24/7 Customer Digital Interactive Specialist Reviews
based on 270 reviews
Updated 15 Nov, 2024
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
3.6
Skill development
3.5
Company culture
3.3
Work-Life balance
3.2
Job Security
3.2
Work Satisfaction
2.9
Salary & Benefits
2.8
Promotions/Appraisal
24/7 Customer is rated
3.5 out of 5 stars on
AmbitionBox, based on 270 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
24/7 Customer is rated
3.5 out of 5 stars on
AmbitionBox, based on 270 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in 24/7 Customer Digital Interactive Specialist Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
270 reviews found
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Popular
Digital Interactive Specialist in
Nsl arena township Uppal Hyderabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Jan 2023
Likes
Good place to work and improve our skills in communication and corporate filed.
Dislikes
Na
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Digital Interactive Specialist in
Uppal
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 23 Dec 2020
Likes
Managers never respond when we need them
There is no work security
Dislikes
Everything, first of all there is no security for the job, less salary and more work
There was bond for 1year and the process came to end and they removed us
I thought to build an career in 24/7.ai, but I have wasted 15months here in this company
Digital Interactive Specialist in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jul 2022
Likes
Good work environment and the culture. Teammates are supportive and the management is transparent. There is a huge cafeteria. Company policies are good transportation facility is very good.
Dislikes
There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is very slow.
Work Details
The Job is quite interesting! I struggled a bit in the beginning as I'm completely new to this field.
Work days: Rotational Shift
Work related travel:This is a desk job.
Digital Interactive Specialist in
Hyderabad / Secunderabad
Sales Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 16 Apr 2021
Likes
No work pressure
Dislikes
No employee satisfaction and asked employees to work in pandemic
Work Details
Work timings: Strict Timings
Digital Interactive Specialist in
Marathali
Full Time
·
Sales Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 27 Nov 2022
Likes
I like My team
Dislikes
People above us.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Digital Interactive Specialist in
Bangalore Rural
Overstock Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Apr 2022
Likes
A very bad management. Specially Mr. Wasim from Overstock the worst manager one could ever get. Managers just want to take advantage of the employees and do not even grant the earned leaves.
Dislikes
They need to change there manager or atleast inculcate them with empathy as they do not have any even after being in the business of customer service.
Work Details
Very bad. Just work and extra curricular activities.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Nothing
Digital Interactive Specialist in
Hyderabad / Secunderabad
Customer Service Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Feb 2022
Likes
It is not a great place to work because TL's and manager's put much stress on front line workers. There is no job security in this company. When I joined in 247.ai we were 30 members as a team but in the span of 3 months they have removed 26 members and only 4 members left including me. Company culture is not at all good. No compensations and benefits even after working hard. There will be leaves available in your bucket but they won't let you to take those leaves. There will be no job satisfaction nothing but stress everytime. There will be no growth in your career. One in hundreds will survive and grow if he/she doesn't have any option....Read More
Work Details
Terrible
Work timings: Strict Timings
Work related travel:This is a desk job.
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24/7 Customer.
Digital Interactive Specialist in
Ramanthapur
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 04 Jul 2022
Likes
Transport facility, Work from home facility
Dislikes
There is no such that i dint like anything
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Digital Interactive Specialist in
Hyderabad / Secunderabad
Business Process Outsourcing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 May 2022
Likes
As a fresher everything was new and starting liking this company but true colors revealed only I got to know the company better.
Dislikes
No proper management, no job security, less salary and double work, lot of pressure, no growth in organisation, lot of internal politics
Work Details
No words plz
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Digital Interactive Specialist in
Hyderabad / Secunderabad
Kohls Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Jun 2022
Likes
Team support and work environment
Dislikes
Carrer growth is slow and need to improve employee salaries
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Digital Interactive Specialist in
Hyderabad / Secunderabad
Chat Process Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 May 2022
Likes
Company policies are very nice and it helped me learn many things to build up my career.
Dislikes
Actually, I don't have any complaints or negative feedback to give. But during my notice period I faced lot of issues and post releaving I had to write many emails to get my papers.
Work Details
Excellent
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Digital Interactive Specialist in
Hyderabad / Secunderabad
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 11 Jan 2022
Likes
It was great working with 24/7.ai, I am lucky that I was an employee of 24/7 and the team people who helped me a lot in growing my career in the company.
Dislikes
As it is a customer support, we will be having a lot of pressure when customers give negative feedbacks, but I know that customer satisfaction is more important than that negative feedbacks.
Work Details
It was good.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Digital Interactive Specialist in
Marthahalli
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 May 2022
Likes
There is no positive in the company to tell …… including manger and TL does not have common sense or any type of dignity on the work
Dislikes
No proper work ethics, no humanity
Work Details
Work days: Rotational Shift
(Strict Timings)
Digital Interactive Specialist in
Bangalore / Bengaluru
Chat Process Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Apr 2022
Likes
Great place to work!! Continue to grow here!!
Dislikes
Everything good. Sometime feel bit pressurized.
Work Details
It's going great so far!
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Digital Interactive Specialist in
Bangalore Rural
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 10 Sep 2021
Likes
The company doesn't have proper ethics. If any of the person wants to start their carrier with 247.ai, it's useless cuz there is no job security. They always look into the cheap tricks to remove the employee once the season has done.
Dislikes
The company doesn't follow their policies. Once their requirement has done, they'll remove their employees. If any one wants to start up their carrier, I'd recommend them to don't join in 247.ai
Work Details
Not good.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Digital Interactive Specialist in
Hyderabad / Secunderabad
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Job security littlebit ok , there is nothing more positives to say.
Dislikes
Huge work with less payout. No growth to the right people.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Digital Interactive Specialist in
Marathahalli
Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Sep 2022
Likes
no one respect your effort. they don't even manage manpower and not support in any thing and no growth unless your too close to manager or team lead.
Dislikes
management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Digital Interactive Specialist (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Aug 2022
Likes
Job security nd good pay
Dislikes
Shift timings
Digital Interactive Specialist in
Bangalore / Bengaluru
Digital Interactive specialist Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Apr 2022
Likes
Friendly environment
Dislikes
I worked for more than 6 years but I got my grachuity amount only for 12,000. This is so disappointing.
People also ask about 24/7 Customer's Digital Interactive Specialists
Is 24/7 Customer a good place to work for Digital Interactive Specialists?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 270 employee reviews, it's clear that most digital interactive specialists have an average experience working at 24/7 Customer. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does 24/7 Customer pay their Digital Interactive Specialists well?
According to AmbitionBox reviews, 24/7 Customer digital interactive specialists rate their salary and benefits at 2.9 out of 5, based on 270 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about 24/7 Customer's digital interactive specialists salaries here and to read reviews specifically about salary and benefits at 24/7 Customer for digital interactive specialists, click here.
How is the work culture at 24/7 Customer for Digital Interactive Specialists?
Work culture at 24/7 Customer for digital interactive specialists is rated 3.5 out of 5 by 270 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at 24/7 Customer for digital interactive specialists, click here.
How is the job security at 24/7 Customer for Digital Interactive Specialists?
Based on 270 reviews on AmbitionBox, 24/7 Customer's digital interactive specialists rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at 24/7 Customer for digital interactive specialists, click here.
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