24/7 Customer Assistant Manager Reviews by 10+ Employees | Rated 2.5/5

What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

67% employees reported

Flexible timing

50% employees reported

No travel

59% employees reported

View more detailed insights

Gender based rating

2.3

Rated by Women

2 reviews

2.4

Rated by Men

12 reviews

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Top Mentions in 24/7 Customer Assistant Manager Reviews

15 reviews found

Sort by: Popular

Assistant Manager in Bangalore / Bengaluru

Full Time

Recruitment & Talent Acquisition Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 08 Jan 2025

Likes

Organisation is good

Dislikes

People leader, poor management skills , no growth , they will to put to down

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Assistant Manager in Bangalore / Bengaluru

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Nov 2024

Likes

Job security is the only positive thing

Job security - Excellent

Dislikes

They don't have any respect for their own company values. No transparency. Promotions go to management favorites

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Shillong

Full Time

Administration Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 24 Oct 2023

Likes

Nothing.

Dislikes

In this organisation main people are ignored while decision making in business. Favouritism are there based on personal achievement, rather than focusing on organization goals and success. Moreover, higher management team treat employee like slave.

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Assistant Manager in Hyderabad / Secunderabad

Full Time

Engineering Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Jan 2024

Likes

Not sure I loved anything about it this time

Dislikes

In humane emotionless work culture

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Assistant Manager in Hyderabad / Secunderabad

Full Time

Administration Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 03 Jun 2023

Likes

Good Place to work

Salary - Good
Job security - Good
Promotions - Excellent
Company culture - Good

Dislikes

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Uppal

Full Time

Facility Management Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Sep 2022

Likes

It is good organization to work and for professional growth

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Rotational shifts

Work Details

Work policy: Rotational

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager in Hyderabad / Secunderabad

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Oct 2023

Likes

Has a goal and a blueprint for everything.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Religious bias

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Assistant Manager in Bangalore Rural

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 04 Jan 2022

Likes

I have been with 24/7 AI for 8 years now working for a Australian Client. Work culture here is really cool and

Job security - Excellent
Promotions - Excellent
Company culture - Excellent

Dislikes

As vendors 24/7 doesn't hold credibility to question back on any client decision. They accept every change without a clarity of intention behind. Thereby frustrating the frontline expert. The salary paid here doesn't justify the work load

Salary - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

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Assistant Manager in Mindspace

Full Time

Construction Engineering Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Apr 2024

Likes

Yes defineltily

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing I dislike personally

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Assistant Manager in Bangalore / Bengaluru

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Mar 2019

Likes

It works like a governement company

Dislikes

The culture. The leadership. They really lack vision.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Quality of work is as low as it can be. Sadly leadership doesn’t want to improve. People are hired and fired without thinking through. No work life balance. Unfortunately, although they are exploring ai but they cannot think beyond being a BPO.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Bangalore / Bengaluru

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 26 Oct 2019

Likes

Indeed a great place to work. Excellent leadership who believes and follows the organization's core values.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

None as big to highlight. Like any other organization may be there are tiny opportunity areas but they definitely do not overtake the good practices the organization follows.

Work Details

My entire tenure with [24]7 has been a great working experience. The organization extended all its support in every possible way and as an employee I couldn't have asked for anything more. I'm extremely happy and satisfied for having worked with them

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager in Hyderabad / Secunderabad

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 09 Aug 2022

Likes

Great People to work with

Skill development - Good
Job security - Good
Company culture - Excellent

Dislikes

Chasing unbelievable targets is something that not happen time and again

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City, International Travel.

Assistant Manager in Bangalore / Bengaluru

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 05 Nov 2018

Likes

I like Infrastructure.

Skill development - Good
Job security - Excellent

Dislikes

Appraisals are terribly bad. Top Management plays politics and prefers favorites to grow. We overdo our job for getting underpaid

Salary - Bad
Promotions - Bad

Work Details

Work is exciting. The management makes it look boring

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Bangalore / Bengaluru

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 02 Oct 2020

Likes

Training

Skill development - Excellent

Dislikes

Loyality does not pay you well. People who work for long time are given peanuts.

Salary - Poor
Job security - Poor
Work satisfaction - Poor

Work Details

Average

Work timings: Strict Timings

Work related travel: This is a desk job.

Top trending discussions

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From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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Assistant Manager, Pricing and Analytics

Bangalore / Bengaluru

4-7 Yrs

Not Disclosed

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24/7 Customer Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 67% of employees ...Read more

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