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Full Time
Back Office Department
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Everything was fine under the leadership of Mr Deepak Kumar Sir Senior Manager (Wpool process). One of the Greatest Manager. Very nice person ,Active Manager, inteligent manager, Positive person.Very nice Management under him . I have learn so many things like Skills development for an Example Advance Excel, Quality auditing , resolving mapping issue Pan India etc under his leadership. I got many times employees of the years /Months from clients side . Nice environment under his leadership. So many activities like games, quiz competition, dance, party and other programs were organised under his leadership. I am very thankful to the Hr department also like Ashok Gupta sir, Sanjay Kumar sir. Especially thanks to HR manager Mr Sanjay Kumar sir For his excellent support and kind humanity . I also thankful to all my seniors like assistant manager Varun Talwar sir , Sunny Kohli sir ,Rehan Khan sir etc . Also thanks to all my friends, colleagues for their support and helps. Under Senior Manager Deepak Kumar sir ( Wpool Process) the working place was just like heaven for my professional life and carrier....Read More
Everything is ok. Nothing to dislike. Only the Salary package was quite low at that time for the experienced candidates only .
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Full Time
Operations Department
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Great place to work
NA
Work days: Rotational Shift (Flexible Timings)
Full Time
Retail & B2C Sales Department
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Worst experience they are fraud
Bad environment
Work timings: Strict Timings
Full Time
Voice / Blended Department
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Job security work culture
Compensation management
Good
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Onlye freinds
I don't like whole company
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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There is nothing like good.
There are political working environment, workload is also very high.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Support Department
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Working experience was absolutely good. For learning point of view organization is actually a good selection of choice. Staff is always there to support. Salary on time. Anyone can go for this firm.
Salary cycle
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Retail & B2C Sales Department
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Very good experience from care tel as fresher to the customer care executive work and i faced different types of targets from customers who had suffered from big problems Thanks alot to caretel infotech team members along with my colleagues who was walk in the same path Thanks to my team manager sir DEPPAK SIR , HR as SARAH MAM and QUALITY MAM as ARCHANA MAM
Nothing
Superb
Work days: Monday to Saturday (Flexible Timings)
Administration Department
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Very bad experience there. Uneducated staff from agents to all seniors. Seniors have no manner to talk with agents. No salry time. Overall very bad experience.
Very bad experience there. Uneducated staff from agents to seniors. Seniors have to manners to talk with agents. No salry time fixed. Overall very bad experience. Please job seekers do not join that company.
Work days: Monday to Saturday (Strict Timings)
Customer Success Department
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Super team with me
Non of them
Fabulous
Work days: Monday to Saturday (Strict Timings)
Full Time
Customer Care Service Department
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Independence, happy environment, can ask anything, anytime, multiple times and you will get assisted.
No increments, partial behavior of seniors in promoting their favorites..
Nice and can not forget what I get from this company.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Nothing
Not promoted to employer, salary is very to let,not any growth. management behave is very wrong.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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No target, no work pressure as comparison to other BPO. Seniors are ftiendly
No prmotion at any cost No salary hike at any cost. No performance bonus No R & R.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
IT Network Department
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Wrost company ever
No salary hikes No job security No skill development
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Good place to improve yourself
Experience, not consider to another companies
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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Every single thing about this organization be it their senior manager sapna or their CEO sehgal they r so dump that they r drowning this organization.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
BFSI, Investments & Trading Department
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Good company
Atmosphere not good
Work related travel: This is a desk job.
Full Time
IT Support Department
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Nothing to explain
Management doesn't consider our issues at all. There is no salary increment in 2 years of work I did.
Nothing
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
No benefits at all
Full Time
IT Support Department
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I liked everything as a employee at caretel info
Nothing
The work was awesome for me and the seniors were helpful.
Work timings: Flexible Timings
Full Time
Voice / Blended Department
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They are not helping at all
Full Time
Business Intelligence & Analytics Department
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There is no pressure
There is no growth in caretel infotech
Not satisfactions
Work timings: Strict Timings
Work related travel: This is a desk job.
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