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Cogent E Services Customer Success, Service & Operations Department Reviews

Updated 11 Mar, 2025
Overall Rating
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3.2/5
based on 1.2k reviews

Rating distribution

Category Ratings

3.1

Job security

3.1

Skill development

3.0

Work-life balance

2.9

Company culture

2.9

Work satisfaction

2.8

Salary

2.8

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What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

85% employees reported

Rotational Shift

Rotational Shift

60% employees reported

Flexible timing

Flexible timing

46% employees reported

No travel

No travel

69% employees reported

Gender based rating

3.3
female

Rated by Women

318 reviews

3.2
male

Rated by Men

825 reviews

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Top Mentions in Cogent E Services Customer Success, Service & Operations Department Reviews
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1.2k reviews found

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Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

Join a company where our employee's ratings speak volumes.

Top Cogent E Services Interview Questions

Q1. Suppose you have written quick learner in your strength , What do you mean ... read more
Q2. How you will handle unhappy customers like he is continuously abusing you ?

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Q3. How to up sales the product? Can you explain
Q4. Ctrl+z= undo Ctrl+x=cut Ctrl+v=paste Ctrl+A= select all Ctrl+c=copy
Q5. How do you calculate shrinkage, attrition, C-Sat, Occupancy and utilization ... read more

Read Cogent E Services Reviews based on designations

2.9
 Customer Service Associate

 (199)

3.2
 Customer Service Executive

 (134)

3.3
 Customer Care Executive

 (107)

3.5
 Team Lead

 (95)

3.3
 Quality Analyst

 (89)

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People also ask about Cogent E Services's Customer Success, Service & Operations Department

Is Cogent E Services's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 1.2k employee reviews, it's clear that most employees have an average experience working at Cogent E Services's Customer Success, Service & Operations Department. Job security holds the highest rating at 3.1, while salary is rated the lowest amongst all factors at 2.8. Read reviews about job security and salary on AmbitionBox.
Does Cogent E Services's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Cogent E Services's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.8 out of 5, based on 1.2k reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Cogent E Services's Customer Success, Service & Operations Department, click here .
How is the work culture at Cogent E Services's Customer Success, Service & Operations Department?
Work culture at Cogent E Services's Customer Success, Service & Operations Department is rated 2.9 out of 5 by 1.2k employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services's Customer Success, Service & Operations Department, click here .
How is the job security at Cogent E Services's Customer Success, Service & Operations Department?
Based on 1.2k reviews on AmbitionBox, Cogent E Services's Customer Success, Service & Operations Department employees rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services's Customer Success, Service & Operations Department. To read reviews about job security at Cogent E Services's Customer Success, Service & Operations Department, click here .
Is work from home available at Cogent E Services's Customer Success, Service & Operations Department?
According to AmbitionBox, 6% of Cogent E Services's Customer Success, Service & Operations Department employees work from home permanently, 85% work from the office, and 9% follow a hybrid model, based on 211 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Customer Service Associate
487 salaries
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₹1 L/yr - ₹4 L/yr

Customer Service Executive
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₹1 L/yr - ₹4.4 L/yr

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Customer Care Executive
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