Conneqt Business Solutions Escalation Agent Reviews
based on 2 reviews
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 27 Jun, 2023
Overall Rating
1.5/5
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Category Ratings
4.2
Job Security
3.3
Company culture
3.2
Work Satisfaction
2.3
Work-Life balance
2.3
Skill development
1.5
Salary & Benefits
1.5
Promotions/Appraisal
Conneqt Business Solutions is rated
1.5 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Conneqt Business Solutions is rated
1.5 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Escalation Agent in
Hyderabad / Secunderabad
Part Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 27 Jun 2023
Likes
Ntg
Dislikes
There is no opportunity to the experience agents and the management will preference to give the opportunity to the people who will be there said…..😊
Work Details
Work days: Monday to Saturday
(Strict Timings)
Escalation Agent in
Chennai
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 16 May 2021
Likes
Good management. Manager, TLs and Supervisors are very friendly and helpful. They will pay for our additional working hours when we requested to extend. It’s a nice place to work.
Dislikes
They don’t have proper cafeteria place. And no shops/hotels for food. No problem now since currently everyone are working from home.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Dec 2024
Likes
Something say that they like working at conneqt business solutions because of the company's culture , work environment,and supportive management .
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Mohali
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Dec 2024
Likes
I like to work with Conneqt because they value their employees also environment is very good and comfortable and employers are very supportive and helpful, thank you Conneqt.
I never forget the experience.
Dislikes
There is no way to dislike it.but yearly appraisal should be more good.
Customer Support Executive in
Mumbai
Full Time
·
Life Insurance Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 03 Nov 2024
Likes
It was not a good experience, I'll prefer not to join this company again. So much favouritism thay don't allow leaves even if we have it in our bucket. No scope for appraisal, people are getting 50 rs appraisal.
Dislikes
Work environment
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Relationship Manager in
Hyderabad / Secunderabad
Full Time
·
Airtel Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Prefer weekoff , qconnect give us friends
Dislikes
No break on time, no support from management in any case , they not accepting resign , they not resolved customer issue... Waste experience..
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Operations Executive in
Jamshedpur
Full Time
·
DBA / Data warehousing Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Working at connect offers poor management lacks of growth opportunity minimal support toxic work environment and content stress overall nothing to like to work with you connect
Dislikes
Working at Q connect has severe issue including lack of growth opportunity a poor management know work live balance low model and under appreciations real talent is often side blind due to political man new wearing and mental harassment with in effective management further compounding the problems
Work Details
Work days: Monday to Saturday
Customer Care Executive in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Oct 2024
Likes
Do not accept promotion, apresial, or salary increment in this company, Tocxic environment, too much pressure,
And salary like nothing,
Dislikes
Do not join
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 18 Oct 2024
Likes
I worked in Tata business support services pvt ltd morethan 2 years. Very good work place, good team, good atmosphere.
If I get opportunity I would like to Join again.
Dislikes
Nothing.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Oct 2024
Likes
Job security and Diceplene
Dislikes
After completed 20 Month no promotion and Increase appraisal amount is very less. I'm joined in Bangalore Q Conneqt which TVS process was started but still no opportunity for growth 😞
Work Details
Work policy:
Due to business requirements
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Indore (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Oct 2024
Likes
Worst
Dislikes
Company makes fool to all employees. They deduct unnecessary charges from our salary . They deduct Medical charges from my salary every month and mentioned wrong name wrong DOB in documents also makes me fool from 1st month that we have post your details to HR to Medical department extra extra till end the issue is not resolved. Also they didn't gave my stipend and makes me fool like we will adjust in salary payroll next month next month and next month....Read More
Customer Relationship Manager in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Sep 2024
Likes
I like the security check up, not More then that ,security guys are doing their job better than a team leader
Dislikes
I does not like the pressure, which they maintain in the floor, managers are worst in their role, no permission for leaves ,showing partiality in floor,its better to sit in home rather than working in such a worst office.
Other Conneqt Business Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
International Business Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Dec 2024
Likes
No like.
Dislikes
Worst experience ever, manager asked me to resign just because of data discontinued and he was rude, mannerless, bad behaving, the organization are responsible for those kind of manager.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Soft Skills Trainer in
Hyderabad / Secunderabad
Full Time
·
University Level Educator Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 11 Dec 2024
Likes
There is nothing to like much, however any freshers or people who come from villages for them to develop their basic BPO culture it is useful
Dislikes
HR( recruiting HR) they think about themselves as CEO's of the company their attitude and rudeness, they dont know anything apart from asking "Tell me something about yourself". They only dont have proper communication skills. They are worst. I worked there 5 years. It is full of domestic process, so dont expect to improve your communications skills, infact you will lose your skills. its best to work for six months and gain basic BPO skills and go away....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
BPO Associate in
Noida
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2024
Likes
None
Dislikes
This company will ruin your life. They say it's a 9-hour shift during the interview, but you end up working 10-11 hours. You get a 1-hour break, but they tell you to return in 10-15 minutes and skip the rest of your break. There's no overtime pay. They'll expect you to do extra work without any compensation. They treat you like animals and then say they can't pay your salary because your login hours are short, you're taking too many training breaks, etc. Your salary never arrives on time, and sometimes you don't even get your full salary. So, friends, if you're considering joining this company, please talk to the employees who were there before you. And if possible, avoid joining this company altogether......Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Associate in
Pune
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Nothing
Dislikes
Team leader- Ismail is a pathetic person doesn't understand how hard is his teammates are working. He will say something to make you feel sad and demoted.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager Operations in
Bangalore / Bengaluru
Full Time
·
Corporate Communication Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Honestly nothing is great to say about this company.
Dislikes
Corporate culture is very bad.
Micro management
Approvals never come and you work gets delayed if you are in lower level
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Voice Process Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
They do not deserve likes
Dislikes
Hi guys please read this before you join this organisation i have joined this organisation in my past i joined as a fresher in this company in a "TITAN PROCESS" first they give you training after that in my OGT period i have not cleared my certification in first time and second time i was trying and giving my 100% to company the quality analyst and team leader is listening my calls and making fun of that i was listening all those things behind the desk the tl and was not knowing that I'm listening i feel demotivate on this the floor manager don't know what's going on floor and in starting tl start giving you a work pressure also i was about to inform the manager but i thought it will negative impact for my collicks so that the reason I left this company after that they abscond me ""THINK TWICE BEFORE JOINING THIS ORGANISATION IT'S ALL ABOUT YOUR CAREER"" this was my worst experience in my life...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Associate in
Noida
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
The management and HR is not good for anyone, the do not talk good the do not provide salary and bank change information if you want you will change your salary bank account the ask you your bank NOC and if you asked why the give you answer it company policy if you has taken lone and you not pay so bank contact to company thas why we want Bank NOC and also you have time period in company 6 months and HR they do not have any kind of information if you asking they give you answer anything I worked one year 6 months is very good but after 6 months they give you very bad treatment as salary part give you 2 part fist is 1 to 3 days and second part they give you after 15 days and you asked they give you answer it not our hand the salary second part government party fi the release after creadit your bank we can't do this company is good but management and policy very bad and I have tell you one more thing the have portel if you have any issues for any person no matter what designation they have the give you it some kind information you raise your concern but actually if you have really raises any issues the block your account and HR or manager tell you without any informa your TL do not raise any issues.......Read More
Dislikes
Evening things
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Calling Agent in
Mohali
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 27 Nov 2024
Likes
I had worked in this company
Dislikes
I dislikes there company s management and also his promoted staff partially and also I had worked there more than one year but still they not provide me my last salary and fnf and I also contact with HR Manish and manager Ritam das still they didn't do anything
Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Nov 2024
Likes
Team work , colleague's , friends , yah present I'm missing everything.. every moment at connect business solutions.. I have joined as a fresher over there and I improved my communication skills and I learnt and enjoyed work experience. Thank you.
Dislikes
Nothing I like everything at connect business solutions
Outbound Executive in
Pune
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Nov 2024
Likes
There employees and HR is supportive, TL's are supportive like Akshay Sathe sir, Prachi Khalate mam, Pooja Mam, because of their freely nature and they understand everyone problems
Dislikes
TL and managers are not supportive
Some were working nicely as I mentioned in the box of like.
People also ask about Conneqt Business Solutions's Escalation Agents
How is Conneqt Business Solutions to work for?
Conneqt Business Solutions is rated 1.5 out of 5, based on 2 reviews by employees on AmbitionBox.
Conneqt Business Solutions is known for Job Security which is rated at the top and given a rating of 4.2. However, Salary & Benefits is rated the lowest at 1.5 and can be improved. To know first hand how it is like to work at Conneqt Business Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Conneqt Business Solutions?
According to AmbitionBox ratings, Conneqt Business Solutions employees rate its salary and benefits as 1.5 out of 5. You can know more about Conneqt Business Solutions Salaries at AmbitionBox
How is the work culture at Conneqt Business Solutions?
Work culture is rated 3.3 at Conneqt Business Solutions by 2 employees. While job security is rated 4.2 and work-life balance is rated 2.3 at Conneqt Business Solutions. Read detailed reviews by employees of Conneqt Business Solutions on AmbitionBox.
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