Concentrix Corporation Retail Customer Service Executive Reviews

Likes

If someone delivery his basic KRA his or her job is secure. No problem with work, we are ask to deliver a reasonable target but there are some issue with C sat rating because of company policy we get dsat by customer.

Dislikes

I don't like working in grave yard shift which start at 1:00 am and ensure at 9:30 am.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It was nice about 16 years, but it depends on the leadership team. Now I left the organization.

Dislikes

Bad leadership team who does not know the organization culture and not considering input from seasoned resources.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Everything is good except Salary and promotion , U will get peaceful work culture and work life balance , don't expect salary and promotion

Dislikes

Salary, promotion, skill development

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The work culture and the great platform to enhance skills.

Dislikes

There's no any reason available to dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I was very comfortable in part time work and they were paying pretty gd so only this I liked

Dislikes

I hate insecurity of jobs here, they can kick you very conveniently as we their requirements

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

NA

Dislikes

Work balance, no exception for even technical error in performance. Very low salary increments, you need to wait for a year to get 1 month mobile recharge as a salary increments. Needs to work on national holidays. No national leaves compared to other organizations

Work Details

Work policy: other

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

They will fire you on non perfomance. They ample time to improve your skills( Depends on process) There will be Job security

Dislikes

Appraisal are pathetic. Increment on promotion are pathetic as well. They are miser when it comes to money. They need everything but don't want to pay.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's a Dynamic company , work culture very good. You can develop your skill.

Dislikes

Company environment too good . All are good. Develop your skill. You can manage your life and work balance.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country, International Travel.

Likes

Nothing much

Dislikes

There is lots of politics in the office and the worst part is my Associate director and HR Manager flirts with the advisors everytime they visit on the production floor...Some girls uses this as a power that I know this person and that,etc...We work in this kind of environment in Birla Paints process...

Likes

The support staff is good but they are not promote you to the next position.

Dislikes

The management is biased and also they are not promote you to the next position the all game is that if you are buttering your management they will promote you to the next position and if you are not buttering your management so they never promote you eventually if you are good in everything

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Hybrid mode and few employee were helpful

Dislikes

Nothing to learn new, micromanagement ,less salary compare to market, work load Sometime even on weekdays or on leaves .

Work Details

Work policy: As per need or what your manager says

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

company offers good option to switch within organisation for different process.

Dislikes

poor managerment favourtism culture less salary people who can work more given more work and extending shifts no credit no salary hike. no promotions until the person who is more senior (age) is working in same band level gets promoted job security is only for the people who are favourite and can do personal work for the management

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

All supervisors were so supportive and helpful.

Dislikes

I was not comfortable with the company they had tied with for cab service. Otherwise in terms of working environment it was good.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing is good here, nither any promotion nor growth in any terms, not good organization to join.

Dislikes

Over all environment is not good to work if you are looking for some growth or work life balance

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

The process was really nice.

Dislikes

Work culture, toxic management, one of the TL slapped his girlfriend in the cafeteria still working in the organisation. They pin point a particular employee who are vocal about the Toxic work culture and push all their possible buttons of that employee until they leave. The shift is totally biased, one person is doing midnight for a month then another doing morning for months…

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing to like

Dislikes

Work-life balance (Most of your year work will be in the Graveyard- about 60% shift of your year) Salary is low (And no night allowance) Promotions are very delayed and you will be sent back to the previous work if they do not have the openings There is no Job security as they will hire you for the Technical Support but will set theincentives on sales even if your profile was not for sales. There is no work satisfaction . Note - If you are from the Sales background From the start, then I would suggest you to get into this company and you will an ALL star, but if you are not, RUN. There is no skill development in this company...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.