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Accenture Customer Success, Service & Operations Department Reviews

based on 5.5k reviews
Updated 19 Dec, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.8

Job Security

3.8

Company culture

3.7

Skill development

3.6

Work-Life balance

3.5

Salary & Benefits

3.5

Work Satisfaction

3.1

Promotions/Appraisal

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People also ask about Accenture's Customer Success, Service & Operations Department

Is Accenture's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 52.5k employee reviews, it's clear that most employees have an average experience working at Accenture's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does Accenture's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Accenture's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 52.5k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Accenture's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Accenture's Customer Success, Service & Operations Department, click here.
How is the work culture at Accenture's Customer Success, Service & Operations Department?
Work culture at Accenture's Customer Success, Service & Operations Department is rated 3.8 out of 5 by 52.5k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Accenture's Customer Success, Service & Operations Department, click here.
How is the job security at Accenture's Customer Success, Service & Operations Department?
Based on 52.5k reviews on AmbitionBox, Accenture's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Accenture's Customer Success, Service & Operations Department, click here.
Is work from home available at Accenture's Customer Success, Service & Operations Department?
According to AmbitionBox, 11% of Accenture's Customer Success, Service & Operations Departmentemployees work from home permanently, 44% work from the office, and 45% follow a hybrid model, based on 584 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Accenture's Customer Success, Service & Operations Department, click here.
How do I get a job at Accenture's Customer Success, Service & Operations Department?
To get a job at Accenture's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Accenture interview questions and practice your responses to prepare thoroughly.

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Work Policy at Accenture Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 584 reviews in last 6 months

Hybrid

Hybrid

45%

3 days/week from office

19%

2 days/week from office

15%

Other hybrid work policies

11%

Work from office

Work from office

44%
Permanent work from home

Permanent work from home

11%

Gender Based Ratings at Accenture Customer Success, Service & Operations Department

based on 5.4k reviews
3.9
Rated by 2.3k Women

Rated 3.8 for Job Security and 3.8 for Company Culture

women
3.8
Rated by 3.1k Men

Rated 3.8 for Job Security and 3.7 for Company Culture

men

Working Days at Accenture Customer Success, Service & Operations Department

based on 5.5k reviews
Monday to Friday
70%
Rotational Shift
26%
Monday to Saturday
2%
Alternate Saturday off
1%
Other
1%

Work Timings at Accenture Customer Success, Service & Operations Department

based on 5.5k reviews
Flexible timing
Strict (5pm - 2.30am)
Strict (12pm - 9.30pm)
56%
2%
2%
40% employees reported other strict timings

Shift Timings at Accenture Customer Success, Service & Operations Department

based on 5.5k reviews
Day shift
Night shift
58%
42%

Business Travel at Accenture Customer Success, Service & Operations Department

based on 5.5k reviews
No travel
69%
Within city
24%
Within country
4%
International travel
3%
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