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3.8

based on 25k Reviews

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Concentrix Corporation Customer Support Representative Reviews

based on 63 reviews
Updated 18 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.0

Job Security

3.7

Company culture

3.6

Skill development

3.4

Work-Life balance

3.4

Work Satisfaction

3.1

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in Concentrix Corporation Customer Support Representative Reviews

63 reviews found

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People also ask about Concentrix Corporation's Customer Support Representatives

Is Concentrix Corporation a good place to work for Customer Support Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 63 employee reviews, it's clear that most customer support representatives have an average experience working at Concentrix Corporation. Job Security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Customer Support Representatives well?
According to AmbitionBox reviews, Concentrix Corporation customer support representatives rate their salary and benefits at 3.1 out of 5, based on 63 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's customer support representatives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for customer support representatives, click here.
How is the work culture at Concentrix Corporation for Customer Support Representatives?
Work culture at Concentrix Corporation for customer support representatives is rated 3.7 out of 5 by 63 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation for customer support representatives, click here.
How is the job security at Concentrix Corporation for Customer Support Representatives?
Based on 63 reviews on AmbitionBox, Concentrix Corporation's customer support representatives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for customer support representatives, click here.

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Gender Based Ratings for Concentrix Corporation Customer Support Representative

based on 58 reviews
3.6
Rated by 26 Women

Rated 4.3 for Skill Development and 4.2 for Job Security

women
3.7
Rated by 32 Men

Rated 3.9 for Job Security and 3.5 for Company Culture

men

Working Days for Concentrix Corporation Customer Support Representative

based on 63 reviews
Rotational Shift
66%
Monday to Friday
16%
Monday to Saturday
11%
Alternate Saturday off
7%

Work Timings for Concentrix Corporation Customer Support Representative

based on 63 reviews
Flexible timing
Strict (10am - 7pm)
Strict (7pm - 4.30am)
73%
7%
3%
17% employees reported other strict timings

Shift Timings for Concentrix Corporation Customer Support Representative

based on 63 reviews
Day shift
Night shift
87%
13%

Business Travel for Concentrix Corporation Customer Support Representative

based on 63 reviews
No travel
75%
Within city
22%
Within country
3%
Concentrix Corporation Customer Support Representative Salary
based on 243 salaries
₹1.8 L/yr - ₹4.5 L/yr
10% less than the average Customer Support Representative Salary in India
View more details
cab
Office cab/shuttle
4 total responses
onsite
International/On-site exposure
2 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
4 total responses
+4 more benefits
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