Exl India Technical Support Engineer Reviews

Likes

Nothing the HR told to give good ratings to EXL on such portals

Dislikes

Manipulative staff and management is worst Internal politics will mess up your mind

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture is good. Also promotions and bonus are good. Variable is paid in full amount.

Dislikes

Health benefits are close to none. Maintaining work-life balance is little difficult.

Likes

NOTHING... JUST REPETATIVE TASKS AND NO GROWTH

Dislikes

Same as above

Work Details

Work policy: NA

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance

Dislikes

Slow admin process

Likes

Team like a Fmaily

Dislikes

There is no that much of hike in salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Work life balance will be good and team culture is also nice

Dislikes

Salary perks could be a bit higher

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing to like because TL to Manager all are Corrupted if you offer them money they will never deny.

Dislikes

Aflac Hospital indemnity process people are phuddus...

Likes

Incentive and job security

Dislikes

Management not good, Basic salary is not good,Not good appraisal

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The best thing about EXL is that you will be heard. Specially senior management is very supportive and understanding. Company provides with enough opportunities to grow in career and fair chances are given to almost everyone.

Dislikes

Salary brackets can be better as compared to market standards. Appraisals can be improved for better employee retention and satisfaction.

Likes

There was nothing to like they hired me for payroll later moved me to insurance process. And the funny thing is there was opening in payroll domain too but they never look out for internal movement.

Dislikes

Job security was 0 they keep moving people form one process to another.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There’s nothing to like here

Dislikes

1. No structure in work - everything is ad-hoc, urgent and important. No planning 2. Too much office Politics - more competition, less collaboration 3. Micromanagement by EXL Managers - some managers make you sit on a call entire day as they want to see you work 4. Toxic work culture - people hide information from others, talk behind etc., 5. Some leaders in certain spaces like Insurance, RMTI lack vision and operate like a Lala 6. No hikes, delayed bonuses, delayed promotions in 2024 7. Managers and some ex-EXL clients leave no chance to humiliate you in a call and use unprofessional tone 8. Poor office facilities and a substandard health insurance. 9. They almost never pay referral bonus to you for hired people saying that the profile already existed in their database 10. They hire people with proven tech and business skills and don’t have any plan to utilise them. 11. A lot of leaders who act like solution experts have no technical skillset in data science or AI and only make life difficult by obstructing and questioning work due to their lack of knowledge....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

It’s a total crap company, all the managers treats you like a slave and pretend that they are the son in law of the company and order you like a anything.

Dislikes

If you are good at licking and feels like you have to earn money for your family at any cost then only join this company otherwise believe me you, you will regret your decision. Better take a month extra to prepare for another company but do not join this firm. It will make you sick. Do not give you medical leave even if you are at the hospital bed.

Likes

WORK security is good , Good company from freshers

Dislikes

Need to change their hiring process, the hire anyone which lead to poor people leading the team without proper qualification. Salary is not great.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Company is good for work. Leaves also there

Dislikes

Management doesn't care about agents, whole management working from home, they don't provide to agents. If don't get any reimbursement management never bothered, leaves and optional holidays can't apply, every time management says can't give

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

You get your salary on time, some managers are good and will assist you and understand and support you, rest are just there for the sake of being there.

Dislikes

You can work and grow here if you are a managers pet.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Overall, my experience at EXL was somewhat positive and i would recommend it to professionals looking for collaborative environment and who want job security. And yes for skill development there will be opportunities.

Dislikes

Besides my likes there will be loads of dislikes which I don’t to make a list of.

Work Details

Work policy: Depends on process requirements

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.