Athena BPO Customer Service Associate (Csa) Reviews
based on 1 review
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 27 Feb, 2023
Overall Rating
3.0/5
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Category Ratings
5.0
Skill development
3.0
Company culture
3.0
Salary & Benefits
3.0
Work Satisfaction
2.0
Job Security
2.0
Work-Life balance
2.0
Promotions/Appraisal
Athena BPO is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Athena BPO is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Customer Service Associate (Csa) in
Mumbai
Full Time
·
After Sales Service & Repair Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 27 Feb 2023
Likes
FEW ARE VERY SUPPORTIVE AND ENEGETICS BUT
Dislikes
SOME TL'S JUST REMOVE THE FRUSTRATION WITHOUT ANY REASON
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
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Voice / Blended Department
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posted on 18 Dec 2024
Likes
Nothing to like in this company this company is so bad, I'm taking about the Athena BPO which is located in Sakinaka Crescent Building 6th & 7th floor
Dislikes
Every possible reason for hating this company as I tell you on my likes section
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Telecaller in
Mumbai
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Sep 2024
Likes
Chandivali Symphony IT Park's Athena BPO branch is the worst. The management, including the manager and TL, are TOXIC un supportive,liars and have a cheap mindset. The company has cheap bosses.
Dislikes
Don't work at that company every management is worst policy worst.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Collections Executive in
Mumbai
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
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Work-Life Balance
posted on 04 Sep 2024
Likes
At the time of interview they will show you all positive thing after that training they will use abuse language also he will not provide salary on time and he also not provide salary when you live the company SO I REQUEST YOU ALL DON'T GO THERE FOR JOB
Dislikes
This company is not good all of you don't go there for job he has just making fool the employe not provide any facility only use abuse language on a floor including operation manager on tata capital processes
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior MIS Executive
in
Mumbai
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 06 Aug 2024
Likes
Nothing
Dislikes
I have worked in Athena for 2 years but that is also very difficult because the culture here is very useless, they reduce the working hours by 12 hours and call in sick and also reduce the Sundays and if someone makes you leave then The salary is put on hold and if you absent for three to four days due to any circumstances then he absconds and the salary is not even given.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Telecalling Executive in
Mumbai
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 Jul 2024
Likes
Nothing
Dislikes
They give your salary in cheque if you not done your target well. TL also use bad words when you not done target.There is no incentives.Not satisfied
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Human Resource and Administration Executive in
Mumbai
Full Time
·
Compensation & Benefits Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Jul 2024
Likes
Nothing about to like
Dislikes
-Fraud
-No Transparency
-Nothing documented
-No one is supporting
-Leave policy is worst, No carry forward
-Nothing is process oriented
-Even One level down from the LALA type company.
I would not recommend this company to anyone your career will be destroyed.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Agent in
Mumbai
Full Time
·
General Insurance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 10 Jul 2024
Likes
God bless that poor agents from that evil management
Dislikes
Forced me to resign and made my career gap for 1 year i m in trauma because of that toxic manager and idiot toxic and evil tL and head mrs their boss is taking their side and don't trust them ask for assuraty although they don't give assuraty cheap people
Work Details
Work days: Monday to Saturday
(Strict Timings)
Verifier in
Mumbai
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 27 Jun 2024
Likes
Skill development, how to sell any product, how to speak with customer.
Dislikes
No incentives no increment, HR only focus on hiring they will tell u all lies during hiring process during my time they said u will get increment of 2000 after 1 year but they only incremented 1500 and also said u will get incentives never received incentives. Timing is major issue i u r girl or boy they will make to extend 1 or more than 1 hr apart from 9 hr of woring without any overtime. No holidays no leave. Promotion without increment....Read More
Work Details
Work timings: Strict Timings
Back Office Executive in
Mumbai
Full Time
·
Legal Operations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 May 2024
Likes
My pervious Team Batch 2022 team batch and comfort zone
Dislikes
Security miss behave and canteen admin prabhu way of talking not proper security guard miss behave every agents
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Mumbai
Full Time
·
Customer Success, Service & Operations - Other Department
People also ask about Athena BPO's Customer Service Associate (Csa)s
How is Athena BPO to work for?
Athena BPO is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Athena BPO is known for Skill development which is rated at the top and given a rating of 5.0. However, Job Security is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Athena BPO read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Athena BPO?
According to AmbitionBox ratings, Athena BPO employees rate its salary and benefits as 3.0 out of 5. You can know more about Athena BPO Salaries at AmbitionBox
How is the work culture at Athena BPO?
Work culture is rated 3.0 at Athena BPO by 1 employees. While job security is rated 2.0 and work-life balance is rated 2.0 at Athena BPO. Read detailed reviews by employees of Athena BPO on AmbitionBox.