Amdocs Service Desk Engineer Reviews

Likes

Work life balaance is avarage. If you are lucky, then you will get good seniors.

Dislikes

Lots of politics is present inside. You can see the favoritism. If you have not started your career with the company then they don't consider you as a loyal employee of the company(After two years my manager says that you are new here). They arrange one-to-one meetings, in meeting they discuss nonsense things also pramoted layof tourcher. Please if some one is looking growth in then technology knowloge, then stay away from company....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like here. Favorism on peak. Management is bad.

Dislikes

Salary hike and bonus are only applicable for favourite employee. Good employee will only get work pressure. Managers are running this company as their baaps company. They are thinking like they are god. Overall its a very bad company to work.

Work Details

Work policy: It is hybrid but according to your leaders you have to come daily.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Free fruits and breakfast

Dislikes

Doesn't give salary hikes , no promotions . Bad management. Your efforts goes unnoticed. Employee layoff in every quarter . Very bad condition.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Worst company i have ever worked

Dislikes

Even no work culture. Everyone think amdocs mean work life balance . I don't think there is work for Everyone and whoever is working he is working 24*7 and some who don't have work they are enjoying 24*7 . They says Hybrid working but belive me it depends on managers if they want you have to attend office all 7 days including your sat/sun

Likes

Excellent work life balance in core product teams Unlimited vacations Free breakfast and snacks Annual rewards Job security if you are good at what you do Lots of learnings opportunity with free certifications Flexible working hours Child care pay with up to 10K per month Provides bonus over CTC

Dislikes

Appraisals can be better Promote the right talent before they are gone. Compensate for weekend work or provide comp-off in leave portal itself.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

*Not so pressure generally *Health Insurance, food, cab benefits are there but at the time of writing this review, these benefits have either been reduced or made highly payable. *If assigned a good project, the knowledge graph increases. *The core RF/telecom domain projects are a sham, forget about your health and work-life balance. Software side jobs are good, but again, a good project is the key to your increase in knowledge and salary. *Employee policies are comparatively good, provided everybody knows them. *Plenty of CSR activities. *They try not to lay off but still if conditions are unfavourable then they Indian employees are affected very majorly. During that time, skills don't matter, closeness with your lead/manager matters. *HR GENERALLY goes by the rules. *Though I made some remarkable friends here. *Work-life balance is generally good....Read More

Dislikes

*They still work extensively on legacy tech. *Very high amount of politics especially in core RF/telecom domain. Top Directors and Managers sitting in India believe they are next to god in their position. Be friends with them or face the consequences. *They desire to keep female employees because they want to show the top brass theyare really concerned about gender diversity, even at the cost of their project deliveries. They can kick a brilliant male employee and keep with them an average-performing female employee. *No clear layoff policies, managers may play with you at that time both emotionally and financially, so keep everything in writing. *Indian employees aren't respected enough (thanks to no strict Indian govt. policies also) in front of people from countries like USA, UK, Israel, Netherlands, Greece, etc...Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The work culture is really nice, days are chill and people are collaborative, a lot of people you will find who have been in the same company 15+ years, can stick with it long term if it's the right fit for you

Dislikes

The pay structure is very random at times, especially in my unit the yearly hikes are quite poor (Delivery Infra Devops)

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

I worked on building amdocs products like retail applications, B2B, B2C, on retail applications and power apps.

Dislikes

Bro no sequrity in job, about hike and promote it depends on company mood if they want to give they will if they don't want they don't and they layoff.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Peaceful Environment for working. Flexible working days. Work benefits related to equipments for home. Food options

Dislikes

Toxic work environment(almost everywhere) No personal growth. They keep up forcing you to learn but they never values your knowledge. I have struggled for 3+ years for IJP to technical team and finally decided to move ahead from this company. You work on company tools but they would be of no use outside the company.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Very open work culture, suitable for learning. Open for internal opportunities. Flexible timing and unlimited vacation policy is something that is really unique.

Dislikes

Not that i can think of anything but there is always scope for improvement. Personal Opinion: Top layer management is not mostly comfortable delegating core R&R to Indian employees. Sometimes it can be taken as unconscious Bias.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The people are great and the company culture is awesome. You can have a good work-life balance.

Dislikes

The learning curve may be challenging, and additional personal effort may be required. As a QA, some projects may involve more manual testing than automation, even if the role is for automation. Be prepared for this possibility. Salary increases depend on the manager, and internal politics may affect your experience. Ensure you are well-prepared and ready for potential challenges.

Likes

Company culture was far better before and we had good people with knowledge and good attitude.

Dislikes

People do not have knowledge and they are just there because they have good relations. Also when you have good knowledge it gives you stability and less insecurity, humbleness which most of the people lack here.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

Lots of festival activities thrice a day and hour of fun at work and more learnings and friendly environment

Dislikes

If you do more work you get more work not the good hike or appraisal Good things is all will be equal

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Culture is very good in Amdocs

Dislikes

No Salary revision post Pandemic due to the devastated pandemic within that Israel is busy in war So it impacted on salary revision.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The best thing at Amdocs is its work culture. It's very employee friendly company and provides multiple benefits to its employees.

Dislikes

There's nothing which I dislike about the company.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The overall exposure towards a product development. Met some of the best co-workers here.

Dislikes

There is still improvement in communication with employees from the management

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.