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Concentrix Corporation
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1 review found
Help Desk Executive in Chandigarh
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
good and healthy work environment.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
food in the cafeteria could be better
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
What people are saying about Concentrix Corporation
Similar Designation Reviews
Operations Executive in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
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Salary
Skill development
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Promotions
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Likes
Job security
Dislikes
Working at Concentrix has been a challenging experience, and I feel compelled to share my observations to help others make an informed decision. 1. Work-Life Balance: The work-life balance at Concentrix is virtually nonexistent. The 9.5-hour workdays, unique to the company in India, are not only exhausting but also violate standardlabor policies. Employees are allowed only two 15-minute breaks and one 30-minute break, for which they must seek permission to take. Moreover, staying back after shifts for meetings has become the norm, further eroding personal time and creating undue stress. 2. Salary & Benefits: The fixed salary is noticeably below industry standards, and the issue of nonpayment for overtime work is concerning. Employees are often forced to work beyond their shifts without adequate compensation. Policies like "Blackout Days," introduced during festivals to restrict leave, exacerbate dissatisfaction. Even taking sick or emergency leave is an ordeal, with managers expecting prior notice for unforeseen circumstances—an unreasonable expectation in any work environment. 3. Promotions/Appraisal: Annual appraisals are more of a myth at Concentrix. Despite being a top performer, I received only a 2% salary increase over two years. The company frequently modifies its policies to limit employee eligibility for appraisals, creating frustration and dissatisfaction among the workforce. 4. Skill Development/Learning: There are no avenues for skill development or professional growth. The demanding work environment leaves no time or opportunity for employees to enhance their skills or broaden their knowledge base. 5. Work Satisfaction: Work satisfaction is minimal, especially for those in operations. Employees are treated more like machines than humans, with frequent and impractical changes to KPIs driven by client demands. This creates a high-pressure environment and leaves employees feeling unvalued and unsupported. 6. Company Culture: The company culture is riddled with bias, especially when it comes to growth and promotions. Favoritism is prevalent, and deserving employees often find themselves overlooked for career advancement. Conclusion: Overall, Concentrix has significant room for improvement in multiple areas, particularly in addressing labor law compliance, employee well-being, and fairness in workplace policies. While the company may have its strengths, my experience has been overwhelmingly negative, and I cannot recommend it to those seeking a balanced and fulfilling work environment....Read More
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Chandigarh
Full Time
Business Process Quality Department
Overall Rating
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Skill development
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Likes
Utkarsh Sir from (HR). He is really very supportive and fast to provide resolution
Dislikes
Management is not helpful and are not on words. Agents are promised to do OT for business requirements however agents have to fight for their OT amount for months. HR team is vague and never have solution and never picks the calls of employees. CNX never follows the policies and are of 10 hours working shift. Would suggest people not to join CNX Chandigarh.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Team Lead in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
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Skill development
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Likes
The kinda of product training they provide to the new joiners, make them ready for the industry
Dislikes
In recent past the hiring standards have dropped big time, as the crowd there seems below required levels
- Skill development - Bad
- Job security - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Gurgaon / Gurugram
Full Time
Content Management (Print / Online / Electronic) Department
Overall Rating
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Skill development
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Likes
Nothing to like.
Dislikes
-No clear information from HR regarding salaries and other stuff. -Irrelevant deduction in salaries. -No learning and No improvement in skills. -Politics and Favourtism by upper management. -Sugar daddy Culture by higher authorities like Team leader ,Operation managers and above. -No promotions and appraisals.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager in Pune
Full Time
Operations Department
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Skill development
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Likes
It's a people centric organization. So many programs, learning and development session is there to upgrade yourself in by doing or completing this programs The most important thing which everyone is working for money and in concentrix salary structure is excellent and I never saw salary date extended by 1 day in my 9 years of experience. Company culture is excellent Management is excellent
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Deputy Manager in Gurgaon / Gurugram
Full Time
Legal Operations Department
Overall Rating
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Likes
The company probably is good but the gbs team is pathetic
- Company culture - Good
Dislikes
2% hike is all they give The manager makes your life a hell if you don’t follow her instructions blindly Micromanaging at its peak as the manager does not like team interaction at all. She believes in divide and rule She only needs ppl who listen to her and not use their brain at all No work to help you grow professionally
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in New Delhi
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Little work pressure
Dislikes
All upper management and HR are involved in different rules and regulations They are not performing work according to ethics but they are doing on the baiseness
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Operations Manager in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security and salary on time
- Skill development - Good
- Job security - Excellent
Dislikes
Delay in promotions Trainings are being planned when your occupied in working..both the things have to done same time
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Deputy Manager in Bangalore / Bengaluru
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Promotion and Job security
- Skill development - Good
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Na
Work Details
Work timings: Strict Timings
Deputy Manager in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
- Salary - Good
Dislikes
- Job security - Poor
- Promotions - Poor
- Company culture - Poor
Overall Rating
Other Concentrix Corporation Reviews
Senior Advisor in Pune
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Concentrix is a delivery partner of Microsoft. Nothing apart from this one can like about the organisation.
Dislikes
Job security, skill development, management, promotions, company culture, work satisfaction
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: They would call to work from office every day even if there is hybrid model
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Representative in Gurgaon / Gurugram (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
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Skill development
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Likes
nothing to like about webhelp so far as it is linked wuth concentrix now
Dislikes
there is no job security and lot's of politics is there in the office and they do not provide the salary what they've promised so no good experience
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Operations Analyst in New Delhi
Full Time
Operations Support Department
Overall Rating
Category Ratings
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Skill development
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Likes
First I join company has great working environment
Dislikes
I noticed there is no future working there. My manager has no manner to speak or how to talk to a human being. He made my life hell continue telling me that he will cut my salary half well bother I am already working at lower wage so no thanks.
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Customer Support Executive in Gurgaon / Gurugram (working remotely)
Full Time
Customer Advisor Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
It's work culture are pretty good than other.
- Company culture - Excellent
Dislikes
They don't have any solution and tool for the process we work, customer keep asking but we are not able to provide them resolution sinc they ultimately don't have any solutios. Employee jobs are not secure they keep firing even on a minor mistake.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Sssm Administrator L2 in Gurgaon / Gurugram
Full Time
Software Development Department
Overall Rating
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Likes
Initially there was some scope to learn but right now it's all ruined. Nothing good or positive about Concentrix!
Dislikes
Almost everything! No work life balance, work pressure, micromanagement, tortures, politics. Everything you can think negative for an organisation will be present here. Working hours are 10.5 hours. 7:30 PM to 5 AM. They won't allow to take you leave. Half day is maximum you can take beyond that your incentive will be deducted (8000/- inr if you take more than half day leave). Hated this organisation from the core of my heart!...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Technical Support Associate in Bangalore / Bengaluru
Full Time
Other Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
While working in concentrix you will learn how to handle pressure. Top notch training is provided.
- Job security - Excellent
Dislikes
Work culture is very poor. So much work pressure is there. Less Salary
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Executive in Mumbai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
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Skill development
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Promotions
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Company culture
Work-life balance
Likes
Training for freshers is good.
Dislikes
They don't provide the appraisal. And no medical facilities for freshers families. And the HR is lack of knowledge for any ESIC facilities and they change the HR policies any time and cheating with the employees who are freshers.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Gurgaon / Gurugram (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great Company to work with.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Should focus on work life balance, give employees the options of work from home, fixed shifts and hybrid setting to promote mental health. One company, one shift.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Advisor in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is there and work securtity is there and work culture
- Job security - Good
- Company culture - Good
Dislikes
Salary is very low according to.market standard and situation. And work life balance is not there at all
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Executive in Kolkata (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They take care of the customer a lot but they give the first priority to the employee.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
The parties I wanted to work in this particular company but due to my 3 days of absentism they made me leave the company.
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
- HQ - Fremont, California, United States (USA)
- BPO
- 50k-1 Lakh Employees (India)
- Public
- Non-Profit
- Recruitment
- Software Product
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Concentrix Corporation Reviews by Designations
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AmbitionBox has 1 Concentrix Corporation review submitted by Concentrix Corporation employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ... Read more- Home >
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