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Axis Bank
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Axis Bank Assistant Manager Customer Service Reviews
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Category Ratings
Skill development
Job security
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Salary
Company culture
Work satisfaction
Work-life balance
What employees say about Axis Bank?
Insights from employee reviews on AmbitionBox
Workplace insights
Alternate Saturday off
100% employees reported
Flexible timing
38% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
4 reviews
Rated by Men
6 reviews
Jobseekers also viewed
10 reviews found
Assistant Manager Customer Service in Ahmedabad
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Smooth Working system
- Salary - Good
Dislikes
Work environment
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Assistant Manager Customer Service in Rudrapur
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All good
- Skill development - Good
- Job security - Good
- Company culture - Good
Dislikes
All good
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Assistant Manager Customer Service in Mumbai
Branch Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is such pathetic, even when ppls had no money to during covid, bank wants bussiness jst business, LI GI LI GI, and employees get so much harassment for bussiness, even they know its jot possible in during covid bt bank dont care abt that dey just want bussiness,
Dislikes
Even after having so much operations work, they just want bussiness of LI and GI, which is not possible evryday, you cant force ppl for such thing, ans so many extra thing employees hav to do, just in the name of there development of skill, which is jst tym consuming, employees dont have tym from operation work and bussiness pressure, and extra, work like giving exam, and all, its headache, and management dont care abt employees, if employees hav genuinely problem and asking for requesting for trasfer they dont care, they just say we will terminate. Overall bad environment for work affect mental health and physical health....Read More
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Not gud
Work timings: Strict Timings
Assistant Manager Customer Service in Mumbai
Retail Branch Banking Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The role makes you handle variety of things which gives an opportunity to learn a lot about BFSI operations
Dislikes
the organization needs to go a long way in terms of infrastructure improvement and needs to take a hard look at work distribution
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Assistant Manager Customer Service in Varanasi
Branch Banking Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Ok
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing
Work Details
Ok
Work timings: Flexible Timings
Read Axis Bank Reviews based on similar designations
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Assistant Manager Customer Service in Varanasi
Branch Banking Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Superb
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Assistant Manager Customer Service in Chennai
Trading, Asset & Wealth Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nil
Work Details
Good
Work days: Alternate Saturday off (Flexible Timings)
Assistant Manager Customer Service
University Level Educator Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a pure sales bank. You sell you grow. If you are only only interested in sales join
Dislikes
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Poor
- Work-life balance - Bad
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Assistant Manager Customer Service in Guwahati
Branch banking Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The on the job training is good and also the peers were but not much avenue as the only thing which will help you grow is selling Life Insurance even if you don't know how to even count cash.
- Skill development - Excellent
- Job security - Good
- Company culture - Good
Dislikes
The peanut salary which they offer regardless of how good you are at work and also only insurance business will help you grow nothing else matters.
- Salary - Poor
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Horrible and tiresome. On papers the job is glamorous and very good but working as a whole will drain the life out of you.
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Assistant Manager Customer Service in Goa
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Inovation
- Skill development - Excellent
- Job security - Good
- Company culture - Good
Dislikes
Only life insurance product selll
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Boaring
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Top trending discussions
Similar Designation Reviews
Deputy Manager in Raipur
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Politics much more, supervisor create unnecessary business pressure , extra workload, at a time do many works , assign task which is actually harassment,,, supervisor doing nothing, no holiday, if u sick even though BH asked u came to office, coming timing mentioned which sharp 8:50 am but going time not mentioned……..etc……etc…..
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Assistant Vice President in Bangalore / Bengaluru
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
The senior management at zonal level and regional level are very unprofessional and always carry personal grudges on employees. Irrespective of the skills, experience the respective employee will be judged based on any random person opinion and feedback. No cross check or discussion will happen. The ground reality is far far different from what is always portrayed
- Skill development - Poor
- Job security - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Deputy Manager in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I'm the brand of Axis Bank , job security is there and we can learn many things from colleagues.. I like our axis bank mobile app features
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
Dislikes
Timing constraints is there in my workplace.... Not sufficient employees but workload will be high...
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager in Pune (working remotely)
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No
Dislikes
No support only for politics no employee side support only boos is mater and hr is support for only boss ground level is not supported in HR very bad for employees support
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Business Development Executive in New Delhi
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Poor work culture and no work life balance , pressure , no salry hikes , no promotion, and most important forget about job security , professional uncertainty will on your mind every time
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager in Bangalore / Bengaluru (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skill development compared to other bank axis provide good learnings
- Job security - Good
Dislikes
Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Deputy Manager in Navi Mumbai
Full Time
Assessment / Advisory Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall culture at Axis bank is truly really nice. Please consider this with grain of salt as it depends on the manager and your team members as well.
- Salary - Excellent
- Job security - Good
- Promotions - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
As stated above, what type of manager and team members you get decide how satisfied and fulfilled you will feel, currently neither my manager nor my team members are good. But I have WFH so it makes it easy.
Digital Officer in Kolkata
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I don't like anything
Dislikes
TL are so toxic overloaded pressure no tea break daily target Agar achi nahi hua to Tea and lunch break Nahi Milti . target overloaded pressure . koi bhi Bahana Karke incentive Chori karta hai . Mere Naam per Jo Trophy aaya tha vah mujhe nahin diya. Koi kam mat Karna Ya scam Hai management bekar hai . computer, head phone kharab hai . 8 hours k jaga 10 hours kam karvata hai
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Relationship Officer in Murshidabad
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance,job security,new learning skill
- Skill development - Good
- Job security - Good
- Work-life balance - Good
Dislikes
No timely increment,no promotion, policy and system changes without information,dirty office politics, company works as a insurance broker more than a bank
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Assistant Vice President in Chandigarh
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Bank is better to work than smaller banks
Dislikes
Bank is not connected to ground level. Processes , TATs are poor. Top management is not knowing process related issues. Too many useless concalls and data games instead of Customer meetings. Poor HR set up. Remaining Axis Bank employee for long makes you poor every year as they are not employee oriented at all, nor customer oriented, facewash to shareholders that a lot is being done, actual situation is rotting everyday...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Other Axis Bank Reviews
Assistant Manager in Chennai
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some people are there to motivate you encourage you....if you feel no. Can't but they help you to explore.......like my mentor ramana sridhar and asha mam they are my back bone of the my banking career.....
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
Dislikes
Some people destroy my name and my confidence my self respect also they mentally bully me to achieve their goal..... Some changes mae us felt im incapable....leadership was very worst in some branches like my branch
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager 1 in Thanjavur
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I love axis ,it gives me respect amoung our customers and society
- Salary - Good
- Skill development - Good
Dislikes
There were more poltics,People who slander others for their own gain, and who do not have good intentions, are always thinking of how to get rid of them, and they keep talking bad about others,It's hard to work in a place like this.
- Job security - Poor
- Promotions - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Manager in Mumbai
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hybrid work culture and job security
- Job security - Good
Dislikes
To team bonding. No work life balance. No activities that will boose your moral. No work satisfaction. People are overburdened hence nobody will help you.
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Manager in Mumbai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance.
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Non technical people are in VP and SVP. Hence, they never listen to anyone. They never support to team. If you do any mistake, they will suffer you till you resign. Please think 10 to 100 times before joining this company as IT professional. You can join in case you don't have any other opportunity.
- Salary - Poor
- Job security - Bad
- Promotions - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Assistant Manager in Merta City
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Axis bank manager Low salary high work pressure Late night shift and early morning start No job security
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Assistant Manager in Gadchiroli
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The old team was really good
Dislikes
New Supervisor are all very selfish They support their neighbours and put pressure on those who work. I feel Axis Bank should protect its staff from these people as it happened with me and it can happen with anyone else too. When I was in the hospital, I gave all my business to my neighbor who never brought any business himself, due to this I got termination
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Area Credit Manager in Khandwa
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Axis is best learning bank just like our products and policy including other segment knowledge B2B etc.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Not about dislike, almost doing good with Axis bank
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Cpa Credit Executive in Aurangabad
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Axis Bank is very nice to progress and a lot of learning to learn in the bank. There are many to move forward to this learning is worth it and so we can take the next step.
- Skill development - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Politics, discrimination, negotiations and Well done by doing good work, by giving timing does not promotion And the salaries do not grow
- Salary - Bad
- Job security - Poor
- Promotions - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Assistant Manager in Thrissur
Full Time
Lending Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I really enjoy the team I work with The creative environment I love interacting with new people everyday where the sale is all about new holder
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Dislike about working at high pressure to meet sales target, repetitive task, heavy work load, limited career progression, long hour, customer complaint.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Assistant Manager in New Delhi
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not even a single thing which I should like.
Dislikes
Job role. Working as a banking operation. They asked for only sales. And we have no option to change our role in a product. Only option is to quit the organisation
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
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Axis Bank Reviews by Designations
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AmbitionBox has 10 Axis Bank reviews submitted by Axis Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Axis Bank is the right company for you. 100% of employees reported th...e working days at Axis Bank as Alternate Saturday off. 63% employees reported the work timings at Axis Bank as Strict timing. Read more- Home >
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