This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 19 Nov, 2023
Overall Rating
4.9/5
How AmbitionBox ratings work?
Category Ratings
5.0
Work satisfaction
4.9
Company culture
4.9
Job security
4.9
Salary
4.9
Work-life balance
4.9
Skill development
4.9
Promotions
Caretel Infotech is rated
4.9 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Caretel Infotech is rated
4.9 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Executive in
New Delhi
Executive Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 May 2019
Likes
The environment is too good in Caretel and the seniors are so helpful, specially Deepak shukla sir in Honda process . Literally I'm very happy to work with Caretel.
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
I'm not satisfied with the salary, the salary is not good in Caretel.
Work Details
I got the knowledge about the market and its also helped me to improve my communication skills and my way of talking also.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Executive in
Noida
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 19 Nov 2023
Likes
Good place to improve yourself
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Experience, not consider to another companies
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Quality Analyst in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
3.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 20 Jun 2022
Likes
Job security work culture
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Dislikes
Compensation management
Salary - Poor
Work Details
Good
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
New Delhi
Quality Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 11 Aug 2020
Likes
I am very happy to work with caretel because in this corona crimises, they are provided salary timely and also we are safe at home due to their work from home facility.
Salary - Good
Job security - Good
Company culture - Good
Dislikes
I like to work with caretel because of my Bose, really he is very supportive person. He is best bose of mt life
Work Details
Worst process but something is better than nothing
Work days: Monday to Saturday
(Strict Timings)
Quality Analyst in
Noida
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 09 Sep 2019
Likes
Time and work shift flexiblity.
Job security - Good
Work-life balance - Excellent
Dislikes
No career growth
Salary - Poor
Skill development - Poor
Promotions - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Quality Analyst
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 26 Apr 2019
Likes
politics is the part of every working place but at lower level we worked like a team & enjoyed our work the most. I learnt a lot in terms of direct exposure while handling the call center executive. Our Boss used to motivate us, support us & if required also scold us like kids
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
Amost nothing
Work Details
Quality analyst
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Other Caretel Infotech Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
CCO in
New Delhi
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 17 Sep 2024
Likes
Nothing
Dislikes
Not promoted to employer, salary is very to let,not any growth. management behave is very wrong.
Salary - Poor
Skill development - Bad
Promotions - Bad
Company culture - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
New Delhi
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
4.0
Skill development
4.0
Job security
1.0
Promotions
4.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 26 Sep 2024
Likes
No target, no work pressure as comparison to other BPO. Seniors are ftiendly
Skill development - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Excellent
Dislikes
No prmotion at any cost
No salary hike at any cost.
No performance bonus
No R & R.
Salary - Bad
Promotions - Bad
Company culture - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Network Support Engineer L2 in
Kolkata
Full Time
·
IT Network Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 06 Jan 2025
Likes
Wrost company ever
Dislikes
No salary hikes
No job security
No skill development
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work related travel:This is a desk job.
Team Lead in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Sep 2023
Likes
Great place to work
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
NA
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
New Delhi
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 21 May 2024
Likes
Worst experience they are fraud
Dislikes
Bad environment
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work timings: Strict Timings
Customer Service Representative in
New Delhi
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 29 Dec 2022
Likes
Work life balance
Job security - Excellent
Work-life balance - Excellent
Dislikes
Every single thing about this organization be it their senior manager sapna or their CEO sehgal they r so dump that they r drowning this organization.
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
BPO Executive in
Noida
Full Time
·
BFSI, Investments & Trading Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 21 Mar 2023
Likes
Good company
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Work-life balance - Good
Dislikes
Atmosphere not good
Salary - Poor
Work Details
Work related travel:This is a desk job.
Customer Service Representative in
New Delhi
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 26 May 2022
Likes
Nothing to explain
Work satisfaction - Good
Dislikes
Management doesn't consider our issues at all. There is no salary increment in 2 years of work I did.
Salary - Poor
Job security - Poor
Promotions - Poor
Work Details
Nothing
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
No benefits at all
Escalation Supervisor in
New Delhi
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 29 Oct 2023
Likes
Everything was fine under the leadership of Mr Deepak Kumar Sir Senior Manager (Wpool process). One of the Greatest Manager. Very nice person ,Active Manager, inteligent manager, Positive person.Very nice Management under him . I have learn so many things like Skills development for an Example Advance Excel, Quality auditing , resolving mapping issue Pan India etc under his leadership.
I got many times employees of the years /Months from clients side .
Nice environment under his leadership.
So many activities like games, quiz competition, dance, party and other programs were organised under his leadership.
I am very thankful to the Hr department also like Ashok Gupta sir, Sanjay Kumar sir.
Especially thanks to HR manager Mr Sanjay Kumar sir For his excellent support and kind humanity .
I also thankful to all my seniors like assistant manager Varun Talwar sir , Sunny Kohli sir ,Rehan Khan sir etc . Also thanks to all my friends, colleagues for their support and helps.
Under Senior Manager Deepak Kumar sir ( Wpool Process) the working place was just like heaven for my professional life and carrier....Read More
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Everything is ok. Nothing to dislike.
Only the Salary package was quite low at that time for the experienced candidates only .
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
CSR Executive in
New Delhi
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 15 Jun 2022
Likes
I liked everything as a employee at caretel info
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing
Work Details
The work was awesome for me and the seniors were helpful.
People also ask about Caretel Infotech's Executives
How is Caretel Infotech to work for?
Caretel Infotech is rated 4.9 out of 5, based on 3 reviews by employees on AmbitionBox.
Caretel Infotech is known for Work satisfaction which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 4.9 and can be improved. To know first hand how it is like to work at Caretel Infotech read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Caretel Infotech?
According to AmbitionBox ratings, Caretel Infotech employees rate its salary and benefits as 4.9 out of 5. You can know more about Caretel Infotech Salaries at AmbitionBox
How is the work culture at Caretel Infotech?
Work culture is rated 4.9 at Caretel Infotech by 3 employees. While job security is rated 4.9 and work-life balance is rated 4.9 at Caretel Infotech. Read detailed reviews by employees of Caretel Infotech on AmbitionBox.