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Diya Systems

Compare

3.5

based on 300 Reviews

Filter reviews by

Diya Systems Technical Support Executive Reviews

Updated 6 Feb, 2025

Overall Rating

1.6/5

based on 2 reviews

Rating distribution

0 (0%)

1 (50.0%)

0 (0%)

1 (50.0%)

Category Ratings

3.4

Job security

2.4

Company culture

2.0

Skill development

2.0

Promotions

1.6

Work-life balance

1.3

Salary

1.0

Work satisfaction

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2 reviews found

Sort by: Popular

Technical Support Executive in Mangaluru

Full Time

Technical Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 19 Apr 2022

Likes

If you want to learn and grow in terms of a career then it is the right place to start. I have seen people at Diya start as support executives and become L2 server admin

Skill development - Good
Promotions - Good

Dislikes

The work culture is bad. There is too much politics and favoritism. Even if you have the skills, the person with no skills gets promoted just because he is on good terms with the management. There is too much he is this he is that goes on in Diya. Something that I have experienced myself. The ridiculous reasons were given when asked for a raise. The managers here, the process that I worked in don't know anything about the process still is managers....Read More

Salary - Poor
Job security - Poor
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Executive in Mangaluru

Full Time

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 06 Feb 2025

Likes

Food

Job security - Good

Dislikes

Monopoly and managers involvement in every small thing..

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Top trending discussions

View All

Career Growth

an analyst

I have job which gives 6 CTC, YOE: 2 years I need good paying since other batchemates are grabbing packages such as 20+ LPA They have done MBA. I also plan to do the same but my current role is too good. No work pressure, helpful colleagues. From last organization which was super toxic this is a gem. Im not sure what to do Can you guys suggest me

Need help on career

Go for MBA

Stay at current role

78 participants . poll closed

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Similar Designation Reviews

Analyst in Mangaluru (working remotely)

Full Time

Customer Success Department

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Overall Rating

5.0

Category Ratings

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Skill development

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Job security

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Promotions

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Work satisfaction

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Company culture

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posted on 02 Feb 2024

Likes

- Work from home option. - Managers are good - Job security

Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

- Salary - Leave Policy

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Bangalore / Bengaluru

Full Time

Technology / IT Department

4.0

Overall Rating

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posted on 31 Aug 2023

Likes

Friendly work environment

Job security - Good
Company culture - Good

Dislikes

No work life balance, hectic shifts, score Targets, 3 chats to be handled simultaneously.

Salary - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Team Lead in Udupi

Full Time

Engineering Department

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Category Ratings

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Salary

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Skill development

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Company culture

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Work-life balance

posted on 15 Sep 2024

Likes

Nothing I liked

Dislikes

worst ever company I saw

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Technical Support Engineer in Mysuru / Mysore

Full Time

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

5.0

Skill development

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Job security

2.0

Promotions

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Work satisfaction

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Company culture

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Work-life balance

posted on 07 Aug 2023

Likes

Good team Great learning Friendly managers and trainers

Skill development - Excellent
Job security - Excellent
Company culture - Good

Dislikes

Midnight logins Very very very rude cab drivers Very less pay and 1k hike every year

Salary - Bad
Promotions - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Technical Support Associate in Mangaluru

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

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Company culture

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Work-life balance

posted on 11 Feb 2023

Likes

Managers are good. Salary is less but incentives like night shift allowence is good.

Job security - Good

Dislikes

Lot of work pressure. Lot of metrics targets you to achieve. Daily new policies. Continious work from shift start to end. Only 40 minutes of break.

Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mangaluru

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 22 Sep 2023

Likes

Good maintenance service in canteen.

Dislikes

I was working as a Engineer Trainee in Diya Systems. To be honest very hectic place to work here as a freshers. The interview process is very complicated, there will be 4-5 rounds for a technical support job. You will be stressed all the day and the rotational shift is even more worst. Afterall it's just a BPO what can you expect. Handle 4 chats (chat, billings, sales tech). 9 hours of work with only 40 minutes which we have to take at once. If the break exceeds by just 2-3 minutes, TM will start questioning you. I short very hectic work culture....Read More

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mysuru / Mysore

Full Time

Technical Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 06 Nov 2023

Likes

Job security, support

Skill development - Good
Company culture - Excellent

Dislikes

Work load

Promotions - Poor

Technical Support Engineer in Mangaluru

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 May 2024

Likes

Nothing

Dislikes

I was hired for a senior position at Glowtouch, only to be deceived and relegated to a much k role. From HR to the recruiter, operational manager, and senior HR, everyone lied to me. It be evident that their sole intention was to exploit my technical knowledge for a monotonous cha support role. The skills and experience I brought tothe table were completely wasted. The company's culture is dehumanizing; they treat employees like machines with no regard for personal life. My team manager was the worst live encountered in my career, and despite ever. being aware of this, no action was taken. My advice to interns and new joiners: do not waste your career here. They lure you in with false promises and once you join, you're trapped in a mechanical, soul-crushing routine. This isn't just opinion; ask any agent working here. And don't be misled Diya and Glowtouch are the same entity. Avoid Glowtouch if you value your career and personal well-being. The funny part is that the hike was 700 rupees per year 🤣🤣...Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mangaluru

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

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Salary

5.0

Skill development

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Promotions

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Work satisfaction

5.0

Company culture

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Work-life balance

posted on 02 Aug 2023

Likes

Team and environment, office everything is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Senior Technical Support Engineer in Mangaluru

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Dec 2023

Likes

People are fun to work with...goo infrastructure

Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Non salary hikes ..no additional compensation

Salary - Poor

Other Diya Systems Reviews

Senior Support Engineer in Mangaluru

Full Time

IT Support Department

5.0

Overall Rating

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Category Ratings

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Salary

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Skill development

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Job security

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Work satisfaction

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Work-life balance

posted on 19 Aug 2024

Likes

Best work ambience

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No negative comment to mention.

Work Details

Work policy: For some WFH for some WFO

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Engineer Trainee in Mangaluru

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Promotions

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Company culture

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Work-life balance

posted on 13 Nov 2024

Likes

Nice office space

Salary - Good
Skill development - Good
Job security - Good

Dislikes

High requirements to be maintained,

Intern in Mangaluru

Full Time

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Overall Rating

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Category Ratings

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posted on 18 Feb 2024

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is good in a company

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Lecturer in Manglaur

Full Time

Recruitment Marketing & Branding Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Aug 2023

Likes

Friendly environment and very nearer to my home to travel.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Non discipline

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Graduate Engineer Trainee (Get) in Bangalore / Bengaluru

Full Time

IT Infrastructure Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Administrator 1 in Mangaluru

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 24 Apr 2023

Likes

Good Team.

Job security - Excellent
Work-life balance - Excellent

Dislikes

Hike and salary

Salary - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Graduate Engineer Trainee (Get) in Mangaluru

Full Time

It Support Department

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Overall Rating

5.0

Category Ratings

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Salary

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Skill development

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Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 20 Dec 2022

Likes

Work environment, Trainers/Managers and Cab facility.

Skill development - Good
Company culture - Excellent

Dislikes

Night Shifts, Salary and Less Salary Hikes.

Salary - Bad
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Web Designer in Mangaluru

Full Time

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 17 Sep 2023

Likes

Place where company is located is nice

Dislikes

nice place when you now people

Salary - Bad
Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Graduate Trainee in Mysuru / Mysore

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 12 Oct 2023

Likes

Cab facilities and technical trainer was the best part

Dislikes

Shift timing, work pressure on archiving targets , poor management and team lead.

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Junior Technical Support Engineer in Mangaluru

Full Time

Sales Support & Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Dec 2023

Likes

ntng

Skill development - Good

Dislikes

rotational shifts and random week offs

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

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Diya Systems Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 Diya Systems reviews submitted by Diya Systems employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Diya Systems is the right company for you. ...Read more