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based on 2.9k Reviews

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24/7 Customer SME Bangalore / Bengaluru Reviews

Updated 3 Feb, 2025

Overall Rating

2.6/5

based on 13 reviews

Rating distribution

5

1 (7.7%)

4

5 (38.5%)

3

4 (30.8%)

2

1 (7.7%)

1

2 (15.4%)

Category Ratings

3.8

Work-life balance

3.6

Job security

3.5

Company culture

3.1

Skill development

3.0

Work satisfaction

2.2

Promotions

1.8

Salary

What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

70% employees reported

No travel

46% employees reported

View more detailed insights

Gender based rating

4.7

Rated by Women

2 reviews

2.6

Rated by Men

8 reviews

24/7 Customer is rated 2.6 out of 5 stars on AmbitionBox, based on 13 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction wit ... Read more

24/7 Customer is rated 2.6 out of 5 stars on AmbitionBox, based on 13 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

13 reviews found

Sort by: Popular

SME in Bangalore / Bengaluru

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 03 Feb 2025

Likes

Company culture - Good
Work-life balance - Excellent

Dislikes

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad

Overall Rating

SME in Bangalore / Bengaluru

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 19 Sep 2024

Likes

Environment would be professional

Skill development - Good
Job security - Excellent

Dislikes

Pressure would be a lot to digest

Salary - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

SME in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Apr 2021

Likes

Good company with good infrastructure and work culture.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

NA

Work Details

na

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

SME in Bangalore / Bengaluru

Content Management (Print / Online / Electronic) Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Dec 2020

Likes

Supporting? Please. I left in the beginning of the pandemic. Didn't have a job all year and barely could afford a roof over my head and that send mails over mails to cover a 11k recollection amount

Dislikes

As I said, these people have no consideration

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Did not like

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

SME in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Oct 2019

Likes

It's been 17 months since I joined 24/7.ai which is a great place to work, and as an SME I feel great that our each and every work and efforts are being recognized and rewarded.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Need little hike, Appraisal so that most of the employees don't leave and join other companies

Work Details

Work days: Rotational Shift (Flexible Timings)

SME in Bangalore / Bengaluru

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Dec 2019

Likes

Career growth and work environment is good there

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary is less.

Work Details

Had many opportunities to grow in this company and is fun working in it.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

SME in Bangalore / Bengaluru

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 05 Oct 2019

Likes

If ur looking for future security. This is not the right place. But to gain experience, it's good.

Company culture - Excellent

Dislikes

Na

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

If u r not bothered about money, it's the best place

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about 24/7 Customer.

SME in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 May 2018

Likes

Awesome

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Shift timings

Work Details

Sometimes hectic and pressure

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

SME in Bangalore / Bengaluru

Airline Services Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 19 Jan 2020

Likes

You make new friends but compensation benefits are pathetic

Company culture - Good

Dislikes

Poor compensation

Salary - Bad
Skill development - Poor
Work satisfaction - Poor
Work-life balance - Bad

SME in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 08 Aug 2017

Likes

Management definitely provides best possible infrastructure to employees. Great spirit

Salary - Good
Job security - Good
Company culture - Good

Dislikes

Regionalism, communalism, and groupism this trend has increased from 2014. As a result politics is playing major role. Skill, talent has taken bottom place.

Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

SME in Bangalore / Bengaluru

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 08 Nov 2018

Likes

Nothing great!!

Job security - Good
Company culture - Good

Dislikes

Growth = Bucket minus Talent

Promotions - Poor
Work-life balance - Poor

Work Details

Its ok to run the kitchen

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

SME in Bangalore / Bengaluru

Accounting & Taxation Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 14 Oct 2020

Likes

It's the fun place to work, more like a college and it has definitely made me a better person with this 5 amazing years of experience. Also I suggest to consider agents health during this world wide pandemic or any Gvt bandhs. Overall it was a good experience. Thanks

Dislikes

Forcing agents to work on gvt holidays and Bharath bandhs, cost cutting, have some humanity while forcing agents to work during this hard time.

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Memorable but not a good management.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

SME in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

1.0

posted on 15 Feb 2024

Overall Rating

Top trending discussions

View All

Salary Discussions, Hike & Promotions

Help me choose New Regime or Old Regime for my salary revision

Hi I am working as a full stack Architect (14 yeo) and Following is my CTC. Please help me calculate in hand salary and choose New or OLD regime. I have been doing Old regime till last year with a salary of 48 CTC. Now post revision it increased to 56L CTC effective March 1st. My PF alone will cover 80C Also have additional 50000 contribution in NPS My HRA is around 25K per month (300000) Health insurance for family 28000 Mom's medical expense 30000 (No personal (Have medical complications) or corporate insurance unfortunately) I have a home loan however its under construction, so not eligible yet for tax benefits

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More about working at 24/7 Customer

HQ - San Jose,California, United States
Software Product
5k-10k Employees (India)
Internet

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 100% of employees... reported the working days at 24/7 Customer as Rotational Shift. 70% employees reported the work timings at 24/7 Customer as Flexible timing. Read more

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24/7 Customer Reviews >
24/7 Customer SME Bangalore / Bengaluru Reviews

24/7 Customer SME Salaries in Bangalore / Bengaluru

based on 83 salaries

₹2.1 L/yr - ₹5 L/yr

42% less than the average SME Salary in India

View more details

Employee Benefits for 24/7 Customer SME Bangalore / Bengaluru

Office cab/shuttle

3 total responses

Health insurance

3 total responses

Office gym

2 total responses

Cafeteria

3 total responses

+1 more benefit

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3.4

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3.8

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3.8

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3.9

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