Athena BPO Call Centre Customer Service Representative Reviews

Likes

Good

Dislikes

How to treat agent that is very bad

Likes

Supervisor were good in support. Positive environment, Equality

Dislikes

Suddenly process getting closed

Likes

Nothing much

Dislikes

Too much politics is there

Likes

Nothing is there to like. just don't go

Dislikes

Everything from team lead to manager everything

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Improve my communication skills

Dislikes

Salery not incriment

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only salary

Dislikes

Exceeded shift timings

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Team bound and work environment

Dislikes

Canteen food and working device issue always not working probably

Likes

Good always providing to upgrade skills

Dislikes

Discipline is not good for employees

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

At the time of interview they will show you all positive thing after that training they will use abuse language also he will not provide salary on time and he also not provide salary when you live the company SO I REQUEST YOU ALL DON'T GO THERE FOR JOB

Dislikes

This company is not good all of you don't go there for job he has just making fool the employe not provide any facility only use abuse language on a floor including operation manager on tata capital processes

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

I have worked in Athena for 2 years but that is also very difficult because the culture here is very useless, they reduce the working hours by 12 hours and call in sick and also reduce the Sundays and if someone makes you leave then The salary is put on hold and if you absent for three to four days due to any circumstances then he absconds and the salary is not even given.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing about to like

Dislikes

-Fraud -No Transparency -Nothing documented -No one is supporting -Leave policy is worst, No carry forward -Nothing is process oriented -Even One level down from the LALA type company. I would not recommend this company to anyone your career will be destroyed.

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

God bless that poor agents from that evil management

Dislikes

Forced me to resign and made my career gap for 1 year i m in trauma because of that toxic manager and idiot toxic and evil tL and head mrs their boss is taking their side and don't trust them ask for assuraty although they don't give assuraty cheap people

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Skill development, how to sell any product, how to speak with customer.

Dislikes

No incentives no increment, HR only focus on hiring they will tell u all lies during hiring process during my time they said u will get increment of 2000 after 1 year but they only incremented 1500 and also said u will get incentives never received incentives. Timing is major issue i u r girl or boy they will make to extend 1 or more than 1 hr apart from 9 hr of woring without any overtime. No holidays no leave. Promotion without increment....Read More

Work Details

Work timings: Strict Timings

Likes

My pervious Team Batch 2022 team batch and comfort zone

Dislikes

Security miss behave and canteen admin prabhu way of talking not proper security guard miss behave every agents

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I like to work there

Dislikes

Nothing like to dislikes.

Likes

Nice 👍

Dislikes

Not at all