Concentrix Corporation Senior Advisor Customer Service Agent Reviews

Likes

If someone delivery his basic KRA his or her job is secure. No problem with work, we are ask to deliver a reasonable target but there are some issue with C sat rating because of company policy we get dsat by customer.

Dislikes

I don't like working in grave yard shift which start at 1:00 am and ensure at 9:30 am.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Just you get knowledge of things and experience of working in corporate office

Dislikes

Very less salary and taking work like an labour + you never know when you are suddenly in PIP or PLA becoz of attendance and other things

Work Details

Work policy: Currently working from home but can be called to office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The work culture and the great platform to enhance skills.

Dislikes

There's no any reason available to dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I was very comfortable in part time work and they were paying pretty gd so only this I liked

Dislikes

I hate insecurity of jobs here, they can kick you very conveniently as we their requirements

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

On time salaries

Dislikes

Team leaders were very rude and unprofessional, education on team leaders were less than and agent still he is leading team without any strategies

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

NA

Dislikes

Work balance, no exception for even technical error in performance. Very low salary increments, you need to wait for a year to get 1 month mobile recharge as a salary increments. Needs to work on national holidays. No national leaves compared to other organizations

Work Details

Work policy: other

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It's a Dynamic company , work culture very good. You can develop your skill.

Dislikes

Company environment too good . All are good. Develop your skill. You can manage your life and work balance.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country, International Travel.

Likes

Job security is a big plus.

Dislikes

Management in tier 2 cities is terrible. No respect for the juniors no understanding just work pressure. They treat you like servent even at TL level people are not spared.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Large BPO corporation

Dislikes

Domestic side of things is in complete mess. I was working in Brookfield location, Director Mr Nandy, a very very selfish man, not a leader definitely. People are quitting because of his autocratic ways of working. Needs to learn to groom people and not shout at them. Plus, poor HR leadership at this site.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Concentrix offers great training programs and career growth opportunities, making it a solid place to build a career. The work environment is diverse and professional, with a supportive team culture. The company also provides competitive pay and performance-based incentives, making it a rewarding place to work.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing much

Dislikes

There is lots of politics in the office and the worst part is my Associate director and HR Manager flirts with the advisors everytime they visit on the production floor...Some girls uses this as a power that I know this person and that,etc...We work in this kind of environment in Birla Paints process...

Likes

The support staff is good but they are not promote you to the next position.

Dislikes

The management is biased and also they are not promote you to the next position the all game is that if you are buttering your management they will promote you to the next position and if you are not buttering your management so they never promote you eventually if you are good in everything

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Hybrid mode and few employee were helpful

Dislikes

Nothing to learn new, micromanagement ,less salary compare to market, work load Sometime even on weekdays or on leaves .

Work Details

Work policy: As per need or what your manager says

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

company offers good option to switch within organisation for different process.

Dislikes

poor managerment favourtism culture less salary people who can work more given more work and extending shifts no credit no salary hike. no promotions until the person who is more senior (age) is working in same band level gets promoted job security is only for the people who are favourite and can do personal work for the management

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

All supervisors were so supportive and helpful.

Dislikes

I was not comfortable with the company they had tied with for cab service. Otherwise in terms of working environment it was good.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing is good here, nither any promotion nor growth in any terms, not good organization to join.

Dislikes

Over all environment is not good to work if you are looking for some growth or work life balance

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)