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Cogent E Services Customer Success, Service & Operations Department Reviews

Updated 3 Apr, 2025
Overall Rating
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3.2/5
based on 1.2k reviews

Rating distribution

Category Ratings

3.1

Job security

3.1

Skill development

3.0

Work-life balance

3.0

Work satisfaction

2.9

Company culture

2.8

Salary

2.8

Promotions

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

86% employees reported

Rotational Shift

Rotational Shift

60% employees reported

Flexible timing

Flexible timing

47% employees reported

No travel

No travel

69% employees reported

Gender based rating

3.3
female

Rated by Women

328 reviews

3.2
male

Rated by Men

847 reviews

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Explore Reviews by Department

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Β β€’Β 1.2k Reviews
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Top Mentions in Cogent E Services Customer Success, Service & Operations Department Reviews

1.2k reviews found

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Top Cogent E Services Interview Questions

Q1. Suppose you have written quick learner in your strength , What do you mean ... read more
Q2. How do you stay organized when handling multiple customer inquires ar once

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Q3. How you will handle unhappy customers like he is continuously abusing you ?
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Q5. Ctrl+z= undo Ctrl+x=cut Ctrl+v=paste Ctrl+A= select all Ctrl+c=copy
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People also ask about Cogent E Services's Customer Success, Service & Operations Department

Is Cogent E Services's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 1.2k employee reviews, it's clear that most employees have an average experience working at Cogent E Services's Customer Success, Service & Operations Department. Job security holds the highest rating at 3.1, while salary is rated the lowest amongst all factors at 2.8. Read reviews about job security and salary on AmbitionBox.
Does Cogent E Services's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Cogent E Services's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.8 out of 5, based on 1.2k reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Cogent E Services's Customer Success, Service & Operations Department, click here .
How is the work culture at Cogent E Services's Customer Success, Service & Operations Department?
Work culture at Cogent E Services's Customer Success, Service & Operations Department is rated 2.9 out of 5 by 1.2k employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services's Customer Success, Service & Operations Department, click here .
How is the job security at Cogent E Services's Customer Success, Service & Operations Department?
Based on 1.2k reviews on AmbitionBox, Cogent E Services's Customer Success, Service & Operations Department employees rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services's Customer Success, Service & Operations Department. To read reviews about job security at Cogent E Services's Customer Success, Service & Operations Department, click here .
Is work from home available at Cogent E Services's Customer Success, Service & Operations Department?
According to AmbitionBox, 5% of Cogent E Services's Customer Success, Service & Operations Department employees work from home permanently, 86% work from the office, and 9% follow a hybrid model, based on 223 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Cogent E Services's Customer Success, Service & Operations Department?
To get a job at Cogent E Services's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Cogent E Services interview questions and practice your responses to prepare thoroughly.

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