Capita Senior Customer Executive Reviews by 10+ Employees | Rated 4.4/5

What employees say about Capita?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

91% employees reported

Flexible timing

73% employees reported

No travel

90% employees reported

View more detailed insights

Gender based rating

4.4

Rated by Women

11 reviews

4.0

Rated by Men

2 reviews

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15 reviews found

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Senior Customer Executive in Mumbai

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Mar 2025

Likes

Skill development - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work policy: other

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Mar 2025

Likes

Work ambience Shifts Feasibility in leaves Week offs

Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less salary Work pressure

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Executive in Pune

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 03 Feb 2024

Likes

Nothing to like

Dislikes

Much to dislike

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Executive in Pune

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 21 Feb 2023

Likes

Shift Timing, culture

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Oct 2019

Likes

Work environment is nice ... Training provided for each individual for there career growth was good .

Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary is too low and there is no incentives or shift allowance for the employee

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Executive in Pune

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2022

Likes

Nothing like such

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing like such

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Executive in Bangalore / Bengaluru

zurich life insurance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 08 Jun 2020

Likes

I am happy to work with flexible timings with work from home happy to spend time with family as well complete by work on time unhappy with training process carried out online not happy also very less growth as no IJP is rolled out

Salary - Good
Job security - Good
Work-life balance - Good

Dislikes

No HR is involved in any activity

Promotions - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Senior Customer Executive in Pune

Stw Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Mar 2020

Likes

Work environment was good.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Teammates were not supportive

Work Details

I was providing solutions for water meter related issues to UK customers

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Senior Customer Executive in Pune

Customer service Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 09 Nov 2019

Likes

Work environment is good but management is not employee centric

Skill development - Good

Dislikes

Appraisal not as per the expectations, politics is a major problem

Salary - Poor
Job security - Poor
Work-life balance - Poor

Senior Customer Executive in Bangalore / Bengaluru

Billing Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 31 Jan 2020

Likes

Good

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Nice place to work

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Executive in Bangalore / Bengaluru

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 May 2018

Likes

Salary apart HR team wont work properly for silly reasons they ll deduct salary

Job security - Excellent

Dislikes

Do u believe dat there are no dustbins and there are no tissues available in this company .... Cost cutting itseems

Salary - Bad
Skill development - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Boring... Very worst

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Executive

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 09 Jul 2019

Likes

Skill development - Good
Job security - Good

Dislikes

Salary - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Top trending discussions

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Salary Discussions, Hike & Promotions

2w (edited)

a snowflake developer

Novartis Job Offer

Hi everyone, I have 3.6 years of IT experience and currently work at a service-based company in Pune. My current CTC is 14 LPA (13.5 LPA fixed). I recently received an offer from Novartis Hyderabad as Data Analyst level 3 with a CTC of 19.9 LPA (18.3 LPA fixed). Is this a good offer, or is it on the lower side for my experience? Would appreciate your suggestions! Any answers from people working at Novartis pls ?

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AmbitionBox has 15 Capita reviews submitted by Capita employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Capita is the right company for you. 91% of employees reported the working ...Read more

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