builder.ai Customer Success, Service & Operations Department Gurgaon / Gurugram Reviews

Likes

Nothing anymore

Dislikes

Culture Management Appraisals

Likes

I love it best company to work in

Dislikes

Improve health insurance

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Glamorous work life - only on the surface. Flexible hours Semi-remote working The hiring process is excellent, but the employee experience goes downhill from there.

Dislikes

Hey everyone.. I might sound like a disgruntled former employee who's just venting after being terminated, but I feel compelled to share something that has been weighing heavily on my mind. Despite pouring 2.5 years of unwavering dedication into Builder.ai, I recently found myself abruptly expelled from my position without any valid explanation. It's particularly disheartening considering the pivotal role I played in establishing and nurturing the Delivery Process and Customer Success initiatives from the ground up for one of their Business Unit. I find it bewildering that despite my significant contributions, my loyalty and commitment seem to have been dismissed without a second thought. To add insult to the injury, they cited performance issues as the reason for my dismissal, despite the fact that it took them two and a half years to reach such a conclusion. It's truly disappointing to witness such disregard for the efforts and dedication of their employees. Additionally, the discussion was brief, lasting only about 5 minutes. There was no real conversation, no exchange of insights - just a simple message that your services are no longer needed. I personally believe someone who's been with you for over 30 months deserves a lot more than just that. From as much as I can speculate, this decision follows my expression of reluctance to one of the senior leaders in the organisation about making 'coming to work' compulsory. Lest I know, that I'd find myself in this situation just a couple of days later. This experience has shed light on the true values of Builder.ai, or rather lack thereof. If you're considering joining Builder.ai, I urge you to think twice before investing your time and energy into a company that fails to recognise and appreciate the contributions of it's employees (except a namely vintage few)....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The international trips

Dislikes

Everything. No work life balance, no self respect, working on paid holidays

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within Country.