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24/7 Customer

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3.5

based on 2.9k Reviews

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24/7 Customer Digital Advisor Hyderabad / Secunderabad Reviews

Updated 6 Mar, 2025

Overall Rating

3.4/5

based on 12 reviews

Rating distribution

4 (33.3%)

5 (41.7%)

1 (8.3%)

0 (0%)

2 (16.7%)

Category Ratings

3.6

Company culture

3.2

Job security

3.1

Work-life balance

3.1

Skill development

2.9

Salary

2.7

Work satisfaction

2.6

Promotions

What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

57% employees reported

Flexible timing

71% employees reported

No travel

72% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

6 reviews

3.4

Rated by Men

6 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

12 reviews found

Sort by: Popular

Digital Advisor in Hyderabad / Secunderabad

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Mar 2025

Likes

It was my first job

Dislikes

No job security More work pressure

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Digital Advisor in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jul 2024

Likes

Supportive people. Good staff. Loved it.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Change in shift timings frequently.

Digital Advisor in Hyderabad / Secunderabad

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 23 Jan 2024

Likes

Women security

Skill development - Good
Job security - Excellent
Company culture - Excellent

Dislikes

They will remove people when there the sales peak ends.

Promotions - Poor
Work satisfaction - Poor

Digital Advisor in Hyderabad / Secunderabad

Full Time

Other Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 09 Sep 2023

Likes

Nothing to like

Company culture - Good

Dislikes

Nothing to like

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

Digital Advisor in Hyderabad / Secunderabad

Full Time

BD / Pre Sales Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2023

Likes

Culture work balance time

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Shift shift shift shift

Digital Advisor in Hyderabad / Secunderabad

Contractual

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 May 2023

Likes

Nothing to like about the company

Dislikes

hectic work schedule with low salary and work pressure with rude managers

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Digital Advisor in Hyderabad / Secunderabad

Customer Service Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 22 Apr 2022

Likes

I like the company joining part which is amazing fun and learning at the time of joining to enhance the knowledge and sharp your skills.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

One thing I dislike about the company rules that if customer get upset with someone else mistake we have to apologise for that and work load every six months there is too much pressure of the customer and other side managers and TL pin you to get good scores from your side if you get 99 %, no they need 100% every time supervisor scolding you..

Work Details

Excellent, I am very much interested to take chats and solve the customer queries, while doing this I myself get satisfaction feel proud I have help someone in presence of job. Overall good experience worked with 24.7ai.

Work timings: Flexible Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about 24/7 Customer.

Digital Advisor in Hyderabad / Secunderabad

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Jun 2022

Likes

Waste of time

Dislikes

Everything even working environment

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Sucks

Work days: Rotational Shift (Flexible Timings)

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Digital Advisor in Hyderabad / Secunderabad

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 28 Jan 2022

Likes

Everything is perfect. One times they will make us to work more and they will not pay for the work we deliver.

Salary - Good
Skill development - Excellent
Work-life balance - Good

Dislikes

More work less salary

Work satisfaction - Bad

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Digital Advisor in Hyderabad / Secunderabad

Digital Interactive Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 01 Nov 2020

Likes

This has been a great opportunity for me, I love this company and work, they make it simple and easy for you and they review your work, give feedback's, tell you how to improve, help you in every aspect everything is pretty great at this company in case of work.

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Graveyard shifts have no allowances, I really didn't like that. I had to sacrifice all of my sleep and yet get the same amount. This is very dissapointing for all my colleague's and me we've discussed to ask or raise a request on this but it was not so successful.

Salary - Bad
Promotions - Poor
Work-life balance - Poor

Work Details

Excellent, I love it

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Digital Advisor in Hyderabad / Secunderabad

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 May 2021

Likes

Good work environment and culture. Teammates are supportive and the management is transparent.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The only thing is salary

Work Details

I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Digital Advisor in Hyderabad / Secunderabad

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2021

Likes

I felt like second home while working for 24/7 all ppl around were helpful positive and encouraging I loved working in such positive environment I would love if I get any opportunity again to work with 24/7

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Only I feel I would have got second chance

Work Details

Amazing

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 57% of employees ...Read more