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based on 2.9k Reviews

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24/7 Customer Advisor Hyderabad / Secunderabad Reviews

Updated 6 Mar, 2025

Overall Rating

3.4/5

based on 22 reviews

Rating distribution

5

6 (27.3%)

4

7 (31.8%)

3

4 (18.2%)

2

3 (13.6%)

1

2 (9.1%)

Category Ratings

3.8

Company culture

3.6

Work satisfaction

3.5

Skill development

3.4

Salary

3.3

Work-life balance

2.9

Promotions

2.7

Job security

What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

86% employees reported

Flexible timing

43% employees reported

No travel

69% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

12 reviews

3.1

Rated by Men

10 reviews

24/7 Customer is rated 3.4 out of 5 stars on AmbitionBox, based on 22 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

24/7 Customer is rated 3.4 out of 5 stars on AmbitionBox, based on 22 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

22 reviews found

Sort by: Popular

Advisor in Hyderabad / Secunderabad

Full Time

·

Marketing Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 25 Jun 2024

Likes

I only like about the work and the process.

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

There are lot of things to be given to the agents like bravo, outing, team dinners and many other incentive plans but still I personally think I am working as a DONKEY!!

Job security - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Advisor in Hyderabad / Secunderabad

Full Time

·

HR Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Mar 2025

Likes

The best company I worked with and love to work again with them.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Cafeteria food

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Advisor in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Feb 2025

Likes

Work culture , people

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No issues everything went good

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Advisor in Hyderabad / Secunderabad

Full Time

·

Preschool & Primary Education Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 02 Feb 2025

Likes

A good set of people

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Nothing

Advisor in Hyderabad / Secunderabad

Full Time

·

Preschool & Primary Education Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jan 2025

Likes

Excellent office environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is good and fine

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Read 24/7 Customer Reviews based on similar designations

3.7

Digital Interaction Advisor

(219)

3.4

Customer Service Executive

(23)

3.2

Team Lead

(16)

3.7

Customer Care Executive

(14)

2.9

Customer Support Executive

(11)

Advisor in Hyderabad / Secunderabad

Full Time

·

Customer Success, Service & Operations - Other Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 25 Jan 2025

Likes

Nothing

Dislikes

Extending your contract for 15 15 days

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Advisor in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jan 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about 24/7 Customer.

Advisor in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 10 Jan 2025

Likes

Na

Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Na na na na

Discover interview dos and don'ts from real experiences

Advisor in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 04 Jan 2025

Likes

I like the work there

Dislikes

I don’t like the management

Skill development - Poor
Job security - Bad
Promotions - Poor
Company culture - Poor

Advisor in Hyderabad / Secunderabad

Full Time

·

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Jan 2025

Likes

I don't like anything in this company

Dislikes

I dislike Everything in this company there is no job security

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Advisor in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

4.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 09 Aug 2024

Likes

Probably the best thing I liked in my company is environment and management.

Work satisfaction - Good

Dislikes

Zero work life balance and no job security

Skill development - Bad
Job security - Bad
Promotions - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Advisor in Hyderabad / Secunderabad

Full Time

·

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Nov 2023

Likes

Culture fun filled environment and friendly colleagues

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing much as such

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Advisor in Hyderabad / Secunderabad

Full Time

·

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Oct 2023

Likes

Good work place to grow ur career.

Salary - Excellent
Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No tranparacy which is the moto of the company

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Advisor in Hyderabad / Secunderabad

Full Time

·

Voice \/ Blended Department

2.0

Overall Rating

2.0

Category Ratings

5.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 29 Dec 2023

Likes

Friendly nature with double faces

Salary - Excellent

Dislikes

Politics and ramp down

Skill development - Poor
Job security - Bad
Promotions - Poor
Work-life balance - Bad

Advisor in Hyderabad / Secunderabad

Full Time

·

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 23 Mar 2023

Likes

Good in transport

Dislikes

Politics No leaves

Work Details

Work days: Rotational Shift (Strict Timings)

Advisor in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Feb 2023

Likes

It’s a good carrer start company for any BPO freshers

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Advisor in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 25 Nov 2022

Likes

Good learning

Skill development - Excellent

Dislikes

Layoffs and not paying enough money to employees only 15days salary paid

Job security - Bad
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Advisor in Hyderabad / Secunderabad

Intern

·

Category Management & Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 30 Jan 2025

Likes

Cafeteria

Company culture - Good

Dislikes

Team leader act like managers and managers do nothing

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Advisor in Hyderabad / Secunderabad

Full Time

·

After Sales Service & Repair Department

4.0

posted on 06 Jan 2024

Overall Rating

Good

Advisor in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Feb 2023

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing all good about the company

Top trending discussions

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HQ - San Jose,California, United States
Software Product
5k-10k Employees (India)
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 22 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 86% of employees ...reported the working days at 24/7 Customer as Rotational Shift. 57% employees reported the work timings at 24/7 Customer as Strict timing. Read more

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24/7 Customer Advisor Hyderabad / Secunderabad Reviews

24/7 Customer Office Photos

+6

more

24/7 Customer Advisor Salaries in Hyderabad / Secunderabad

based on 103 salaries

₹1.8 L/yr - ₹4.2 L/yr

46% less than the average Advisor Salary in India

View more details

Employee Benefits for 24/7 Customer Advisor Hyderabad / Secunderabad

Office cab/shuttle

1 total response

Health insurance

1 total response

Job/Soft skill training

1 total response

Cafeteria

1 total response

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