Alorica Customer Service Operations Representative Reviews
Updated 9 Jun, 2022
Overall Rating
2.0/5
based on 1
review
Rating distribution
Category Ratings
3.0
Company culture
2.0
Salary
2.0
Work satisfaction
1.0
Job security
1.0
Work-life balance
1.0
Skill development
1.0
Promotions
Alorica is rated
2.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
...
Read more
Alorica is rated
2.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Jan 2025
Likes
Na
Dislikes
One of the worse company I have ever worked to much work pressure with one way cab
When I first join we get food with both way cab slowly the company started to change by removing food removing cab they even remove disposable cup to safe money
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 23 Mar 2025
Dislikes
Worst company
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad
Work Details
Work policy:
Depends
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi
Full Time
·
Other Hospital Staff Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Mar 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 21 Mar 2025
Dislikes
Skill development - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Bangalore / Bengaluru
Full Time
·
University Level Educator Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 20 Mar 2025
Dislikes
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Overall Rating
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
After Sales Service & Repair Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
2.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Mar 2025
Likes
Salary - Good
Dislikes
Skill development - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Overall Rating
Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 19 Mar 2025
Dislikes
Work-life balance - Bad
Overall Rating
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Mar 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Team Lead in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 18 Mar 2025
Dislikes
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Overall Rating
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
3.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 15 Mar 2025
Likes
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work-life balance - Excellent
Dislikes
Salary - Poor
Overall Rating
Other Alorica Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
CSR Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Mar 2025
Likes
NO LIKES
Dislikes
COMPANY SUCKS
PLEASE DO NOT JOIN
NO IJPS NO APPRAISAL
YOU ARE SOMEONE WHO IS PERFORMING THEY ENCOURAGE TO KEEP TAKING CALLS
ONE WILL MORE UNPLANNED LEAVES MORE IR'S GETS THROUGH IJPS
NO SALARY INCREMENT OR APPRAISAL
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Trainer in
Bangalore / Bengaluru
Full Time
·
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 28 Feb 2025
Likes
Office location
Dislikes
Too much politics in every department. If you are their favourite then you will be living in fortune. They won’t listen to your problems. Targets for new bees are more then the production batches. Even if u r capable but was unable to perform it wont be considered. Hr team they hardly solve any issue, TM’ s they fight among themselves, angel one of the operation manager she is so egoistic, god know what the team manager and agents have to go through. She is so rude. Training are good but even they dont have much control over anything. They have to rely on here n there. Quality team they are on next level, they dont know how to audit but they r certified are quality. In alorica u dont need to work hard but make connections u will be promoted. Work environment… even if u die they won’t allow u to take leave....Read More
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Team Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 11 Nov 2024
Likes
Pleasant
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Due to health issue I needed day shift or UK shift but HR informed to leave immediately any opportunity their will revert back till now nil response.
Relieving letter after follow up with mails this week I have received
Still looking forward to work in Alorica
Thank you
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
1.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 20 Jun 2024
Likes
The shift timings was peaceful for a while!
Work-life balance - Good
Dislikes
QA supervisor John Andrew! Worst QA TM who has to learn a lot of leadership qualities and has no idea what he is doing in this role and 99% dependent on his QAs. The only reason for me to quit Alorica was John Andrew! Somebody has to give him a feedback.
Salary - Poor
Skill development - Bad
Work satisfaction - Poor
Company culture - Poor
International Voice Process Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations - Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
4.0
Company culture
2.0
Work-life balance
posted on 25 Mar 2025
Likes
Company culture - Good
Dislikes
Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor
Overall Rating
Team Manager in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
4.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 18 Mar 2025
Likes
Salary - Good
Job security - Good
Promotions - Good
Work-life balance - Good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Agent in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 15 Mar 2025
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
Team Manager in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 15 Mar 2025
Dislikes
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Team Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 14 Mar 2025
Likes
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Learning Delivery Manager in
Bangalore / Bengaluru
People also ask about Alorica's Customer Service Operations Representatives
How is Alorica to work for?
Alorica is rated 2.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Alorica is known for Company culture which is rated at the top and given a rating of 3.0. However, Job security is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Alorica read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Alorica?
According to AmbitionBox ratings, Alorica employees rate its salary and benefits as 2.0 out of 5. You can know more about Alorica Salaries at AmbitionBox
How is the work culture at Alorica?
Work culture is rated 3.0 at Alorica by 1 employees. While job security is rated 1.0 and work-life balance is rated 1.0 at Alorica. Read detailed reviews by employees of Alorica on AmbitionBox.