Etech Global Services Customer Success, Service & Operations Department Reviews

Likes

As a fresher, one can start with this ETech BPO, but its not for those who are highly qualified and looking for growth. You can work to get corporate experience. I liked their pick n drop service. They provide good competitive salary to fresh college graduates.

Dislikes

Internal politics are actually killing there brand image. Religious remarks from managers. Under qualified people are sitting on higher position. No promotions and increments after 1 year. If you know how to make your bosses happy then you may get promotions. They can fire you anytime without any warnings. No job security at all. Nowork life balance. I had to leave this company only because of their illiterate management. Companies are not bad, but it's people make it worse. Not every senior manager is bad. There are few good old people who are very supporting. But you need to make good bond and connect with them....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Minus zero

Dislikes

I had applied on LinkedIn for customer support.HR saw my resume and scheduled virtual interview since I am from jaipur. Interview couldn't be conducted over the phone so she told me to arrange a laptop. Then I went to ajmer only for their interview. Two days I had been there.Always waiting for their calls. I had manage everything bytheir timings. I had cleared all the rounds and in the end she told me we are gonna put you in sales profile though I didn't have any sales experience so in the final round manager had asked about the sales I only answered what I can. And they had rejected me saying you are not fit for this role. So the conclusion is I already was not fit for this role. Why they had conducted 3 interview? They should have known earlier that I'm not a good fit for sales or how I can be I don't have experience in sales. So this is the worst company and also waste of time for interview. They will take your grammar test, typing test, listening test, sentence formation test,excel test,screening and then manager round. They had wasted my time as well as my money. If they knew I would not be a perfect fit why they had taken so many useless interview. Ridiculous. I will post this everywhere so no one gonna have trouble....Read More

Likes

It is the best place to start career. Here you will learn a lot. Leaders here help you mould into the best of you. If you have determination and right attitude/behaviour, growth is definitely possible. They provide cab facility which is one of the best benefits for employees in night shift. It is a complete safe place to work. They take care of security of the process/project and company very seriously....Read More

Dislikes

Judgement can be there based which not everyone will like. Politics is there but where is it not? Can't think of much reasons to dislike, that is why people stay here for long.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Management are supportive most of the times. Flexibility of working from home or office. Nice offices.

Dislikes

No regular increments. Lack of clarity on growth path. Employees are not heard properly and decisions are taken without considering general sentiment of the employees.

Work Details

Work policy: Flexible

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work culture is amazing and people are very supportive.

Dislikes

Night shift and sometimes cafeteria.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary and Insensitive part!

Dislikes

Job security!

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

People ir employees are helpful to the others Culture was good Friendly Environment

Dislikes

Job security

Likes

The company culture i.e. no Sir/Mam concept developing a sense of brotherhood. Proper restroom facilities Comfortable sitting arrangements (Chair)🪑 Helpful environment, everybody helps each other solving doubts/ concerns. English Culture, however this get's evaporated as time passed especially within same Designation. Celebration of festivals, Navratri, Diwali (Enjoyed cracking crackers 🍘 made available by Etech) Arrangements of Internal programs like Zubma, other fitness, etc...Read More

Dislikes

Improper shift rotation after month change (For ex. Current month shift: 8.30 pm to 5.30 am.... Coming month shift can be 6.30 am to 3.30 pm) This broad change effects health unnaturally & terribly. [Gastric disorders, Insomnia, Oversleep, etc etc] 2 to 4 hours shift time change can be adjusted by body (Look into this differently rather than only on basis of Client Requirements) On top of that reporting to work next day itself. [Atleast Weekoff should be provided at end of month or start of coming month if there's a great difference in shift timing for coming month.] Dissatisfied 😒 Interal Program dates not being send on what's group and just posted at company's board at Groundfloor. Transformation of Recreational Rooms (Yoga Room 🧘‍♀️, Games Room) into Work Space due inflow of Employees....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.