 total
response
Compare Firstsource Solutions with
Infosys
Compare
Wipro
Compare
TCS
Compare
HCLTech
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Rate your company