Epicenter Technologies Customer Service Executive Reviews
based on 108 reviews
Updated 2 Dec, 2024
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.1
Skill development
3.1
Company culture
3.0
Work-Life balance
2.9
Salary & Benefits
2.8
Work Satisfaction
2.8
Job Security
2.5
Promotions/Appraisal
Epicenter Technologies is rated
3.2 out of 5 stars on
AmbitionBox, based on 108 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Epicenter Technologies is rated
3.2 out of 5 stars on
AmbitionBox, based on 108 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Epicenter Technologies Customer Service Executive Reviews
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108 reviews found
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Popular
Customer Service Executive in
Mira Bhayandar
Content Management (Print / Online / Electronic) Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 10 Jan 2021
Likes
Job security, ambiance
Dislikes
Excessive work pressure which is not bareable to handle sometimes
Work Details
It is good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mira Bhayandar
Upstoxs Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 19 Mar 2021
Likes
I LIKE Environment of people who are working with me
Good Work environment.management is good for all employees.
Dislikes
There is lots of politics and the management doesn't address our issue
Work Details
The job is quite interesting
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Bhayandar
CSE Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 09 Aug 2020
Likes
Good work environment..
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mira Bhayandar
Customer Service & Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 09 Nov 2022
Likes
Good working experience & Life experience
Dislikes
Long working hours
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumabi Bhayandar
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Nov 2020
Likes
The TL and Human resources play very dirty politics and take things very personally and then bring up their own ego
Dislikes
The ambience is worst the crowd working over there is cheap also
Work Details
Worst
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Bhayander
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Sep 2021
Likes
Nothing
Dislikes
No positive point, everything is worst here.
Worst company to work for as sales guy. You are considered as a animal rather than a human being.
Advice to management...shut down the company if you dont know how to behave to your employees
Customer Service Executive in
Mumbai Suburban
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 May 2021
Likes
I have learned a great deal working with Epicenter Technologies pvt ltd. It had help me grow my skills and mindset in corporate world.
Dislikes
There is nothing I dislike about Epicenter technologies
Work Details
This job is very exciting! I have learned a great working as csa. Able to learn about corporate way of working.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
PF, ESIC, Paid leaves
Customer Service Executive in
Mumbai
CSR & Sustainability Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Oct 2020
Likes
Everything
Dislikes
Nothing
Work Details
Good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive
Ipru Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 29 Sep 2019
Likes
Job security is not there and talking about appraisal so it is like that you work hard then too they will not give you any kind of appraisal they will give to whom who is not deserving. Epicenter is good but just some process need to be alter.
Dislikes
Same as above i don't think i like my process so i didn't find anything good in epicenter.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Mira Bhayandar
Voice Process Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2021
Likes
Excellent management
Good office environment
Good job security
Dislikes
May be just good to increase sallary
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mira Bhayandar
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Feb 2020
Likes
Everything I liked in epicenter the company provide all facilities which the employe required
Dislikes
Nothing
Work Details
As long as I get to work closely with the client, it will be a great learning experience
People also ask about Epicenter Technologies's Customer Service Executives
Is Epicenter Technologies a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 108 employee reviews, it's clear that most customer service executives have an average experience working at Epicenter Technologies. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about skill development and career growth on AmbitionBox.
Does Epicenter Technologies pay their Customer Service Executives well?
According to AmbitionBox reviews, Epicenter Technologies customer service executives rate their salary and benefits at 2.9 out of 5, based on 108 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Epicenter Technologies's customer service executives salaries here and to read reviews specifically about salary and benefits at Epicenter Technologies for customer service executives, click here.
How is the work culture at Epicenter Technologies for Customer Service Executives?
Work culture at Epicenter Technologies for customer service executives is rated 3.1 out of 5 by 108 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Epicenter Technologies for customer service executives, click here.
How is the job security at Epicenter Technologies for Customer Service Executives?
Based on 108 reviews on AmbitionBox, Epicenter Technologies's customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Epicenter Technologies. To read reviews about job security at Epicenter Technologies for customer service executives, click here.
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