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First Source

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3.7

based on 4.3k Reviews

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First Source Customer Service Executive Reviews

based on 147 reviews
Updated 19 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.7

Company culture

3.6

Job Security

3.6

Work-Life balance

3.4

Salary & Benefits

3.4

Work Satisfaction

3.3

Skill development

3.1

Promotions/Appraisal

Top Mentions in First Source Customer Service Executive Reviews

147 reviews found

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What people are saying about First Source

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a quality analyst
6d
Am I getting paid less
I joined the company on Jan’23 as an associate with 3.8 LPA. Later I got promoted as QA on sept’23 and After 1 year I got it in papers on sept’24. Now my pay is 4.5 LPA and my fellow colleagues who joined from different companies are getting 9-14 LPA. What should I do?
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People also ask about First Source's Customer Service Executives

Is First Source a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 147 employee reviews, it's clear that most customer service executives have an average experience working at First Source. Company culture holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about company culture and career growth on AmbitionBox.
Does First Source pay their Customer Service Executives well?
According to AmbitionBox reviews, First Source customer service executives rate their salary and benefits at 3.4 out of 5, based on 147 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about First Source's customer service executives salaries here and to read reviews specifically about salary and benefits at First Source for customer service executives, click here.
How is the work culture at First Source for Customer Service Executives?
Work culture at First Source for customer service executives is rated 3.7 out of 5 by 147 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at First Source for customer service executives, click here.
How is the job security at First Source for Customer Service Executives?
Based on 147 reviews on AmbitionBox, First Source's customer service executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at First Source for customer service executives, click here.

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First Source Customer Service Executive Reviews by Locations

First Source Reviews by Designations

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AmbitionBox has 147 First Source reviews submitted by First Source employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if First Source is the right company for you. 52% of employees re...ported the working days at First Source as Rotational Shift. 65% employees reported the work timings at First Source as Flexible timing. Read more

Gender Based Ratings for First Source Customer Service Executive

based on 134 reviews
3.7
Rated by 52 Women

Rated 3.8 for Job Security and 3.6 for Company Culture

women
3.7
Rated by 82 Men

Rated 3.7 for Company Culture and 3.5 for Work-Life Balance

men

Working Days for First Source Customer Service Executive

based on 147 reviews
Rotational Shift
52%
Monday to Saturday
21%
Monday to Friday
20%
Other
6%
Alternate Saturday off
1%

Work Timings for First Source Customer Service Executive

based on 147 reviews
Flexible timing
Strict (9am - 6pm)
Strict (6.30pm - 3.30am)
65%
6%
2%
27% employees reported other strict timings

Shift Timings for First Source Customer Service Executive

based on 147 reviews
Day shift
Night shift
55%
45%

Business Travel for First Source Customer Service Executive

based on 147 reviews
No travel
62%
Within city
34%
International travel
3%
Within country
1%
First Source Customer Service Executive Salary
based on 424 salaries
₹1.1 L/yr - ₹6 L/yr
At par with the average Customer Service Executive Salary in India
View more details
Employee Benefits for First Source Customer Service Executive
cab
Office cab/shuttle
9 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
6 total responses
officeGym
Office gym
1 total response
+3 more benefits
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