Concentrix Corporation Process Associate Reviews

Likes

Convergys still provide both sides cab facility which is major point to stay with this company. Convergys has few of premium clients and a very good WFM team to work with. Below are few major problems which I found during my tenure with Convergys. Convergys doesn't get you a better salary. Also, Convergys HR always hide about hiddenincentive part included in salary which is based on your performance. If you lack in performance for even a single month then you can't expect your complete salary discussed in interview and can't expect a hike in salary based on your tenure at the end. You may keep working for years on the same salary. Management will always try to find options to deduct some points from your score card so that you can not get that incentive part which is included in your salary. Convergys doesn't provide any gift to its employees on any occasions like New year or Diwali. However people from premium processes and Management do get gifts. Partiality!! Being an agent, It really hurts! A gift of worth 100/- or 200/- doesn't matter but culture of not providing gifts matter a lot and it definitely increases dissatisfaction. Few people claim that work pressure is high but as per me it's wrong. Work pressure is just normal and it isn't reason for high attrition but it is Management of Convergys which doesn't provide employee satisfaction and people are leaving Convergys. Few years ago it was one of leading company but now it seems to be a sinking ship....Read More

Dislikes

Already mentioned

Work Details

Average

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Friendly nature, women security , 👍😊

Dislikes

Salary

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Support from the respective team leads and managers.

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No appraisals or promotion

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Nothing

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Everything even people managers team leads the worst worst worst company ever

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good

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Politics

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Good environment

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Hectic works work pressure

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job Security

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No increments Internal Politics No Growth

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Nothing about this company is likeable.

Dislikes

Everything is worst. Firstly there is no job security and Secondly they hire unlimited agents for email (UK process) and after that they say we are getting paid for 80 agents. We will select whom to so ever stay and rest meed to resign. What the hell !! Then why you hire 120 agents ?? Salary disgusting the admin or account team so ever, don’t know who to calculate your salary always there was a discrepancy and even we escalate we will not paid for our exact salary and there is no incentives if you able to earn they will deduct because they calculate incentives on floor 10% basis’s 🤣🤣🤣 Breaks : uff they don’t give breaks they will kill us when ever we ask for breaks!! No there will be no Breaks bcoz apki emails ni khtam hui abhi tak bucket mei....Read More

Work Details

Work days: Monday to Friday (Strict Timings)