Concentrix Corporation Service Desk Specialist Reviews
Overall Rating
1.0/5
based on 1
review
Rating distribution
Category Ratings
5.0
Company culture
1.0
Job security
1.0
Salary
1.0
Work-life balance
1.0
Skill development
1.0
Promotions
1.0
Work satisfaction
Concentrix Corporation is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfac
...
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Concentrix Corporation is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Service Desk Specialist in
New Delhi
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
5.0
Company culture
1.0
Work-life balance
posted on 04 Mar 2025
Likes
company offers good option to switch within organisation for different process.
Company culture - Excellent
Dislikes
poor managerment
favourtism culture
less salary
people who can work more given more work and extending shifts no credit no salary hike.
no promotions until the person who is more senior (age) is working in same band level gets promoted
job security is only for the people who are favourite and can do personal work for the management
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Software Engineer in
Gurgaon / Gurugram
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 04 Mar 2025
Likes
Hybrid mode and few employee were helpful
Dislikes
Nothing to learn new, micromanagement ,less salary compare to market, work load Sometime even on weekdays or on leaves .
Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor
Work Details
Work policy:
As per need or what your manager says
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Software Engineer in
Greater Noida
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
4.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 27 Feb 2025
Likes
Work from home
Salary - Good
Skill development - Good
Dislikes
There are not job security, they judge your performance in very short time, and Manager will send you on PIP, after recommendation of Senior, they will not listen you or give you time.
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work policy:
other
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
5.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 10 Feb 2025
Likes
On time salaries
Skill development - Good
Job security - Excellent
Dislikes
Team leaders were very rude and unprofessional, education on team leaders were less than and agent still he is leading team without any strategies
Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 05 Feb 2025
Likes
It's a Dynamic company , work culture very good. You can develop your skill.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Company environment too good . All are good. Develop your skill. You can manage your life and work balance.
Work Details
Work policy:
2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country, International Travel.
Senior Associate in
Ranchi
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 01 Feb 2025
Likes
Concentrix was a great company to work with, great management and leaders
They provide 100% job security, even at the time of business rampdown they provided employment to everyone not a single person was asked to resign.
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Dislikes
Salary, only reason why I resigned from the job was the salary, the salary that they are offering at Ranchi location is very less.
I worked there for around 3 years starting salary was 10000 and after 3 years the increment that they made was us just 4000
In which even I promoted once.
Salary - Poor
Work Details
Work policy:
As per the business requirements they gave me 5 months of work from home.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Gurgaon / Gurugram (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Jan 2025
Likes
Great Company to work with.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Should focus on work life balance, give employees the options of work from home, fixed shifts and hybrid setting to promote mental health. One company, one shift.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
New Delhi
Full Time
·
Health Informatics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 09 Jan 2025
Likes
Leaves policies good never hold employees salary . Very low Pressure
Job security - Good
Work satisfaction - Good
Company culture - Good
Dislikes
My biggest mistake to give my golden period they don't deserve stable employees because after 10 yrs salary increment is too low as compared to other organisations, IJP only valid for those have skills to buttering gossips with senior, those employees keep happy to senior from anyway except work, Don't stay a long time without permotion always make short time goal with this company, If you are tenure then no one recognised you , now you are a machine only for them ....Read More
Salary - Poor
Promotions - Poor
Senior Associate in
Gurgaon / Gurugram
Full Time
·
Business Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 24 Oct 2024
Likes
It is good that, there are some different type of process with opportunities for many people and salary come on time. It is a good place to start career in MNC BPO.
Salary - Good
Dislikes
Transport facility is not so good, also some processes are with too much work pressure and don't celebrate indian festival, not even decorate own floor. No any fun activities or benefits on special occasions. Also office politics is also there.
Skill development - Poor
Promotions - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
New Delhi
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 03 Oct 2024
Likes
I was assuming that this company is MNC and must have the same standards but it is also full of politics and job security is also not good, you will be in process till their requirements(peak season) after that they will force you to resign!!!
Dislikes
I was assuming that this company is MNC and must have the same standards but it is also full of politics and job security is also not good, you will be in process till their requirements(peak season) after that they will force you to resign!!!
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Research & Development - Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
3.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 02 Oct 2024
Likes
Job security
Job security - Good
Dislikes
Working culture, promotion, negligible hike , they are not focusing on quality of work instead they are focusing on how much time you are sitting on your chair, which makes all the environment toxic. If we are working on holidays they are giving compoff, which is unacceptable as i have enough leaves already
Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Other Concentrix Corporation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 04 Mar 2025
Likes
If someone delivery his basic KRA his or her job is secure.
No problem with work, we are ask to deliver a reasonable target but there are some issue with C sat rating because of company policy we get dsat by customer.
Job security - Good
Work satisfaction - Good
Dislikes
I don't like working in grave yard shift which start at 1:00 am and ensure at 9:30 am.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Representative Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 03 Mar 2025
Likes
All supervisors were so supportive and helpful.
Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
I was not comfortable with the company they had tied with for cab service. Otherwise in terms of working environment it was good.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Lead Recruiter in
Gurgaon / Gurugram
Full Time
·
Recruitment & Talent Acquisition Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Mar 2025
Likes
Nothing is good here, nither any promotion nor growth in any terms, not good organization to join.
Dislikes
Over all environment is not good to work if you are looking for some growth or work life balance
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Senior Customer Service Executive in
Kolkata
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Mar 2025
Likes
The process was really nice.
Salary - Good
Dislikes
Work culture, toxic management, one of the TL slapped his girlfriend in the cafeteria still working in the organisation.
They pin point a particular employee who are vocal about the Toxic work culture and push all their possible buttons of that employee until they leave.
The shift is totally biased, one person is doing midnight for a month then another doing morning for months…
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Operations Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 02 Mar 2025
Likes
It was nice about 16 years, but it depends on the leadership team. Now I left the organization.
Job security - Excellent
Work-life balance - Good
Dislikes
Bad leadership team who does not know the organization culture and not considering input from seasoned resources.
Salary - Poor
Skill development - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Advisor in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 02 Mar 2025
Likes
Nothing to like
Dislikes
Work-life balance (Most of your year work will be in the Graveyard- about 60% shift of your year)
Salary is low (And no night allowance)
Promotions are very delayed and you will be sent back to the previous work if they do not have the openings
There is no Job security as they will hire you for the Technical Support but will set theincentives on sales even if your profile was not for sales.
There is no work satisfaction .
Note - If you are from the Sales background From the start, then I would suggest you to get into this company and you will an ALL star, but if you are not, RUN.
There is no skill development in this company...Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Process Associate in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
3.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 01 Mar 2025
Likes
Everything is good except Salary and promotion , U will get peaceful work culture and work life balance , don't expect salary and promotion
Job security - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Salary, promotion, skill development
Salary - Poor
Skill development - Bad
Promotions - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Representative in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
4.0
Company culture
2.0
Work-life balance
posted on 01 Mar 2025
Likes
People are good, but as you know BPO was never made for work life balance and peace.
Company culture - Good
Dislikes
They are not even providing basic good salary for a fresher in international processes. Atleast provide 25k in hand boss!
Salary - Poor
Skill development - Poor
Work satisfaction - Poor
Work-life balance - Poor
Work Details
Work policy:
After atleast 6 months of serving you can get a WFH option.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Associate in
Gurgaon / Gurugram (working remotely)
Full Time
·
Cigna Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Mar 2025
Likes
Everyone helps each for freshers it is like school boy joined college. And you will never get this freedom any other company.
You can get easily WFH. I'm working for 2.6 months in this period I just did work WFO only 9 Months.
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Well salary is issue solely heavy. You will get less salary as compared any other MNCs company. But if get own vihecle then it is advantage for you can get 4000₹ extra as T.A. and work environment depends on which process in you are.
Senior Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Feb 2025
Likes
Nothing.
Dislikes
Worse company to work with. I was forced to work 7 days straight without any leaves and the management altered the data just to hide their mistakes and they blamed me for no reasons. I will be raising a legal case against the company to labour court because forcing anyone to work 7 days is not legal.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
People also ask about Concentrix Corporation's Service Desk Specialists
How is Concentrix Corporation to work for?
Concentrix Corporation is rated 1.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Concentrix Corporation is known for Company culture which is rated at the top and given a rating of 5.0. However, Job security is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 1.0 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 5.0 at Concentrix Corporation by 1 employees. While job security is rated 1.0 and work-life balance is rated 1.0 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.