AmbitionBox
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3 reviews
1 reviews
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Full Time
Voice / Blended Department
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Very Good managers , flexible shifts ,You get good offs
Pay very low.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Non Voice Department
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I was fortunate enough to have a helpful Team Manager when I joined however my TM went for maternity leave after a few months and one of the senior agents was made the temporary TM, she made the already stressful job even more stressful. Cab facility (name sake) Food Coupon (name sake) Life is excellent in Diya only for HRs and other departments (other than Technical support engineers)
Lets start with the work details: * 9 hours of work (8 hrs 20 mins work and only 40 mins break) -- even if your break exceeds for 1 or 2 mins, they will mark it as red in Work report * Handle 4 chats ( all categories of chat- billing, sales, tech) So just imagine you have to deal with 4 diff customers with 4 diff issues at the sametime. Also at the same time you have to make sure to reply to customers within 2-3 mins. At the same time you also have to try to do sales, lead pass and onboarding. (There are targets for these). You also have to fill in complete details for each chat case (what was the issue & what you did to fix it) *Random shift timings- 3:30 am, 1:30 am, etc * If ur TM is on off/leave and u ping doubts to other TMs on Teams they ignore ur messages (some TMs keeps their status offline)...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Information Technology Department
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Grrat
Great
Bills Department
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Team environment is good
Career growth is very poor
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Technical support Department
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Work environment is good .
Career growth is poor, Cafetaria is bad & salary is very less
Hectic work & leaves problem
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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Best work ambience
No negative comment to mention.
Work policy: For some WFH for some WFO
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Network Department
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Nothing much
Sadist people around
Work policy: other
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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People are fun to work with...goo infrastructure
Non salary hikes ..no additional compensation
Full Time
Non Voice Department
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Nothing, people with no experience become managers
Hectic work, most of the time it's impossible to take off your eye from the computer even for few seconds, get blamed for other's mistakes and no actions are taken against those employees. Server issue 95% of the time. Not enough help from managers, they rarely reply back when a doubt is asked. Very less salary
Full Time
IT Network Department
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Diya system is good for me because I’m localite. It’s good for fresher not for people with experience.
No scope for experienced people.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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The work culture is good and the work environment is secure
No salary hike or benefits
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Non Voice Department
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Work culture
Salary hike based on job expereince
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Doctor facility
Non Voice Department
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Salary is less. we have job security
Salary and appraisal
Work days: Monday to Friday (Flexible Timings)
IT Network Department
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Diya systems is a good company for settle down. Manglore is a good place to live.
Professional wise growth.
IT Support Department
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Collegue Management
Full Time
IT Support Department
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Nice office space
High requirements to be maintained,
Full Time
Customer Success Department
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- Work from home option. - Managers are good - Job security
- Salary - Leave Policy
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Everything
Everything is good in a company
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Technology / IT Department
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Friendly work environment
No work life balance, hectic shifts, score Targets, 3 chats to be handled simultaneously.
Work days: Rotational Shift (Flexible Timings)
Full Time
Engineering Department
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Nothing I liked
worst ever company I saw
Full Time
IT Support Department
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Good team Great learning Friendly managers and trainers
Midnight logins Very very very rude cab drivers Very less pay and 1k hike every year
Work days: Rotational Shift (Flexible Timings)
Full Time
Recruitment Marketing & Branding Department
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Friendly environment and very nearer to my home to travel.
Non discipline
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Managers are good. Salary is less but incentives like night shift allowence is good.
Lot of work pressure. Lot of metrics targets you to achieve. Daily new policies. Continious work from shift start to end. Only 40 minutes of break.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Good maintenance service in canteen.
I was working as a Engineer Trainee in Diya Systems. To be honest very hectic place to work here as a freshers. The interview process is very complicated, there will be 4-5 rounds for a technical support job. You will be stressed all the day and the rotational shift is even more worst. Afterall it's just a BPO what can you expect. Handle 4 chats (chat, billings, sales tech). 9 hours of work with only 40 minutes which we have to take at once. If the break exceeds by just 2-3 minutes, TM will start questioning you. I short very hectic work culture....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Technical Support Department
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Job security, support
Work load
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AmbitionBox has 5 Diya Systems reviews submitted by Diya Systems employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Diya Systems is the right company for you. 50% employ...ees reported the work timings at Diya Systems as Flexible timing. Read moreTCS
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