AmbitionBox
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EXL Service
based on 7.2k Reviews
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Insights from employee reviews on AmbitionBox
87% employees reported
38% employees reported
83% employees reported
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3 reviews
5 reviews
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Full Time
Back Office Department
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Data entry operator ke liye kam karna hai hamko
Exl service ek acchi company hai
Full Time
Life Insurance Department
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Work environment and job security is good 😊
I don't like anything
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Good
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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I don't have to say much more. But yes I haven't seen or never experienced such good company like EXL Service.
Appraisals and salary a bit lower.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Good service exl provide we are happy for working with exl
Job not sequre in exl and not good provide salry and appraisal
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Software Development Department
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I'm secure work from home . Company with my work experience is very good .
I'm not dislike my company because company employees is very kindest heart .
I'm always great working with my company.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Fainace Department
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Good
Excellent
Good
Work days: Monday to Friday (Flexible Timings)
Xpo Department
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Nothing, management is very bad, ever create problem on employee
Yes
No meal
Work days: Monday to Friday (Strict Timings)
Discover interview dos and don'ts from real experiences
Life insurance/Annuities Inforce Department
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Atmosphere is good and managers support
Nothing to dislike
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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2 days week off and both side cab facility.
Toxic work environment, Company policy, management, shift timings and no skill development, no work life balance, very less salary, no job security, there is no skill development etc.
Work policy: 5 days/ week from office and 2 week off sunday and monday. from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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I like the culture and the atmosphere of the office. Management is also the plus point of the review and they should also be appreciated for there hard work.
Salary package is excellent for experienced. Fresher will get the decent amount.
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Like the company provide secure jobs.
Promotion is very late and salary hike also very less in terms of basics and work life balance is very poor and facing politics.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
General Insurance Department
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Their work culture is good overe there all supervisors and managers are supportive.
Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.
Full Time
Administration Department
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Good place to be , employee centric, Nice work environment. Timely pay, perks and leaves.
No employee training skill development provided, less appraisal.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Good learning for fresher and growth opportunities. Job security for campus hires. Hybrid and remote work available. Good worklife balance
Some managers are inexperienced in dealing with subordinates and will still have reportees
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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It is very good company and I feel I am learning everyday while working in EXL. It is a very good experience over all. My supervisor is very supportive and my teammates are very familiar and i feel very comfortable in office.
There is alot of Updates in my process. It is not stable.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Full Time
Quality Assurance - Other Department
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No
Yes
Work policy: other
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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Nothing Horrible work place
Zero work balance Pathetic management
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Work days: Rotational Shift (Flexible Timings)
Full Time
Operations Support Department
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Nothing
The work environment is really bad . It feels like they treat us like their servants and there is no HALF DAY CULTURE . Managers show no empathy in certain situations ie even if you’re not well they don’t care. There is also lack of PROPER TRAINING and too much RESTRICTIONS.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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There is nothing to like about this company.
Worst company I have ever work with.....no proper management within the process and within exl company as well. Parking is empathetic for employees working with EXL.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Legal & Regulatory - Other Department
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Exl has good work culture can work from home with flexible hours and have work life balance.
Terrible salary and no increment. Partiality at top. No recognition for your wrok
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Infrastructure
We are doing Night shift and Still Salary is Very Poor , According to Workload , Salary should be 3× as per the Work, Hygiene is Very very bad
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Business Intelligence & Analytics Department
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No pressure to be in office everyday.
1. Bad culture or no culture - unhealthy competition and politics is promoted by leadership by them not taking any action when the situation escalates 2. Resistance to good practices - some AVP level people don’t want to structure anything and prefer working in chaos rather than setting up a system 3. Some emerging accounts like Sports analytics, Media etc ., have really poor work like balance and a lot of micromanagement and toxicity. 4. For some leaders, the solution for every problem is to fire somebody or throw them under the truck 5. Hikes are really poor and promotion depends on how much you can suck up to your client and manager. 6. Substandard work is sold as high quality and high impact work whereas there are so many places EXL has opportunity to grow and follow industry best practices but this is ignored by leaders in some accounts 7. In the name of lean team, people are made to work like a slave and as a manager, if you try to structure some system to streamline things, other managers will bad mouth you behind your back and say things that tarnish your image...Read More
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Nothing , they even don't give any downtime and say , you have to work however your health down or not
Management so bad, they just want work and since I joined exl it was good but soon I realize it's bad until changed manager. And that manager is so bad she said if you can't complete work you should resign this is the reason exl always hire and never get stopped because they don't have ability to make perfect older employees.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Healthcare & Life Sciences - Other Department
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EXL is good for experience people there he/she can explore his expertise after taking the Certification.
When we need to mark the half day there is no half day showing on their application.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.
Full Time
Operations, Maintenance & Support Department
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Management is not good they will give you very minimum basic payout and the manager's ego issue they don't how to handle the team, behaves very unprofessionally with the juniors.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Work Form Home.
Toxic Work Environment -Poor management, lack of support, or office politics. Poor Leadership – Micromanagement, lack of vision, or unethical behavior from management.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Work life balance
For Associate/Senior Associate level employees, there is no visibility to what's happening in exl. Even small updates has to be heard from Team lead on what's app group. No access to Outlook, no access to hr updates, no access to csr activities. Everything has to informed by manager. No encouragement to enroll in skill development programs.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 EXL Service reviews submitted by EXL Service employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if EXL Service is the right company for you. 87% of employees reporte...d the working days at EXL Service as Monday to Friday. 63% employees reported the work timings at EXL Service as Strict timing. Read moreGenpact
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