AmbitionBox

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Home
Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Awards 2024
Campus Placements
Practice Test
Compare Companies

+ Contribute

Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Akasa Air

Compare

based on 84 Reviews

About
Reviews
84
Salaries
639
Interviews
9
Jobs
21
Benefits
1
Photos

-

Filter reviews by

Akasa Air Customer Success, Service & Operations Department Reviews

Updated 18 Feb, 2025

Overall Rating

2.8/5

based on 14 reviews

Rating distribution

5

3 (25.0%)

4

3 (25.0%)

3

0 (0%)

2

1 (8.3%)

1

5 (41.7%)

Category Ratings

2.9

Skill development

2.7

Company culture

2.7

Job security

2.7

Salary

2.7

Promotions

2.6

Work-life balance

2.6

Work satisfaction

What employees say about Akasa Air?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

80% employees reported

Flexible timing

40% employees reported

No travel

55% employees reported

View more detailed insights

Gender based rating

2.8

Rated by Women

4 reviews

2.9

Rated by Men

8 reviews

Akasa Air is rated 2.8 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

Akasa Air is rated 2.8 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Jobseekers also viewed

3.7

• 92.2k reviews

Accenture Reviews

3.8

• 58.2k reviews

3.7

• 54.4k reviews

Cognizant Reviews

3.7

• 51.6k reviews

Capgemini Reviews

3.7

• 43k reviews

HDFC Bank Reviews

3.9

• 40.7k reviews

Infosys Reviews

3.6

• 40.5k reviews

ICICI Bank Reviews

4.0

• 39k reviews

HCLTech Reviews

3.5

• 37.2k reviews

Tech Mahindra Reviews

3.5

• 36.1k reviews

Genpact Reviews

3.8

• 32.5k reviews

Teleperformance Reviews

3.9

• 30.5k reviews

Concentrix Corporation Reviews

3.7

• 27.1k reviews

Axis Bank Reviews

3.7

• 26.2k reviews

4.0

• 25.8k reviews

4.0

• 23.8k reviews

iEnergizer Reviews

4.6

• 23.1k reviews

Reliance Retail Reviews

3.9

• 22.9k reviews

4.0

• 22.9k reviews

LTIMindtree Reviews

3.7

• 21.6k reviews

Explore Reviews by Department

Customer Success, Service & Operations

2.8

• 12 Reviews

Aviation & Aerospace

3.4

• 33 Reviews

Engineering - Software & QA

1.1

• 8 Reviews

Security Services

3.5

• 7 Reviews

Finance & Accounting

2.3

• 4 Reviews

IT & Information Security

3.8

• 4 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Department Manager in Mumbai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jan 2025

Likes

Agile environment, because of startup. So one can always learn anything they want and wish for by themselves. There is no blocker in learning what's happening around you and in other departments. If are master of your own skill, you could balance your work smartly and live life according to your time management.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Its customer centric, may be because its a startup and focusing more on business improvements and stability. However the company is getting there gradually. Could take a decade if one wants to see the expected things around.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Senior Executive in New Delhi

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 30 Jan 2025

Likes

No likes only people with no options, work in Akasa air

Dislikes

All dislikes

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Pune

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Sep 2024

Likes

They give chance to internal staff

Dislikes

Work environment at pune

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Apr 2024

Likes

Every thing

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing all very good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager in New Delhi

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Feb 2025

Dislikes

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Cabin Crew in Mumbai

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Aug 2023

Likes

There is no any pros. All employees in this company are of ex Jet Airways. Work life balance is very terrible.

Dislikes

There is no any pros. All are cons.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

CSO in Bangalore / Bengaluru

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Oct 2024

Likes

Team work

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Cabs were not provided both the ways

Work Details

Work days: Rotational Shift

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Akasa Air.

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jun 2023

Likes

Right place to start and enhance your career.

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Should have to work on Staff Transportation.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Crew Scheduler in Mumbai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 12 Oct 2023

Likes

Nothing

Dislikes

No work life balance

Salary - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Executive in Bangalore Rural

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Jun 2023

Likes

Duty manager is very bad with staff only

Dislikes

Telling one salary but coming different salary

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Deputy General Manager in Mumbai

Full Time

·

Other Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 13 Jul 2023

Likes

Clearity of vision and leadership

Salary - Excellent
Skill development - Good
Promotions - Excellent
Company culture - Excellent

Dislikes

Deadlines and targets

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Officer in Bangalore / Bengaluru

Full Time

·

Back Office Department

1.0

posted on 16 Dec 2023

Overall Rating

Top trending discussions

View All

Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

Got a question about Akasa Air?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Jobs at Akasa Air

Akasa Air - Deputy General Manager - Operation Strategy (7-8 yrs)

7-8 Yrs

Not Disclosed

Akasa Air - Project Manager (8-12 yrs)

8-12 Yrs

Not Disclosed

Mumbai

3-5 Yrs

Not Disclosed

Assistant Manager - Process Excellence

Mumbai

4-5 Yrs

₹ 30-35 LPA

Akasa Air - Manager/Senior Manager - MIS & Budgeting (4-8 yrs)

4-8 Yrs

Not Disclosed

Executive - Admin and Record Keeping

Gurgaon / Gurugram

1-3 Yrs

₹ 4-6 LPA

Senior Manager /DGM -IT Security

Mumbai

8-10 Yrs

Not Disclosed

Development Lead

Mumbai

8-10 Yrs

Not Disclosed

Executive - Accounts Payable (Mumbai)

Mumbai

2-5 Yrs

Not Disclosed

Manager / Sr Manager - Dangerous Goods Training

Gurgaon / Gurugram

5-10 Yrs

Not Disclosed

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Akasa Air reviews submitted by Akasa Air employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Akasa Air is the right company for you. 80% of employees reported the... working days at Akasa Air as Rotational Shift. 60% employees reported the work timings at Akasa Air as Strict timing. Read more

Home >
Reviews >
Akasa Air Reviews >
Akasa Air Customer Success, Service & Operations Department Reviews Reviews

Akasa Air Salaries in Customer Success, Service & Operations Department in India

Customer Service Officer 6 salaries	₹2.4 L/yr - ₹3.2 L/yr
Customer Service Executive 3 salaries	₹2.8 L/yr - ₹4.5 L/yr
Passenger Service Executive 2 salaries	₹2.5 L/yr - ₹3.2 L/yr
Supervisor Incharge 2 salaries	₹4.3 L/yr - ₹5.5 L/yr
Customer Service Supervisor 2 salaries	₹4.3 L/yr - ₹5.5 L/yr

Explore more salaries

Compare Akasa Air with

TCS

3.7

Compare

Accenture

3.8

Compare

Wipro

3.7

Compare

Cognizant

3.7

Compare

Popular Calculators

Are you paid fairly?

Monthly In-hand Salary Calculator

Gratuity Calculator

Salary Hike Calculator

Rate your company

Stay ahead in your career. Get AmbitionBox app

Helping over 1 Crore job seekers every month in choosing their right fit company

75 Lakh+

Reviews

4 Crore+

Salaries

5 Lakh+

Interviews

1 Crore+

Users/Month

Contribute

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Users/Jobseekers

Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Campus Placements
Practice Test
Compare Companies

Employers

Create a new company
Update company information
Respond to reviews
Invite employees to review
AmbitionBox Offering for Employers
AmbitionBox Employers Brochure

AmbitionBox Awards

ABECA 2026
ABECA 2025
ABECA 2024
AmbitionBox Best Places to Work 2022
AmbitionBox Best Places to Work 2021
Invite employees to rate

AmbitionBox

About Us
Email Us
Blog
FAQ
Credits
Give Feedback

Terms & Policies

Privacy
Grievances
Terms of Use
Summons/Notices
Community Guidelines

Get AmbitionBox app

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2025 Info Edge (India) Ltd.

Follow Us