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24/7 Customer

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3.5

based on 2.9k Reviews

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24/7 Customer Digital Interactive Advisor Hyderabad / Secunderabad Reviews

Updated 12 Dec, 2024

Overall Rating

4.1/5

based on 20 reviews

Rating distribution

7 (35.0%)

4 (20.0%)

2 (10.0%)

0 (0%)

Category Ratings

4.0

Company culture

3.9

Skill development

3.7

Job security

3.7

Work-life balance

3.5

Promotions

3.3

Salary

3.3

Work satisfaction

What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

66% employees reported

Flexible timing

65% employees reported

No travel

87% employees reported

View more detailed insights

Gender based rating

4.8

Rated by Women

3 reviews

3.9

Rated by Men

14 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

20 reviews found

Sort by: Popular

Digital Interactive Advisor in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Dec 2024

Likes

No work pressure and friendly atmosphere

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Digital Interactive Advisor in Hyderabad / Secunderabad

Full Time

Technical Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 01 Nov 2021

Likes

This is my first company, I love working here, I never felt pressure, it was cool. But my advice for everyone who are reading these lines is, prepare for worse, it is not going to be easy game, just be ready for challenges, because what I belive is that, irrespective of any big companies or their reputation, everything is organizedby human beings eventually , so you need deal with human beings, if your boss or Team leader pressurise you at work, ultimately you end up hating company, so never believes on reviews, its all about individual experiences, so #staystrong #Dontcomplain #dontexpecteasythings...Read More

Promotions - Good

Dislikes

Organization is nothing but, group of people's decision making, people make decision, you need to follow.. I never disliked anything

Work Details

3 out 5, I felt it easy

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Digital Interactive Advisor in Hyderabad / Secunderabad

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 14 Dec 2023

Likes

People and workplace.

Dislikes

No job security everything depends on promoters and detractors

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Digital Interactive Advisor in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

1.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 26 Oct 2018

Likes

Salary - Excellent
Skill development - Good
Job security - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Great company with lot of benefits for freshers.

Work satisfaction - Bad

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Digital Interactive Advisor in Hyderabad / Secunderabad

Contractual

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Apr 2023

Likes

Friendly environment

Salary - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Appreciation only at the time of good scores

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Digital Interactive Advisor in Hyderabad / Secunderabad

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 17 Jan 2022

Likes

Job security is the best thing

Job security - Excellent

Dislikes

😂 I don't want to disclose

Salary - Bad
Promotions - Bad
Work satisfaction - Bad

Work Details

Avg

Work days: Rotational Shift (Flexible Timings)

Digital Interactive Advisor in Hyderabad / Secunderabad

Technical Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Nov 2022

Likes

Can gain knowledge easily

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Xyz

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about 24/7 Customer.

Digital Interactive Advisor in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Nov 2019

Likes

The company is open to innovation and readily adopts technology. I love the fact that I am part of a team has a global client base. My colleagues come from various cultural backgronunds, and we happily work in collaboration.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. I do receive appreciation emails from my client, but they mostly go unnoticed during my appraisals.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Digital Interactive Advisor in Hyderabad / Secunderabad

Digital Marketing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 11 Sep 2020

Likes

Only teammates r supportive and understanding, which is better than 100 times better than management.

Skill development - Good
Job security - Good

Dislikes

Only thing I would say is become a human first before anything.

Work satisfaction - Poor

Work Details

You can enjoy and be satisfied with work when you love what you do.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Digital Interactive Advisor in Hyderabad / Secunderabad

Business Process Outsourcing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Mar 2021

Likes

Work culture is great

Skill development - Excellent
Job security - Good
Promotions - Good
Company culture - Excellent
Work-life balance - Good

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Digital Interactive Advisor in Hyderabad / Secunderabad

Chat Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Mar 2021

Likes

Good 😊

Skill development - Good

Dislikes

Everything good

Salary - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Digital Interactive Advisor in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 May 2021

Likes

Excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Weekends, since I can't go work!

Work Details

Great!

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Digital Interactive Advisor in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 May 2022

Likes

One of the best company I have worked for. Excellent work environment

Skill development - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Digital Interactive Advisor in Hyderabad / Secunderabad

Uppal Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 02 May 2021

Likes

Nothing

Dislikes

brainless management

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

nothing

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Digital Interactive Advisor in Hyderabad / Secunderabad

Customer service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 29 May 2019

Likes

Fun at work, friendly environment, Support from seniors.

Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Less payment, more Conditions.

Work Details

Resolving customer issue through chat

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Digital Interactive Advisor in Hyderabad / Secunderabad

Digital interactive advisor Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

1.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 06 Aug 2018

Likes

There leaening and development skills are very good company culture is awesome

Skill development - Excellent
Job security - Excellent
Company culture - Excellent

Dislikes

All night shifts cannot able to balance the personal life. It is better if we have rotational. There less compensation for the work we do and vry less increments

Salary - Poor
Promotions - Poor
Work satisfaction - Bad

Work Details

It is good place to works and nice atmosphere. Pleasure to work but less pay but it's okay. I hope furture they will increase the pay rates

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Digital Interactive Advisor in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Apr 2019

Likes

I have learned alot from this organisation.

Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

salary they pay is very less and work is more

Salary - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Digital Interactive Advisor in Hyderabad / Secunderabad

Billing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 01 Sep 2018

Likes

It was a great experience in this company. Team lead and manager are very supportive. Dealing with new customers was so pleasant and interesting.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

There is nothing I dislike about the company. Everything is perfect.

Work Details

Work was very interesting and exciting.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Digital Interactive Advisor in Hyderabad / Secunderabad

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 05 Jan 2019

Likes

teammates are good

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

so much of pressure while working

Work satisfaction - Poor
Work-life balance - Poor

Work Details

pressure ka baap

Work days: Rotational Shift (Strict Timings)

Digital Interactive Advisor in Hyderabad / Secunderabad

Advanced technical support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 27 Jul 2019

Likes

Good place

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Company culture - Good

Dislikes

Too many rotational shifts

Work Details

Good place to work, good HR

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 20 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 66% of employees ...Read more