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Engaged Employer

Cogenthub

Compare

2.9

based on 262 Reviews

Filter reviews by

Cogenthub Customer Service Executive Kolkata Reviews

Updated 29 Jan, 2025

Overall Rating

2.9/5

based on 9 reviews

Rating distribution

2 (22.2%)

1 (11.1%)

2 (22.2%)

0 (0%)

4 (44.4%)

Category Ratings

3.0

Salary

2.9

Work-life balance

2.5

Company culture

2.5

Job security

2.5

Skill development

2.5

Work satisfaction

2.3

Promotions

What employees say about Cogenthub?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

57% employees reported

Flexible timing

29% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

1.6

Rated by Women

4 reviews

3.6

Rated by Men

5 reviews

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9 reviews found

Sort by: Popular

Customer Service Executive in Kolkata

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jan 2025

Likes

Nothing is to be liked

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Kolkata

Full Time

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 22 Jan 2025

Likes

Work life balance

Salary - Good

Dislikes

They are so partial about promotion, discrimination between employees. Salary delays every month , No transparency. And most important no job security.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Customer Service Executive in Kolkata

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Jan 2025

Likes

In December, I began seeking new opportunities to achieve goals I couldn't fulfill last year. After a period of patience, I secured interviews and was selected by the 3rd or 4th. By the 16th, I started my new role. I appreciate the support from the recruitment and HR teams.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None as of now, honestly!

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Executive in Kolkata

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Mar 2024

Likes

There is nothing to like about this fake company

Dislikes

Everything here is horrible

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Executive in Kolkata

Full Time

Customer Service executive Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Aug 2023

Likes

Everything was up to the mark for me

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes as such

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Full Time

Enterprise & B2B Sales Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 12 Dec 2023

Likes

Nothing at all only got some good colleagues

Dislikes

No job security No on-time drop, break time streching unnecessary pressure, PIP

Skill development - Poor
Job security - Poor
Promotions - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Feb 2023

Likes

Team leader is good

Dislikes

Terrible management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Cogenthub.

Customer Service Executive in Kolkata

Christy Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Sep 2022

Likes

All. Everything.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing yet. ........

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Kolkata

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 May 2021

Likes

Nothing

Dislikes

Mr Nirav Ghelani working as a BDM is an obnoxious person in this company. He has a biased nature with few girls named Divyangi Srivastava, Kalindi Sadani he prefers them helps them in achieving sales target. I worked in this company for one and half months they don't give salary on time after you leave the company. HR manager Atul would say big words but won't listen to the employee who leaves, you need to literally beg for your pending salary worst company...Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Not good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

Career Growth

an analyst

I have job which gives 6 CTC, YOE: 2 years I need good paying since other batchemates are grabbing packages such as 20+ LPA They have done MBA. I also plan to do the same but my current role is too good. No work pressure, helpful colleagues. From last organization which was super toxic this is a gem. Im not sure what to do Can you guys suggest me

Need help on career

Go for MBA

Stay at current role

78 participants . poll closed

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Customer Service Executive Jobs at Cogenthub

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Customer Service Executive - UK Inbound Process

Kolkata

0-5 Yrs

₹ 2.25-3.5 LPA

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Cogenthub Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Cogenthub reviews submitted by Cogenthub employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogenthub is the right company for you. 57% of employees reported the ...Read more