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Alorica
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Filter reviews by Alorica Chat Support Executive Reviews
Rating distribution
Category Ratings
Skill development
Job security
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What employees say about Alorica?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
60% employees reported
Flexible timing
80% employees reported
Within city
50% employees reported
View more detailed insights
Gender based rating
Rated by Women
1 reviews
Rated by Men
4 reviews
Jobseekers also viewed
8 reviews found
Chat Support Executive in Chandigarh
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Never seen a such organisations that is giving 0rs appraisals to their employees
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Chat Support Executive in Mohali
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing I like there. Work culture is worse now.
Dislikes
Work environment
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Chat Support Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Alorica is a good place to work we can build our Career
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike
Work Details
Work days: Rotational Shift (Flexible Timings)
Chat Support Executive in Bellendur
Full Time
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I have got a very good team to work with and also a manager who was helping me to grow more n more....good place to work.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
Dislikes
My mom met with an accident so I had to quit the job without completing my relieving period I had requested for the papers but they are not helping out on that....I was nt expecting the salary or settlement I just need experience letter to join some other company that made me feel bad about Alorica...except that all good....
- Salary - Poor
- Company culture - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Chat Support Executive in Bangalore / Bengaluru
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary is good
- Salary - Good
Dislikes
Pressure, No breaks, no proper food, worst management, No growth. no job security.
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Please find a better job
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Chat Support Executive in Bangalore / Bengaluru
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
OKayyyyyy.
- Salary - Excellent
- Work-life balance - Good
Dislikes
Too much of pressure from the management and even the Team leader do the same.
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
Work Details
Not as expected
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Similar Designation Reviews
Customer Support Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Na
Dislikes
One of the worse company I have ever worked to much work pressure with one way cab When I first join we get food with both way cab slowly the company started to change by removing food removing cab they even remove disposable cup to safe money
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Quality Analyst in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The shift timings was peaceful for a while!
- Work-life balance - Good
Dislikes
QA supervisor John Andrew! Worst QA TM who has to learn a lot of leadership qualities and has no idea what he is doing in this role and 99% dependent on his QAs. The only reason for me to quit Alorica was John Andrew! Somebody has to give him a feedback.
- Salary - Poor
- Skill development - Bad
- Work satisfaction - Poor
- Company culture - Poor
Customer Care Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
Worst company
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: Depends
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in New Delhi
Full Time
Other Hospital Staff Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Customer Service Associate in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Bangalore / Bengaluru
Full Time
University Level Educator Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Overall Rating
Customer Service Executive in Bangalore / Bengaluru
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
Dislikes
- Skill development - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Customer Service Representative in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Work-life balance - Bad
Overall Rating
Customer Support Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Team Lead in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Overall Rating
Other Alorica Reviews
CSR Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NO LIKES
Dislikes
COMPANY SUCKS PLEASE DO NOT JOIN NO IJPS NO APPRAISAL YOU ARE SOMEONE WHO IS PERFORMING THEY ENCOURAGE TO KEEP TAKING CALLS ONE WILL MORE UNPLANNED LEAVES MORE IR'S GETS THROUGH IJPS NO SALARY INCREMENT OR APPRAISAL
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Trainer in Bangalore / Bengaluru
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Office location
Dislikes
Too much politics in every department. If you are their favourite then you will be living in fortune. They won’t listen to your problems. Targets for new bees are more then the production batches. Even if u r capable but was unable to perform it wont be considered. Hr team they hardly solve any issue, TM’ s they fight among themselves, angel one of the operation manager she is so egoistic, god know what the team manager and agents have to go through. She is so rude. Training are good but even they dont have much control over anything. They have to rely on here n there. Quality team they are on next level, they dont know how to audit but they r certified are quality. In alorica u dont need to work hard but make connections u will be promoted. Work environment… even if u die they won’t allow u to take leave....Read More
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Team Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Pleasant
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Due to health issue I needed day shift or UK shift but HR informed to leave immediately any opportunity their will revert back till now nil response. Relieving letter after follow up with mails this week I have received Still looking forward to work in Alorica Thank you
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Response Executive in Mohali
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Team Lead 1 in Bangalore / Bengaluru
Full Time
eCommerce Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
- Skill development - Good
Dislikes
Too business minded and won't give any free time Very small appraisals if promoted internally Long wait time for confirmation on promotions
- Promotions - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Associate Quality Assurance in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Promotions - Good
Dislikes
Everything
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
International Voice Process Executive in Bangalore / Bengaluru
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Company culture - Good
Dislikes
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Overall Rating
Team Manager in Bangalore / Bengaluru
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Job security - Good
- Promotions - Good
- Work-life balance - Good
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Manager in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Team Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
- HQ - Irvine, California, United States Of America
- BPO
- 1k-5k Employees (India)
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Alorica Reviews by Designations
- Alorica Customer Support Executive Reviews
- Alorica Customer Service Executive Reviews
- Alorica Team Manager Reviews
- Alorica Customer Care Executive Reviews
- Alorica Quality Analyst Reviews
- Alorica Customer Service Associate Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 8 Alorica reviews submitted by Alorica employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Alorica is the right company for you. 60% of employees reported the workin...g days at Alorica as Rotational Shift. 80% employees reported the work timings at Alorica as Flexible timing. Read more- Home >
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