Altius Customer Services Senior Customer Care Representative Reviews
based on 1 review
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 3 Oct, 2021
Overall Rating
4.0/5
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Category Ratings
4.0
Job Security
3.0
Company culture
3.0
Salary & Benefits
3.0
Work-Life balance
3.0
Skill development
3.0
Promotions/Appraisal
3.0
Work Satisfaction
Altius Customer Services is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Altius Customer Services is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Senior Customer Care Representative in
Navi Mumbai
Current Process - Styldod.com Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 03 Oct 2021
Likes
The management is good,company policies are strict,work culture is good if you get the correct supervisior/Manager to work with
Dislikes
During the Covid period we have been working from home since March-2019 till date,Even while working for International process our night allowances have been cancelled,no electricity reimbursement and also our salaries were deducted from March-19 to December - 19 from 15% to 7%,Initially we were given Rs 600 as internet reimbursement this has been reduced to Rs 350 since September-20.Most of all if any employee is covid positive an on leave for treatment he does not have any relief from the company he will be marked without pay if he does not have paid leave available with him....Read More
Work Details
In the last 8 yrs with this company I have worked in various processes with different managers,but my last manager for 3 yrs is very arrogant he only favours people who say you are always correct even if he is wrong
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Nagpur
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 26 Mar 2024
Likes
Nothing so much just provide proper system for work
Dislikes
The biggest thing I don't like is politics in Altius.
I worked in Altius and they put me and office coligue on bench from 31 Jan as they said now the process is over we will put on a bench and we will surely contact you as soon as possible.
But they never contact me instead of contacting me they contact few internal employees and put the rest peoples on bench and never contact till yet
Altius politics doesn't care about you your career doesn't matter if you have a good quality score or everything right. But once they put you on a bench they never call back me .
And everyday I saw they post job posting on apna and indeed job and mention we need fresher. Well if already your employee on bench so why you need fresher instead of contacting bench employees as they promise they cheated me .
I feel so bad and I request them so many times but only one answer we don't have vacancy wow a clear lie .
I also want to complain about Altius to our nitin gadkari official website he should also know about it...Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Nagpur
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Oct 2024
Likes
Working culture is good
Dislikes
Appart from working culture everything is pathetic 😒
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
MIS Executive in
Navi Mumbai
Full Time
·
Data Science & Machine Learning Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Nov 2024
Likes
Nothing
Dislikes
Work culture and no opportunity
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Nagpur
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Aug 2023
Likes
“Best Place to Work” title should be removed
Dislikes
This company will hire you, put you through training, and then put you on floor and will not assist in real time situations. Will nag behind to complete the target or else make you wait. No other option. The salary cycle is horrible as it is. 45days will be converted in 60days and no assistance will be provided. No HR will help and won’t even communicate for the same. Salary will be peanuts even after working for months. No assistance of cafeteria or anything. Just a vending machine which will eat your money. A time limitation to every thing.
Not a good place to work...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Process Associate in
Nagpur
Full Time
·
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Nov 2024
Likes
work culture,, unbiased management
Dislikes
nothing muchexcept salay
Customer Care Associate in
Nagpur
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 24 Feb 2024
Likes
No work pressure
Dislikes
Partiality, favourism
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Nagpur
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Nov 2023
Likes
It was a massive pleasure to work in Altius got to learn about new things and got better communication skills .
Dislikes
Everything was good but small things are there like favortism in some management .
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Associate in
Navi Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Nothing
Dislikes
Poor management, no hike,
Customer Service Associate in
Nagpur
Full Time
·
Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 26 Sep 2023
Likes
Good environment
Employee are good
Dislikes
Salary package
Management is not good
Customer Support Executive in
Nagpur
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 23 Aug 2023
Likes
the environment is good. totally office environment without any disturbance.
Dislikes
it is located far away and didnt have any local transport. you have to travel from company bus or by your own vehicle.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Altius Customer Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Assistant Manager in
Nagpur
Full Time
·
After Sales Service & Repair Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jun 2024
Likes
Provides stability and good work and life balance
Dislikes
Nothing
Work Details
Work policy:
A few campaigns are WFH and reat of the them are WFO
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Junior Java Developer in
Nagpur
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Jul 2024
Likes
Nothing I likes on Company
Dislikes
Job Security i not here anytime the fired u
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Coach in
Nagpur
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Jul 2024
Likes
There is nothing not to like about Altius.
Dislikes
None.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Software Developer in
Nagpur
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Oct 2024
Likes
Nothing should be like it is at Altius. It's a terrible company.
Dislikes
Work culture is dislike all over.
SQL Database Administrator in
Nagpur
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Nothing
Dislikes
everything is worst no job security, can fire on the spot without any notice
Dietician in
Mumbai
Full Time
·
Health & Fitness Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 26 Jun 2024
Likes
Team work spirit & interpersonal relationship with colleagues
Dislikes
In terms of promotion there are no scope. Appraisal percentage was very less. Poor ability to utilise the knowledge and expertise of employees
Work Details
Work policy:
Some employees can working from home daily & some has to go office daily
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Cloud Engineer in
Navi Mumbai
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 15 May 2024
Likes
nothing
Dislikes
salary and office environment
Content Management Associate in
Nagpur
Full Time
·
eCommerce Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 Jul 2023
Likes
Good work culture, supportive management, and not much office politics.
Dislikes
Low salaries, late implementation of decisions, and mediocre appraisals.
People also ask about Altius Customer Services's Senior Customer Care Representatives
How is Altius Customer Services to work for?
Altius Customer Services is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Altius Customer Services is known for Job Security which is rated at the top and given a rating of 4.0. However, Company culture is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Altius Customer Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Altius Customer Services?
According to AmbitionBox ratings, Altius Customer Services employees rate its salary and benefits as 3.0 out of 5. You can know more about Altius Customer Services Salaries at AmbitionBox
How is the work culture at Altius Customer Services?
Work culture is rated 3.0 at Altius Customer Services by 1 employees. While job security is rated 4.0 and work-life balance is rated 3.0 at Altius Customer Services. Read detailed reviews by employees of Altius Customer Services on AmbitionBox.