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3.8

based on 24.9k Reviews

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Concentrix Corporation Customer Service Executive Reviews

based on 920 reviews
Updated 19 Dec, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

4.0

Company culture

3.8

Skill development

3.7

Work-Life balance

3.6

Work Satisfaction

3.5

Salary & Benefits

3.2

Promotions/Appraisal

Top Mentions in Concentrix Corporation Customer Service Executive Reviews

920 reviews found

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Top Concentrix Corporation Customer Service Executive Interview Questions

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Q1. Can you rearrange the sentences on basic given parts of ... read more
View answers (2)
Q2. How would you handle the unsatisfied customer?
View answers (8)

Get interview-ready with top interview questions

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Q3. Can you repeat paragraph you hear in brief?
View answers (2)
Q4. What is social media? How does it impacts our lifes?
View answers (2)
Q5. Tell me a scenario where you helped a customer by out o ... read more
View answer (1)
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People also ask about Concentrix Corporation's Customer Service Executives

How is Concentrix Corporation to work for?
Concentrix Corporation is rated 4.0 out of 5, based on 920 reviews by employees on AmbitionBox. Concentrix Corporation is known for Job Security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 3.5 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 4.0 at Concentrix Corporation by 920 employees. While job security is rated 4.1 and work-life balance is rated 3.7 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.
Is work from home available in Concentrix Corporation?
According to AmbitionBox, 3% Concentrix Corporation employees work from home permanently, 6% work from office 3 days/week, and 1% work from office 2 days/week (based on 77 AmbitionBox reviews in last 6 months).

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Work Policy for Concentrix Corporation Customer Service Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 77 reviews in last 6 months

Work from office

Work from office

80%
Hybrid

Hybrid

17%

Other hybrid work policies

10%

3 days/week from office

6%

2 days/week from office

1%

Permanent work from home

Permanent work from home

3%

Gender Based Ratings for Concentrix Corporation Customer Service Executive

based on 854 reviews
3.9
Rated by 376 Women

Rated 4.1 for Job Security and 3.9 for Company Culture

women
4.0
Rated by 478 Men

Rated 4.1 for Job Security and 4.0 for Company Culture

men

Working Days for Concentrix Corporation Customer Service Executive

based on 920 reviews
Rotational Shift
64%
Monday to Saturday
18%
Monday to Friday
13%
Other
4%
Alternate Saturday off
1%

Work Timings for Concentrix Corporation Customer Service Executive

based on 920 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
61%
7%
3%
29% employees reported other strict timings

Shift Timings for Concentrix Corporation Customer Service Executive

based on 920 reviews
Day shift
Night shift
71%
29%

Business Travel for Concentrix Corporation Customer Service Executive

based on 920 reviews
No travel
70%
Within city
25%
Within country
4%
International travel
1%
Concentrix Corporation Customer Service Executive Salary
based on 3.6k salaries
₹0.9 L/yr - ₹7.5 L/yr
7% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
70 total responses
onsite
International/On-site exposure
7 total responses
freemeal
Free meal
5 total responses
healthInsurance
Health insurance
47 total responses
+5 more benefits
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