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Engaged Employer

DCB Bank

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3.8

based on 3.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Banking Company - 2024

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DCB Bank Customer Service Manager Kolkata Reviews

Updated 13 Jan, 2025

Overall Rating

2.4/5

based on 4 reviews

Rating distribution

0 (0%)

1 (25.0%)

0 (0%)

2 (50.0%)

Category Ratings

2.2

Job security

2.1

Salary

2.1

Promotions

2.0

Company culture

1.9

Work-life balance

1.7

Skill development

1.7

Work satisfaction

What employees say about DCB Bank?

Insights from employee reviews on AmbitionBox

Gender based rating

1.7

Rated by Women

2 reviews

3.3

Rated by Men

2 reviews

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4 reviews found

Sort by: Popular

Customer Service Manager in Kolkata

Full Time

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Jan 2025

Likes

Very bad company .. Nothing is good in this company

Dislikes

Everything is bad in this company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Manager in Kolkata

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 26 Nov 2024

Likes

Company culture

Job security - Good
Company culture - Good

Dislikes

Log out time not fixed

Work Details

Work days: Alternate Saturday off (Strict Timings)

Customer Service Manager in Kolkata

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 16 Oct 2023

Likes

Good incentive structure

Dislikes

No work-life balance

Skill development - Bad
Job security - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Manager in Kolkata

Full Time

Advertising & Creative Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Mar 2023

Likes

Bad working experience

Dislikes

Totally discussed bank

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

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Interview Tips & Stories

an operations executive

Job Market Seems to Be Opening Up Again!

I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!

Got a question about DCB Bank?

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Customer Service Manager Jobs at DCB Bank

View all

Urgent hiring For Customer Service Manager (Sales) - West Bengal

Kolkata, Siliguri +1

2-7 Yrs

₹ 2.5-5 LPA

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 DCB Bank reviews submitted by DCB Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if DCB Bank is the right company for you.