EXL Service is rated
4.1 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
EXL Service is rated
4.1 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
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Popular
Assistant Manager Analytics in
New Delhi
Full Time
·
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Jun 2024
Likes
Annual appraisals and promotions every 2 years.
Dislikes
No celebrations or cultural events. Everyday is a BAU.
Its like any other MNC operating in India. The job ensures work life balance is maintained but at the same time the progress rate is slowed down
Dislikes
The company cultures allows the management to distinguish between IIT/IIM graduates and non IIT/IIM graduates. The career progression is very slow and the on job learning is heavily dependent on the project assigned which is done at random.
Work Details
I work with the finance decision team of a major credit card company. I help the client understand their product pricing by analyzing their customer performance data using python, SQL and SAS
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Manager Analytics in
Noida
Analytical Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Oct 2020
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling.
Dislikes
Salary is low, logistics is pathetic..
Work Details
Job is monotonous on most of the projects.
Not too much work. They have good clients
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Consultant II in
Gurgaon / Gurugram
Full Time
·
Data Science & Machine Learning Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Oct 2024
Likes
Projects/learning is good, clients are also good. Work is managed within the alloted shift timings, good wrt work life balance. Good colleagues and culture maintained.
Dislikes
Hikes/promotions are delayed citing losses, whereas the company is making acquisitions on the other hand.
Pay needs to be improved a lot as per market standards.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Consultant II in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 20 Jun 2024
Likes
Very professional work environment and supportive leadership. Lot of resources made available for skill development. Flexible WFH & leave policy. Great work life balance and perks like pick-up and drop cab service.
Dislikes
Work culture quite stagnant. Very client and project dependent, the sort of work you'll be doing.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Lead Assistant Manager in
New Delhi
Full Time
·
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jun 2024
Likes
This is the worst organisation I ever had in my entire career.
Dislikes
The kinds of skills required for the process company not able to focus on hiring that talent. Inspite of that company focus on cost saving. Treat their employees like a slave.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Lead Assistant Manager in
New Delhi
Full Time
·
DBA / Data warehousing Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 18 Jan 2025
Likes
Job security
Dislikes
Work culture and pressure
Data Scientist in
Ahmedabad
Full Time
·
Data Science & Machine Learning Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 Jan 2025
Likes
No
Dislikes
Na na na na na
Senior Manager Analytics in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 07 Jan 2025
Likes
It's not a good company to work for.
Dislikes
The leader ship.
Lead Assistant Manager in
New Delhi
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Dec 2024
Likes
Nothing to like
Dislikes
Okay but needs to be better
Lead Assistant Manager in
New Delhi
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 29 Dec 2024
Likes
Good for remote workers
Dislikes
No culture noone cares about anyone no leaves
Lead Assistant Manager in
Noida
Full Time
·
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Dec 2024
Likes
Job security
Dislikes
No monetory motivation
Variable income is very less.
Salary package is less than from other companies in the same job profile and designation.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Lead Assistant Manager in
Noida
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Dec 2024
Likes
I will it's work culture a lot
Dislikes
I have nothing in my mind right nowadays
Other EXL Service Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Executive in
Greater Noida
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 15 Jan 2025
Likes
company infrastructure is fine.
Dislikes
Company provides no cultural or employee engagement activities. No extra benefits of working on festivals. No relaxation for medical emergency.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Executive in
Noida
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 15 Jan 2025
Likes
Except the online trainings, everything is pathetic!!!
Dislikes
Promotion and Salary hikes are Pathetic!!!
Upper leadership are the real world blood sucking worms, they don't hesitate even if they could suck 10 rupees from you...I haven't seen the level of cost cutting in any other company compared to what EXL have...very degraded corporate culture..!!!!
Analytics Executive in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Jan 2025
Likes
I can't say anything good about EXL , they have lots of office politics , few managers like Baby singh she is very rude and unprofessional , she threat you directly about your promotion and job.
please never join Baby singh team at all else your life will be pathetic.
Dislikes
office politics , very very slow promotion even if you are deserving, only those who are in good books (buttering people) will get the promotion. Baby singh worst manager ever.
SME in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jan 2025
Likes
Organization is very good like a goverment job.
Dislikes
Managment team of the process AFLAC which is I was working in is very bad. Too much cost cutting, too much pressure on the employees. They hire the employees on 6 months contract, however there have no policy in EXL.
Work Details
Work related travel:This is a desk job.
Senior Manager in
Noida
Full Time
·
Technology / IT Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 31 Dec 2024
Likes
Not recommended for IT software people as all the technical work is outsourced.
Good for people who technically talk but work on manual ppts
Dislikes
No HR department. The company events are lavish and mandatory to attend. Work life balance is totally on manager's wish. Only IT spocs are required here as no technology development is done here.
Engagement Manager in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Dec 2024
Likes
Nothing
Dislikes
Work culture, zero work life balance as asked to work on every weekend by the the insurance analytics vp Namit. Such a toxic and insecure person. Zero empathy and fully corrupt creating a bad name for the company because of his way of handling this team. Thre is another lead Pankaj with no brains such a bad mix of people creating a bad culture. My recommendation in EXL join other vertical outside insurance Analytics. Won't recommend this team/ vertical at all....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Executive in
Noida
Full Time
·
Operations / Strategy Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Dec 2024
Likes
I worked at EXL for nearly three years and had an incredibly fulfilling experience. The company's work culture stood out as one of the best aspects, fostering a positive and collaborative environment that greatly enhanced my professional growth. I truly appreciated the supportive management, opportunities for learning, and the overall satisfaction I derived from my role. It was a journey that enriched my skills and left a lasting positive impression on me....Read More
Dislikes
one aspect that I found less satisfactory was the salary, which I felt was not up to the mark. Despite this, the enriching experience and the excellent work culture made my time at EXL worthwhile.
Senior Customer Support in
Pune
Full Time
·
Retail Store Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Pathetic management. Tonns of work pressure, no work life balance. Favouritism and only the ppl favoured are recognised and appraised.
Dislikes
No fair appraisal for years but they’d give you extra work and expect you to work like the person who got promoted. Micromanagement and stupid ppl are made promoted, who in turn don’t know how to resolve a simple issue.
Assistant Manager in
Noida
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Dec 2024
Likes
Depends upon the client and the people you are working with. It's the people in the team which makes an atmosphere to work and not the brand name.
Dislikes
Should focus on providing competitive salaries and good raises to the efficient people working beyond the expectations.
Work Details
Work policy:
Work from home for people based out of Delhi NCR
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Manager in
Noida
Full Time
·
transformation Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 22 Dec 2024
Likes
Company has work life balance and flexible working hours in Analatics and Digital.
Dislikes
In last 3-4 years many veteran top management leave the organization and those who replace them they are not upto. They are trying to implement US work culture, like hire fire culture but in terms of package they are not even follow Indian market. The new top management don't even respect those who spend more than a decade in the organization.