Concentrix Corporation Customer Support Representative Reviews
based on 65 reviews
Updated 31 Dec, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
4.1
Job Security
3.8
Company culture
3.6
Skill development
3.6
Work Satisfaction
3.5
Work-Life balance
3.1
Salary & Benefits
3.0
Promotions/Appraisal
Concentrix Corporation is rated
3.7 out of 5 stars on
AmbitionBox, based on 65 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.7 out of 5 stars on
AmbitionBox, based on 65 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Concentrix Corporation Customer Support Representative Reviews
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65 reviews found
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Popular
Customer Support Representative in
Visakhapatnam
Technology Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Jul 2020
Likes
Best company... too supporting with employees
In this situation also we are getting salary and management also looking to our safety.
Dislikes
Nothing everything was good.
Work Details
Awesome
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Representative in
Bangalore / Bengaluru
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 16 Apr 2021
Likes
NA
Dislikes
Salary hike
What people are saying about Concentrix Corporation
The company very good, helpful and the workng environment is friendly.
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Kolkata
Escalation desk Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Dec 2019
Likes
Great company and great working environment.
Dislikes
No issue.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Representative in
Bangalore / Bengaluru
Netapp Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 Oct 2019
Likes
Environmen
Dislikes
Salary
Work Details
N/a
Work days: Alternate Saturday off
(Flexible Timings)
Customer Support Representative in
Bangalore / Bengaluru
Customer support Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 27 Feb 2019
Likes
The environment and the facilities
Dislikes
Nothing
Work Details
My work is to solve the customer's quires through email
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Bangalore / Bengaluru
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 May 2022
Likes
Everything is good about Concentrix. 😊😊
Dislikes
Nothing
Work Details
Work days: Rotational Shift
Work related travel:This is a desk job.
Customer Support Representative in
Hyderabad / Secunderabad
customer support Representative_BPO Services Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 24 Jan 2018
Likes
I like to work in Prokarma because of colleagues and work culture is good
Dislikes
Mangement is worst and they do not explain properly deductions about salary and them cut-off the salary in amount and say its a GOVT. audit and we ask about that HR team will not a proper explanation and say you come with paperwork from PF office this kind of bull shit answers will give and not give a proper hike and yearly 1 to 3 % hike will get any issues happen no proper resolutions find.
Work Details
Customer Service Support Representative we work on US utility invoices processing.
Work timings: Strict Timings
Customer Support Representative in
Pune
Amazon Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 Jan 2022
Likes
Not as such, everything was good
Dislikes
Not as as such, Everything was good
Customer Support Representative in
Gurgaon / Gurugram
Customer service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Jun 2018
Likes
Salary on time though it's a little bit less. The work environment is good
Dislikes
The salary seems a little less, else everything is awesome
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Bangalore / Bengaluru
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 03 Feb 2020
Likes
People and the environment
Dislikes
No
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Support Representative in
Kolkata
Customer Care Executive Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 01 Aug 2018
Likes
I like Concentrix policy and rules.
Dislikes
I dislike rotational shifts. And extra Ordinary work pressure.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Gurgaon / Gurugram
CSR Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 Feb 2018
Likes
The Team members and the manager and T.L is very helpful and co-operative.
Dislikes
There is nothing to dislike there. I loved Concentrix. It's my first organization. I appreciate everyone I have dealt with there in Concentrix. Job security is 101%.
Work Details
I used to manage the payment processing of the clients
Work days: Rotational Shift
(Flexible Timings)
Customer Support Representative in
Bangalore / Bengaluru
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 May 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
People also ask about Concentrix Corporation's Customer Support Representatives
Is Concentrix Corporation a good place to work for Customer Support Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 65 employee reviews, it's clear that most customer support representatives have an average experience working at Concentrix Corporation. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Customer Support Representatives well?
According to AmbitionBox reviews, Concentrix Corporation customer support representatives rate their salary and benefits at 3.1 out of 5, based on 65 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's customer support representatives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for customer support representatives, click here.
How is the work culture at Concentrix Corporation for Customer Support Representatives?
Work culture at Concentrix Corporation for customer support representatives is rated 3.8 out of 5 by 65 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation for customer support representatives, click here.
How is the job security at Concentrix Corporation for Customer Support Representatives?
Based on 65 reviews on AmbitionBox, Concentrix Corporation's customer support representatives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for customer support representatives, click here.
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