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based on 2.9k Reviews

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24/7 Customer SME Hyderabad / Secunderabad Reviews

Updated 3 Mar, 2025

Overall Rating

3.6/5

based on 12 reviews

Rating distribution

5

5 (41.7%)

4

3 (25.0%)

3

1 (8.3%)

2

2 (16.7%)

1

1 (8.3%)

Category Ratings

4.0

Job security

3.7

Company culture

3.5

Work-life balance

3.5

Skill development

3.5

Work satisfaction

3.2

Salary

2.9

Promotions

What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

90% employees reported

Flexible timing

70% employees reported

No travel

87% employees reported

View more detailed insights

Gender based rating

3.2

Rated by Women

3 reviews

3.8

Rated by Men

8 reviews

24/7 Customer is rated 3.6 out of 5 stars on AmbitionBox, based on 12 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

24/7 Customer is rated 3.6 out of 5 stars on AmbitionBox, based on 12 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

12 reviews found

Sort by: Popular

SME in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Mar 2025

Likes

There’s nothing to like

Dislikes

No growth

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: other

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

SME in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 11 Feb 2025

Likes

Office policy and on time salary

Dislikes

Politics, specifically one employee whose name is Sidardh, he is thinking like he is owner of the company

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

SME in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Jul 2023

Likes

Employee friendly organization, never seen such organization who take cares of employees in good mannrr

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

SME in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 10 Mar 2023

Likes

Managements helps us in every perspective to develop carrier , promotions , and we had 100% job guarantee, Im lucky to work in 24 7.ai

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

SME in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Feb 2024

Likes

Work culture, Team management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Read 24/7 Customer Reviews based on similar designations

3.5

Digital Interactive Specialist

(119)

3.4

Customer Service Executive

(23)

3.2

Team Lead

(16)

3.7

Customer Care Executive

(14)

3.7

Sales Advisor

(11)

SME in Hyderabad / Secunderabad

Full Time

·

Tech Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Jan 2023

Likes

Learning and company culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

SME in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 02 Sep 2022

Likes

Nice place to work

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

Missing work life balance

Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about 24/7 Customer.

SME in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jun 2021

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Discover interview dos and don'ts from real experiences

SME in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Feb 2020

Likes

Skill development - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Overall Rating

Good

SME in Hyderabad / Secunderabad

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 10 Mar 2019

Likes

Everyone is friendly it’s a good place to start a new career

Skill development - Good
Work-life balance - Good

Dislikes

Growth opportunities are not up to the mark as I was promised but did not get the position and they wanted me to work for more than 6-8months without hike and for each position the hike should be provided

Promotions - Bad

Work Details

Good and stressful job

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Bravo once in a blue moon

SME in Hyderabad / Secunderabad

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 18 May 2019

Likes

Working hours nd rotational shifts

Dislikes

Group of people are only recognized. Those people are, who do slavery work and roam with HOP

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Supporting agents who help the customers over the chat

Work days: Rotational Shift (Flexible Timings)

SME in Hyderabad / Secunderabad

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 May 2018

Likes

It is a better place to grow in short span of time

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salaries hike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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HQ - San Jose,California, United States
Software Product
5k-10k Employees (India)
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24/7 Customer SME Reviews by Locations

24/7 Customer SME Bangalore / Bengaluru Reviews

24/7 Customer Hyderabad / Secunderabad Reviews by Designations

24/7 Customer Digital Interaction Advisor Hyderabad / Secunderabad Reviews
24/7 Customer Digital Interactive Specialist Hyderabad / Secunderabad Reviews
24/7 Customer Digital Interaction Executive Hyderabad / Secunderabad Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 90% of employees ...reported the working days at 24/7 Customer as Rotational Shift. 70% employees reported the work timings at 24/7 Customer as Flexible timing. Read more

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24/7 Customer SME Hyderabad / Secunderabad Reviews

24/7 Customer Office Photos

+6

more

24/7 Customer SME Salaries in Hyderabad / Secunderabad

based on 71 salaries

₹2 L/yr - ₹5.5 L/yr

43% less than the average SME Salary in India

View more details

Employee Benefits for 24/7 Customer SME Hyderabad / Secunderabad

Office cab/shuttle

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Stock options

0 total responses

View All

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