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Insights from employee reviews on AmbitionBox
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Rotational Shift
60% employees reported
Flexible timing
60% employees reported
No travel
50% employees reported
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1 reviews
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6 reviews found
Expert in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cab facility AC all time Inside GYM Inside medical staff Inside library Decent hygiene maintained Jackpot spin the wheels.
- Skill development - Excellent
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Coffee machines are worst and only 2 biscuits brands which feels super cheap. No choice to choose the sugar content in coffee or hot brewages. Need coffe?? Get sugar along with it. However for higher authorities they have separate floor with all good coffee and tea bags with quality snacks. Old and uncomfortable chairs with dust on chairs sometimes and even on keyboard and mouses. Most systems don't have proper screws placed in or with damaged system handles. Employees struggle with finding working headsets and even sometimes fully functional keyboard and mouse. No mouse pads provided and no camera works inside so anyone can steal your mouse pads and get away with it. Medical claim is a joke. Never claimed as the person only will not be there the time we go. Bunker rooms are there but need TL to be there to sign, to which TLs refuse and its worst feeling. Sometimes targets seems unavailable....Read More
- Work satisfaction - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Expert in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work culture
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Non friendly behaviour
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Expert in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst company ever ..
Dislikes
Everything
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Expert in Bangalore Rural
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No comment’s
Dislikes
No comments
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Moderate
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Expert in Bangalore / Bengaluru
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No comments …..
- Salary - Good
- Skill development - Good
- Job security - Good
- Company culture - Good
Dislikes
No comments ….
- Promotions - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Expert in Bangalore / Bengaluru
Full Time
Optus Department
Overall Rating
Top trending discussions
Similar Designation Reviews
Team Lead in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexible shifts Flexible rotational offs
- Job security - Excellent
Dislikes
Salary will never grow even if you work for 5 years, do not consider appraisal of 1k as a growth No work life balance, people do donkeys work for a slice of bread No outings, no bonuses Incentives became like shit
- Salary - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Process Associate in Hyderabad / Secunderabad
Full Time
Digital Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work coordination
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Inbound calls Hectic
Work Details
Work days: Monday to Saturday (Strict Timings)
Team Lead in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company with good culture
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Less pay compared to market
- Promotions - Poor
Process Associate in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is amazing but not the higher authorities
- Company culture - Excellent
Dislikes
The toxic and political work culture between managers and agents
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Accountant in Bangalore / Bengaluru
Full Time
Facility Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Team Lead in Hyderabad / Secunderabad
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Ambience
- Skill development - Good
- Work satisfaction - Good
Dislikes
Salary , work from office
- Salary - Poor
- Job security - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
Dislikes
Need to provide hybrid policy
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Team Lead in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Food
Dislikes
Everyone works here only for money ideology. A bad system will beat a good person every time.
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Team Lead in Hyderabad / Secunderabad
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment, management, growth
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Salary structure, shifts, work from home.
Work Details
Work policy: 3 months work from home, 9 months work from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Because of few Leaders the organisation is going to suffer alot.
Dislikes
Pathetic culture
- Salary - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Other 24/7 Customer Reviews
Sales Executive in Hyderabad / Secunderabad
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No one has informed that there will ramdown while the time of interview and now they have removed me from job and now I have a salary issue.
Dislikes
Everything from HR, Managers and policy
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Associate Vice President in Uppal
Full Time
Voice process and non voice process Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company culture work like balance and opportunities for growth
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
According to review and insights from employees some common dislikes about working at a 24/customer service role including related with angry or demanding customer long hours demanding shift limited carrer growth potential with in the role repetitive tasks high pressure to meet performance metrics and sometimes feeling like you have little control
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Executive in Hyderabad / Secunderabad
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much
Dislikes
People who are managers there does not have any compassion towards employees. Nowadays the managers there are concerned only about the incentives that the y will get.
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Customer Service Advisor in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some of the facilities available are good
Dislikes
Target process A lot of office politics in Target process. The top management is known for cornering people who's not in their favourite list. Not preferable for female employee's, they give less care about safety. Target process in 24/7 is not at all preferable, very toxic environment. Somebody who smokes and drink with management can easily survive there, or else it's hard to keep up in the work culture....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Digital Interaction Advisor in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only
- Promotions - Poor
Social Media Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Trainers are amazing
- Salary - Excellent
Dislikes
Management in AT&T is very bad, they don't value the performers, people who are close to the management are lucky ones.. People who perform continuously but are not close with management have no value.. Social media is a peaceful process when it comes to client, but the management in social media of AT&T are biased, they don't valuethe efforts of supervisors, managers and agents as well. If u want to work and grow in social media then learn how to hold the bucket of the management...Read More
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Technical Advisor in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was all good experience to work with the organization but they were promises which made during the training. Bonuses and perks will be given but they were never ever given and also their is religion biased leaders within the organization.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
They promise but never implement on it.
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Digital Interactive Specialist in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Perfect Organization to kickstart your career. If you are a fresher, 274.ai is the Best place to work and Grow.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Nothing much. I liked everything however if there is something to mention, I would point out the Salary package. However they do conduct Over Time which is an Added Benefit.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Digital Interaction Advisor in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They will approve your leaves including weekdays but once you come back they will say we have approved your leaves now work on 6 days and also force us to extend our shift and if you complain there is no resolution
- Job security - Good
Dislikes
Every week there is a business requirements and every week they will force u to work for extra days without any pay Their managers will promise something and make you to work and later on they will stand on their own decision
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing, time waste of time to work in this company.
Dislikes
Increments, Salary, Promotions and a lot of politics on the floor. Where team leaders will only support the people who are their favorites.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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- 5k-10k Employees (India)
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AmbitionBox has 6 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 60% of employees r...eported the working days at 24/7 Customer as Rotational Shift. 60% employees reported the work timings at 24/7 Customer as Flexible timing. Read more- Home >
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