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24/7 Customer

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3.5

based on 2.8k Reviews

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24/7 Customer Manager Bangalore / Bengaluru Reviews

Updated 29 May, 2023

Overall Rating

3.8/5

based on 6 reviews

Rating distribution

1 (16.7%)

2 (33.3%)

Category Ratings

4.0

Job security

3.9

Company culture

3.9

Skill development

3.9

Promotions

3.8

Work-life balance

3.7

Salary

3.7

Work satisfaction

What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

40% employees reported

No travel

80% employees reported

View more detailed insights

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6 reviews found

Sort by: Popular

Manager in Bangalore / Bengaluru

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 29 May 2023

Likes

Nothing to mention about this

Dislikes

Nothing to mention about this

Skill development - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Manager in Bangalore / Bengaluru

Full Time

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Mar 2023

Likes

Absolutely nothing - this is a Toxic workplace, office politics, and bad leadership contributing to significant negative impact on employee welbeing

Dislikes

Everything - The fish always rotts from the head. The leadership is yuk and disgusting. Job security is always in question while I worked here.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Manager in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Apr 2021

Likes

Freedom a n d independence while performing

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Manager in Bangalore / Bengaluru

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Jun 2019

Likes

Company staff talk about target and target achievement, don't really bother about the impact it has on internal customer/employees. Employees are penalized for not adhering to process, however the organization frequently does not adhere to its own process & they feel its an error. Take a wise decision before considering a job offer from the company.

Dislikes

They do not treat employees like human beings, I think they should develop a few robots and start working with them. They do not need human being.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Manager

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Manager in Bangalore / Bengaluru

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 02 Jan 2019

Likes

Work life balance can be maintained pretty well. You get fair amount of learning opportunities with regards to Leadership and Technical areas.

Work-life balance - Good

Dislikes

The leadership don't know the exact outcome they want to achieve. Hence there is lot of re-work happening on every front which leads to employee dissatisfaction. Payscale is low compared to market standards.

Salary - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

It's monotonous topped with lot of re-work which does not provide job satisfaction. Leadership tend to change decisions frequently without knowing the exact goals they want to achieve impacting team and individual performance. Attrition is super high.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Manager in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 21 Dec 2018

Likes

Job Security and Career Growth

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Work Life Balance and Salary

Salary - Poor

Work Details

My work is interesting and revolves around people which is the most interesting thing

Work timings: Flexible Timings

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

I have been terminated in a day without any prior Notice what should I do ?

Will this recent termination effect my future career? So I have worked with this company its not even been 6 months they terminated me just before completing my probation period 2 days left for my probation to complete they terminated me before that immediately, will I get a relieving letter ? What should I do ? If I dont get relieving letter can I join other companies without relieving letter ? Should I ask them ?

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24/7 Customer Bangalore / Bengaluru Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 100% of employees ...Read more