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Epicenter Technologies Customer Service Executive Reviews

based on 108 reviews
Updated 2 Dec, 2024

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

3.1

Skill development

3.1

Company culture

3.0

Work-Life balance

2.9

Salary & Benefits

2.8

Work Satisfaction

2.8

Job Security

2.5

Promotions/Appraisal

Top Mentions in Epicenter Technologies Customer Service Executive Reviews

108 reviews found

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People also ask about Epicenter Technologies's Customer Service Executives

Is Epicenter Technologies a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 108 employee reviews, it's clear that most customer service executives have an average experience working at Epicenter Technologies. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about skill development and career growth on AmbitionBox.
Does Epicenter Technologies pay their Customer Service Executives well?
According to AmbitionBox reviews, Epicenter Technologies customer service executives rate their salary and benefits at 2.9 out of 5, based on 108 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Epicenter Technologies's customer service executives salaries here and to read reviews specifically about salary and benefits at Epicenter Technologies for customer service executives, click here.
How is the work culture at Epicenter Technologies for Customer Service Executives?
Work culture at Epicenter Technologies for customer service executives is rated 3.1 out of 5 by 108 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Epicenter Technologies for customer service executives, click here.
How is the job security at Epicenter Technologies for Customer Service Executives?
Based on 108 reviews on AmbitionBox, Epicenter Technologies's customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Epicenter Technologies. To read reviews about job security at Epicenter Technologies for customer service executives, click here.

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Gender Based Ratings for Epicenter Technologies Customer Service Executive

based on 93 reviews
3.1
Rated by 38 Women

Rated 3.3 for Skill Development and 3.2 for Work-Life Balance

women
3.1
Rated by 55 Men

Rated 3.2 for Company Culture and 3.1 for Job Security

men

Working Days for Epicenter Technologies Customer Service Executive

based on 108 reviews
Rotational Shift
44%
Monday to Saturday
39%
Monday to Friday
10%
Other
4%
Alternate Saturday off
3%

Work Timings for Epicenter Technologies Customer Service Executive

based on 108 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
49%
12%
7%
32% employees reported other strict timings

Shift Timings for Epicenter Technologies Customer Service Executive

based on 108 reviews
Day shift
Night shift
91%
9%

Business Travel for Epicenter Technologies Customer Service Executive

based on 108 reviews
No travel
58%
Within city
38%
International travel
2%
Within country
2%
Epicenter Technologies Customer Service Executive Salary
based on 350 salaries
₹1 L/yr - ₹3.4 L/yr
20% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
softskill
Job/Soft skill training
7 total responses
meal
Cafeteria
5 total responses
retirement
Retirement benefits
0 total responses
View All
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