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Engaged Employer

Cogenthub

Compare

2.9

based on 271 Reviews

Filter reviews by

Cogenthub Customer Care Executive Kolkata Reviews

Updated 10 Jan, 2025

Overall Rating

2.7/5

based on 11 reviews

Rating distribution

1 (9.1%)

2 (18.2%)

0 (0%)

6 (54.5%)

Category Ratings

3.4

Salary

2.8

Work-life balance

2.7

Company culture

2.6

Job security

2.6

Skill development

2.4

Promotions

2.4

Work satisfaction

What employees say about Cogenthub?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

89% employees reported

Strict (2pm - 11pm)

67% employees reported

No travel

50% employees reported

View more detailed insights

Gender based rating

3.1

Rated by Women

4 reviews

2.2

Rated by Men

5 reviews

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11 reviews found

Sort by: Popular

Customer Care Executive in Kolkata

Full Time

Airline Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Jan 2025

Likes

Worst company, please don't join

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Care Executive in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Jan 2025

Likes

Working at cogent hub.is best experience ever. I would like to recommend you all if anyone try to join cogent hub please do. It will be great experience. And you will learn lots of things over here.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I do to not have any experience.

Work Details

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 22 Jan 2024

Likes

The only okay okay thing was the building,

Dislikes

Management,Joseph the manager of our team, the process I was in.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Full Time

After Sales Service & Repair Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

1.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Nov 2023

Likes

Employees are very helpful

Salary - Good
Company culture - Good
Work-life balance - Good

Dislikes

Management is terrible what they say at the time of joining it's totally wrong

Job security - Poor
Work satisfaction - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 05 Aug 2023

Likes

Nothing is good to be honest

Salary - Excellent

Dislikes

Everything is that u dont like

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Nov 2023

Likes

It was a good environment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Kolkata

Full Time

Sales & Service Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Sep 2022

Likes

Nothing

Dislikes

Partiality due to management own people working in team

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves International Travel.

You are reading trusted reviews. Keep reading to find out more about Cogenthub.

Customer Care Executive in Kolkata

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Feb 2023

Likes

Nothing....,............................,...................................e.s..s.d.d.....d.d.d..r.r.r.r.r..r.nothing at all in cogent hub

Dislikes

Everything................,.....................................mmmmmmmm.................. everything dislikes in cogent hub

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Kolkata

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Aug 2023

Likes

people are good

Dislikes

trainer is arrogant

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Customer Care Executive in Kolkata

Customer Care Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Aug 2021

Likes

Good work environment and culture. Team leaders are supportive and the management is transparent. They provide pickups and drops. There's a cafeteria for chilling. They give good salary and incentives every year.

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is quite decent but career growth is slow.

Work Details

The job is quite interesting. I struggled a bit in the beginning and I learnt everything on the job.

Work days: Monday to Friday (Strict Timings)

Customer Care Executive in Kolkata

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

5.0

Job security

4.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 29 Jan 2022

Likes

Polite staff

Job security - Excellent
Promotions - Good

Dislikes

Working environment

Skill development - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Disgusting

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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Cogenthub Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Cogenthub reviews submitted by Cogenthub employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogenthub is the right company for you. 89% of employees reported the...Read more