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Concentrix Corporation

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based on 25k Reviews

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Concentrix Corporation Customer Support Representative Reviews

based on 64 reviews

Updated 24 Dec, 2024

Overall Rating

3.7/5

How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

3.8

Company culture

3.6

Skill development

3.5

Work Satisfaction

3.5

Work-Life balance

3.1

Salary & Benefits

2.9

Promotions/Appraisal

Top Mentions in Concentrix Corporation Customer Support Representative Reviews

64 reviews found

Sort by: Popular

Customer Support Representative in Gurgaon / Gurugram

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 29 Aug 2023

Likes

People listen to you , job security is there

Dislikes

Low salary , worst cab service

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Representative in Gurgaon / Gurugram

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 26 Nov 2024

Likes

The environment they are providing

Dislikes

The poltics happened, If you are telling truth and it's not like your TL then , they make your life hell, because everyone is doing politics, SME to TL, or Manger

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Concentrix Corporation

View All

a senior manager

Want to switch to MNC...need help

Hi, need help.currently I am employed with Axis Bank. I am an ex Citibanker. I am not liking the axis Bank culture at all..kindly advise how to switch from a bank to MNC companies...I don't have contacts and want to make my career in MNC company. Current package is 14.4 additionally bonus and all contributes to overall package to 17.3. Can anybody help me getting a job in company like Genpact, concentrix etc.

Got a question about Concentrix Corporation?

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Customer Support Representative in New Delhi

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 24 Dec 2024

Likes

Management, transport, canteen, colleagues,

Dislikes

Growth

Customer Support Representative in Bangalore / Bengaluru (working remotely)

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 18 Dec 2024

Likes

NA

Dislikes

Work schedule, mental health pressure always focusing on scores

Customer Support Representative in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Nov 2024

Likes

Work culture environment

Dislikes

Working time salary lowest

Customer Support Representative in Gurgaon / Gurugram

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Jul 2024

Likes

Good

Dislikes

Skill development opportunities is less

Customer Support Representative in Bangalore / Bengaluru

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 25 Jun 2024

Likes

Nothing

Dislikes

No work culture ethics

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Concentrix Corporation.

Customer Support Representative in Kolkata

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 18 Jun 2024

Likes

Nothing to like about all the people with dire need of money even don't go here.. Don't fall for the positive review or such try going for tp, or other bpo

Dislikes

Everything

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Support Representative in Gurgaon / Gurugram

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 11 Sep 2023

Likes

I spent 9 months in concentrix I learned a lot of things and if I get a opportunity in future I loved to work again in concentrix again.

Dislikes

Only one thing I disliked in cnx that my lob is changed while I was working good in my previous lob that changing in lob make me left from the job from CNX.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Representative in Visakhapatnam

Full Time

·

Ambassador Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 15 Nov 2022

Likes

Culture. Concentrix is good company and it helps the employee's to develop to skill and knowledge. You also learn about business and services and also ours ability to work and knowledge.

Dislikes

I found here is lack of support to give promotion. As per your work, they do not get them promoted and as per your work, you will not get extra salary, as there is some certain conditions to be eligible for incentives and Overtime. There is limit of overtime that is disadvantage.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Representative in Gurgaon / Gurugram

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 07 Aug 2023

Likes

Company culture

Dislikes

Salary and appraisal.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Representative in Gurgaon / Gurugram

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Mar 2023

Likes

I love the work environment and job security

Dislikes

Nothing to dislike every thing is awesome and perfect.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Representative in Gurgaon / Gurugram

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 22 Aug 2023

Likes

CNX CNX CNX CNX

Dislikes

C Salary

Customer Support Representative in Bhubaneswar

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Sep 2023

Likes

yes i liked it

Dislikes

nothing to dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Representative in Gurgaon / Gurugram

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 29 Jan 2023

Likes

Job security and good team leader

Dislikes

None

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Support Representative in Visakhapatnam

Full Time

·

Business Process Outsourcing Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 28 Aug 2022

Likes

Job security

Dislikes

No hike in salary. Politics

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Representative in Gurgaon / Gurugram

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 03 Nov 2022

Likes

Nothing at all

Dislikes

basically Everything

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Representative in Ranchi (working remotely)

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Jan 2024

Likes

Work culture, colleges and team leaders

Dislikes

Nothing

Customer Support Representative in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 10 May 2023

Likes

Best opportunity in the concentrix to work

Dislikes

Rotational offs in the concentrix

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Representative in Gurgaon / Gurugram

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 07 Apr 2022

Likes

Company policies are good. Supportive team(depends on project)

Dislikes

Slow/No career growth. No Salary increment / very low(Rs. 300-500 max). No work-life balance and skill development.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

People also ask about Concentrix Corporation's Customer Support Representatives

How is Concentrix Corporation to work for?

Concentrix Corporation is rated 3.7 out of 5, based on 64 reviews by employees on AmbitionBox. Concentrix Corporation is known for Job Security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Concentrix Corporation?

According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 3.1 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox

How is the work culture at Concentrix Corporation?

Work culture is rated 3.8 at Concentrix Corporation by 64 employees. While job security is rated 4.1 and work-life balance is rated 3.5 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.

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Concentrix Corporation Customer Support Representative Reviews by Locations

Concentrix Corporation Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 64 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ...Read more

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Concentrix Corporation Customer Support Representative Reviews

Gender Based Ratings for Concentrix Corporation Customer Support Representative

based on 59 reviews

Rated 4.3 for Job Security and 4.2 for Skill Development

Rated 3.9 for Job Security and 3.5 for Company Culture

Working Days for Concentrix Corporation Customer Support Representative

based on 64 reviews

Rotational Shift

66%

Monday to Friday

16%

Monday to Saturday

11%

Alternate Saturday off

7%

Work Timings for Concentrix Corporation Customer Support Representative

based on 64 reviews

Flexible timing

Strict (10am - 7pm)

Strict (7pm - 4.30am)

73%

7%

3%

17% employees reported other strict timings

Shift Timings for Concentrix Corporation Customer Support Representative

based on 64 reviews

Day shift

Night shift

87%

13%

Business Travel for Concentrix Corporation Customer Support Representative

based on 64 reviews

No travel

75%

Within city

22%

Within country

3%

Concentrix Corporation Customer Support Representative Salary

based on 243 salaries

₹1.8 L/yr - ₹4.5 L/yr

10% less than the average Customer Support Representative Salary in India

View more details

Employee Benefits for Concentrix Corporation Customer Support Representative

Office cab/shuttle

4 total responses

International/On-site exposure

2 total responses

Free meal

1 total response

Health insurance

4 total responses

+4 more benefits

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3.9

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