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3.8

based on 26.9k Reviews

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Concentrix Corporation Customer Service Representative Reviews

Updated 21 Mar, 2025
Overall Rating
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3.9/5
based on 420 reviews

Rating distribution

Category Ratings

4.2

Job security

3.8

Company culture

3.6

Work-life balance

3.6

Skill development

3.5

Work satisfaction

3.3

Salary

2.9

Promotions

What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

86% employees reported

Rotational Shift

Rotational Shift

70% employees reported

Flexible timing

Flexible timing

65% employees reported

No travel

No travel

69% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

171 reviews

3.8
male

Rated by Men

229 reviews

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Top Mentions in Concentrix Corporation Customer Service Representative Reviews

420 reviews found

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Top Concentrix Corporation Customer Service Representative Interview Questions

asked in Customer Service Representative interview
Q1. What do you know about bpo and why bpo?
View answer (1)
asked in Customer Service Representative interview
Q2. In how many ways you can show that difference from the box?
View answer (1)
asked in Customer Service Representative interview
Q3. What do you know about customer service
View answer (1)
asked in Customer Service Representative interview
Q4. What are the customer serviceKPI
View answer (1)
asked in Customer Service Representative interview
Q5. Translate English to Hindi
View answer (1)
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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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More about working at Concentrix Corporation
golden leaf award

#4 Best Mega Company - 2021

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People also ask about Concentrix Corporation's Customer Service Representatives

How is Concentrix Corporation to work for?
Concentrix Corporation is rated 3.9 out of 5, based on 420 reviews by employees on AmbitionBox. Concentrix Corporation is known for Job security which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 3.3 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 3.8 at Concentrix Corporation by 420 employees. While job security is rated 4.2 and work-life balance is rated 3.6 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.
Is work from home available in Concentrix Corporation?
According to AmbitionBox, undefined% Concentrix Corporation employees work from office 2 days/week (based on 47 AmbitionBox reviews in last 6 months).

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Concentrix Corporation Customer Service Representative Reviews by Locations

Concentrix Corporation Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 420 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you.... 70% of employees reported the working days at Concentrix Corporation as Rotational Shift. 65% employees reported the work timings at Concentrix Corporation as Flexible timing. Read more
Concentrix Corporation Customer Service Representative Salary
based on 1.6k salaries
₹1 L/yr - ₹6 L/yr
At par with the average Customer Service Representative Salary in India
View more details
Employee Benefits for Concentrix Corporation Customer Service Representative
cab
Office cab/shuttle
26 total responses
onsite
International/On-site exposure
5 total responses
freemeal
Free meal
3 total responses
healthInsurance
Health insurance
17 total responses
+5 more benefits
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